Fraudulent billing…read more Watch out for these fraudsters. I had Arctic over to look at a heating issue. Their tech was in my house for no more than 20 minutes. I received a bill for 1.5 hours. When I called them, their rude representative claimed their GPS said he was at my house for one hour and 27 minutes. Then she hung up on me. I then check my Ring doorbell camera and got the video evidence. I wrote the company and then got a call from a "manager" who claimed their rep didn't argue with me and they were fixing it. Watch out for these crooks. If they're willing to scam me on my first small bill, imagine what they'd do to you if you did a big project with them. CROOKS. Update: Subsequent to the original post, Jeffrey F from Arctic Mechanical wrote a reply to my post, inaccurately characterizing the events, but more importantly, listing my name and home address in his reply. This attempt to intimidate and chill my right to post about their business practices was appropriately taken down by Yelp. But this is further evidence of Arctic Mechanical's business practices and aggressive and shady front office.

Sabrina in the Service Dept. Is excellent. On every level she has gone out of her way to…read moreaccommodate my requests and changes. I feel secure having them as our heating contractor and look forward to doing future business with them.

Mr. Valenti upgraded our AC unit, and in the process provided us with a more energy efficient heat…read morepump hybrid system that we are thrilled to have. Our heating is now comfortable - with appropriate humidity levels and real control over the two zones in our home. Mr. Valenti was patient and expansive answering our many questions during the proposal phase, providing information that enabled us to complete the upgrade and stay within our budget. The work included a redo of our zoning controls, so now each operates independently and as needed, with new thermostats that tailor system operation to our zone preferences. Mr. Valenti completed the work on schedule and with minimal disruption to our household routines. We are quite pleased with Mr. Valenti, his candor and professionalism during the proposal process, and his execution of the work. We look forward to further collaborations with Mr. Valenti for other upgrades in our home and the ongoing maintenance of our system.

Anthony is our go to person for HVAC. Long story short,…read moreour heat pump decided to retire in the middle of the 2021 winter season (out of nowhere). I left Anthony a message and he quickly responded to my call and scheduled a time to check out the unit within days. After assessing the unit, he explained that the unit is dead and provided me with a few recommendations, replace what's required or the entire unit. He was very patient with me and explains the pros and cons. At the end, I decided the right thing to do is to replace the entire HVAC unit since the original unit is more than 13 years old. He helped replace my thermostat with Nest and even found a vent that was not connected and fixed it! Anthony is very thorough, professional and made the entire process very easy and not stressful! Price is very reasonable!

Quality work, on time, all as requested. Much appreciated. Review wasn't requested but wanted to…read moreshare

KUDOS KUDOS and more.....KUDOS go out to MIKE From even before the proposed work into completion it…read morewas a super flawless interaction. We were constantly updated with dates/times of arrival Mike even voluntarily took off his shoes. He is all the positive words one can describe a most professional worker: polite, friendly, clear and concise in his explanations into the final payment transaction. It would be a mistake to NOT have this contact name/number on hand for a yearly servicing. You won't be disappointed [more pic to follow - will update soon]

a great job as always by rc . jesse and his entire staff always take care of us . hvac at its…read morefinest , thanks everyone.

Pleasant workers. Left clean work areas. Did the job as expected. Only problem was that…read moreestimator never gave option for different color conduit covers (Brown, black). Will now have to paint the pvc conduit covers to nearly match siding.

We called Joey to help us out when our (very old) boiler failed us. Joe was extremely helpful in…read moreletting us know what was going on, what our options were, and how he could help. Ultimately, we needed a new boiler. After seeing some of his past work and speaking to former clients, we hired Joey and his team for the boiler room gut renovation of our dreams. High-efficiency products installed quickly and correctly. Since our first project, we've hired Joey and his team several more times for additional HVAC needs and upgrades. We won't be hiring anyone else for the foreseeable future! Thanks, Joey!

Joe, Milton and their crew are AMAZING!!!!! Started the work right away for a very good price and…read moredid exactly what we were looking for (velocity air cooling and heating), and this was not an easy job in our 100 year old Tudor house. Such hard workers and kept us in the loop every step of the way. They finished the very difficult job in the time promised and the work was done expertly and with the utmost care with prompt service and great communication!!! We are so thankful to these guys and cannot recommend them enough!! This job was not an easy one and they did an epic job!!!! They will be the first company we call as they take care of a multitude of household electric, plumbing etc!! Thanks guys!!!! Do not hesitate to call them!!!!

Robert Blair from Blair Air H&C is incredible. Very responsive! Very knowledgeable and fairly…read morepriced. I was pleasantly surprised when I saw his name on Next Door snd decided to try them. So glad I did. I have recommended him to many others and everyone has been hapoy with his work! if you need HVAC services! BLAIR AIR!

I feel so lucky that we found Bobby from Blair air heating and cooling. He is fairly priced,…read moreknowledgeable, extremely HONEST, very nice and clean. He replaced both of our furnaces and he will be our go to heating/cooling person. He is the only person we will use from now on. Also he always shows up on time which is great. I can't say enough good things!!

I have a real problem with rating the Robison service. I was very disappointed by the many…read moretelephone conversations I had on May 19. Our AC unit was not working and I tried to arrange for service. The operator at 7:15AM seemed to understand the issue. (I am 82 and my wife is 79 and the heat in our house was a real problem.) We were assured of service but the expected arrival of a service person kept getting later and later and the operators I spoke with later in the day did not have a clue. Luckily of us, very late in the day and probably after his business hours, Anthony Malachi stepped up to help us. He arranged for Matt Mozher to get here very late in the day to assess the situation. Matt recognized that the AC unit had frozen and that we would have to wait for it to defrost before any further action could be taken. Once again, Anthony stepped in and arranged for Steve Taylor to come the following day to service the unit. We are very grateful that we were "double-teamed" that day with both Anthony and Steve on the scene to repair the unit and get the AC running again. These three have restored my faith in Robison.

You can spend up to two hours on hold to speak with a customer representative--if you're lucky…read more As of December 2025, residents in Westchester County are paying typical spot prices of approximately $2.75-$3.35 per gallon for delivered home heating oil. However, on my most recent delivery on December 3, 2025, I was charged $4.839 per gallon (see receipt). To any current or future customers: expect to wait an eternity on hold listening to bad music, receive no meaningful customer service, and be price-gouged. If that's what you're looking for in an oil supplier, then have at it--but don't say you weren't warned. I have been a customer for over 25 years, and since the company was sold, customers are now expected to absorb the cost. This is SHAMEFUL.

RLJ Plumbing & Heating, 25 Sands St. Port Chester replaced our water heater one day after the…read moreflood. Owner Bob Jones and technicians Phil and Zach are wonderful. Theresa, Bob's wife writes: "If anyone still needs help with storm damage, they should call us at 914-934-9025."

The other day I discovered a foot of water in my basement...I found RLJ recommended on FB and…read morecalled them. Bob was at my house in 10 minutes, and the water was so high he had to get buckets out of his van to use as "shoes" to make sure he didn't get electrocuted!!! He stayed for hours to get my sump pump fixed (he had materials in his van to fix it immediately) and I just got the bill which was unbelievably reasonable, especially for emergency service. I'm sure to work with him again. 914-934-9025

We lost our heat during a very cold weekend. Poly Temp sent someone within an hour, and he…read moreattempted a temporary fix but needed two parts. The company called us on Sunday, and, first thing Monday morning, the technician came with the parts and finished the job. We had our heat fully restored by 10AM on Monday. These are consummate professionals: friendly, efficient, responsive and thorough.