I'll highly recommend P&L Johnson and here's why. I've used P&L Johnson for the last 5 years or so for my house and rental unit. I've always been happy with their service and thought they were fair. In one incident, my furnace wouldn't stay on. Of course, I went straight to Youtube. Said it was the control panel, so I bought and installed one. It wasn't the control panel. I called P&L Johnson. The technician trouble shot, diagnosed, and in 30 minutes, had the new capacitor installed. All good for about $90 including the part. Furnace works fine. I needed to have my gas fireplaces serviced and was excited to learn P&L Johnson was now working on gas fireplaces. I have 2 gas fireplaces and called in late December to get them checked out. The upstairs worked fine, but the one downstairs would only run for about 10 minutes and then shut down. I'm in and out of town a lot, and they were happy to work with my schedule. Awesome! About 2 weeks later, a Technician came and cleaned and tuned the upstairs fireplace and then set to work on the downstairs. He diagnosed it was the control module. Well, about 2 weeks later, my schedule, the same Technician installed the new control module. It worked fine for a day. I think the old module was flawed, because all the options on the remote didn't work, but it did after the replacement. So, a new technician came and diagnosed that it was the pilot module. Unfortunately, the Technician accidentally caused an accident to one of my furniture pieces. He honestly apologized for the damage he did. After he left, I called the office to report the damage. P&L was very sorry and stepped up to do what was right to fix the situation. They said problems like this are rare and I believe them. It was an accident. They offered restitution which I was very pleased with. About 2 weeks later, the first Technician arrived with the new pilot module, installed it and the fireplace has been running like new ever since. I'll always do business with a company that stands by its policy and employees. I will happily have P&L Johnson continue with servicing my home and rental unit. Oh! They also mask up and social distance. I appreciate that too! 5 Stars? 10 Stars!! read more