Terrible experience from start to finish. I had two techs come to service my PTAC units. One did a…read moregreat job, the other didn't even bother cleaning the filters in my master bedroom. Immediately after the service, my 4-year-old PTAC started making noise and the thermostat stopped working properly. I called them back, and they sent a tech who insisted nothing was wrong--clearly to avoid holding the first tech accountable. I then hired another company, who found a leak and confirmed the unit was losing freon. When I confronted YuHan, she claimed it was "impossible" their first technician caused the problem and that their company "never makes mistakes." That's hard to believe when they couldn't even clean a filter. She asked me to send pictures and receipts, but it's pointless--she'll just deny responsibility no matter the evidence. She basically said I am lying. I attached a picture, this was AFTER the "cleaning". You can see the line thats leaking. The rep went as far as saying I am taking pictures of a third unit they never serviced, as if I am trying to scam them for a machine that wasn't working. Its ridiculous There are far better companies out there, and I can recommend a few. My advice: stay far away from these guys.

Service technicians came promptly at the appt time and went straight to work. They were very…read morediligent in removing the old hvac and installing the new one. They also left no mess and made sure to put things back in its place after they were finished. Once they were finished, their boss came to inspect their work to make sure everything was done correctly.

Great work , reliable . Fair price . very very satisfy . Highly recommended . I thought I was going…read moreto have to replace my Air conditioning unit , but Sam was able to repair it. .

Sam and his staff are responsive and knowledgeable. They fixed my 82 year old MILs air conditioner…read moreon a very hot summer day and tackled a complicated setup. Highly recommend!

My 19 year old system stopped cooling last week. I had three different companies come in to look at…read morethe unit, including a firm I've used for years who told men there was probably a leak and given it was an old an expensive refrigerant, not worth fixing. Everybody was quoting me new systems for between $9,500 to over $13,000. Jimmy Ciavaglia came in and replaced an inexpensive part and the unit is cooling like a champ!

my son Joe said his central air went during the summer. He called Jim and he came right away and he…read morefixed it.

I arranged to have Altin come out and install a split unit at my home. He came out and performed a…read moreterrific installation. However, a few years later, the unit began making strange, loud noises, which I was concerned would bother my neighbors in the middle of the night. I reached out to Altin, personally, and told him what was going on. He told me that he couldn't come out until one week later. It was near the Christmas holidays, and our area was in a deep freeze (temperatures in the teens), so it wasn't a problem on my end. Altin did not get back to me as he had told me. I waited until after the new year, and after the temperatures in my area returned to normal or above normal, and I attempted to reach back out to Altin. He is ignoring me. I guess he doesn't believe in excellent customer service. I hate leaving a bad review, but he left me no choice. ***********UPDATE ON JANUARY 13, 2026*************** I spoke with Altin this afternoon and he sent a technician over to look at it. The warranty should be good, but I'd be required to pay labor costs, which sounds reasonable as long as the labor costs are reasonable. I will update further as this process plays itself out. +++++++++++UPDATE ON JANUARY 15, 2026+++++++++++++++ Altin sent a technician over on January 14, 2026. The technician had a new replacement part (motor). He replaced the part and the system is running like new again. I won't divulge the price, but my wife and I are satisfied with the price, given that the system has stood the test of time. I would have updated this yesterday, but my family was preoccupied with the disrupted phone service that Verizon experienced yesterday. I have had a solid relationship with Altin for many years. I will chalk up the earlier issue to a simple misunderstanding. I am giving Altin and the entire team at Pro HVAC Services 5 STARS for a job well done. I recommend them for your HVAC services.

Altin and his team are great. Highly recommend them for any job big or small. He's extremely…read moreexperienced and completed a moderate size job quickly. His prices are very fair and stayed in touch daily about his progress. 10/10 for his work and professionalism

Used them for my A/C. great group of people and even better workers. Have no complaints whatsoever…read moreand would highly recommend

5 stars all around this is the best HVAC service in Bergen County. Thank you for the outstanding…read moreprofessionalism and service. I would highly recommend to any friends and family!

Duct Mate just finished installing a new AC and furnace and we couldn't be happier. After several…read moreother estimates, Duct Mate quoted us a reasonable price and explained all the possible financing available. EVERY SINGLE WORKER from start to finish was professional, respectful, knowledgeable and accommodating to requests. If I could, I'd give TEN (10) STARS to this fantastic company and their employees. Seriously, no question about it, the best there is. Very highly recommend Duct Mate. I cannot say enough good things about this company and how impressed I am with their work ethic and professionalism.

Great affordable central air installation and service. Our unit is still working wonderfullyread more

In the midst of the heat wave, my AC unit was not working, and our house was at 79° for two days. I…read moremessaged Eco Airflow on Yelp and they responded within about 20 minutes that they could have someone over to take a look the following day. They came and were professional, replaced the capacitor, cleaned my unit, and now we have working AC again highly recommended to anybody.

Adam and the Team from Eco Airflow were punctual, courteous, knowledgeable & efficient. I…read moredefinitely recommend Eco Airflow for any HVAC work you are looking to have done.

Ismail, Thank you for your prompt response. He came in under…read morean hour and fixed my issue! Highly recommend!

I had an excellent experience with Ismail. He was incredibly straightforward, honest and…read moreprofessional from start to finish. He was able to come out within just two hours, which was a lifesaver. Ismail offered a very fair price and delivered great service. I cannot recommend him enough. Absolutely outstanding!