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    Dugan's Heating Solutions

    4.4 (8 reviews)

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    2 years ago

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    5 years ago

    Rob is not just a great and honest business owner, but he is Akari a phenomenal man with a lovely family

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    Diamond Heating

    Diamond Heating

    (23 reviews)

    We have been Diamond Heating customers since August 2009. Their service has always been excellent,…read morewhich is why we chose this company to install our new furnace when our old one went kaput. We were put on a "short list" because we were without heat, and the process was absolutely seamless thanks to the kind facilitation of representatives Sasha, Samantha, and Adri. We would like to give a special shout out to Dylan and Aiden, the technicians who installed the furnace. These professionals were friendly and knowledgeable, and we feel that they went beyond the call of duty when they descended into the crawl space under our house to repair a torn pipe when it was detected that no warm air was emanating from one of our vents. In closing, thank you, Diamond Heating! We are very happy with our purchase!

    Diamond Heating has been rock solid reliable for us for at least 20 years. They recently installed…read morea new Trane furnace for us that we love, and we have two gas fireplaces at either end of the house that they have maintained and kept running for us beyond their expected lifespan. Last summer we had a gas line leak outside the house. I called to report smelling gas and they responded immediately sending a tech out within the hour to assess. The tech shut down the lines and instructed me on how to coordinate with the gas company. I really appreciate having this company on our side and highly recommend them. They aren't the cheapest, but their prices are reasonable and fair.

    Stowe Mechanical

    Stowe Mechanical

    (10 reviews)

    Stowe gave a two week install timeframe for a ductless heat pump and ended up taking two months…read more Brandon does not return phone calls in a timely manner if at all. He only replies to emails if you threaten to withold payment and have someone else finish the job. He installs improper electrical components and oh, by the way, has multiple violations registered against him on the WA state labor and industries webpage. A week after he finally finished the job I got a letter from Pacific county stating the job was not permitted. You'll never believe it but he won't return my calls or emails so I filled out the permit application myself and sent in the check. Shame on me for choosing Stowe Mechanical to do the work. Shame on you if you choose them to do your work.

    Stowe is about as crooked as it gets…read more This place used to do good work until their go to guy quit. Now they are all about false promises, lousy work, and lies. I hired them to put new coolant lines in the freezer boxes on my charter boat- the boxes were working great, but I wanted better flex lines. They no showed 8 or 9 times and when they finally showed up, they did not seem to know what they are doing. Fast forward to July of 2018 and my coolant lines are leaking. The only way to get Stowe show up is to physically go to their office and force the front desk people to get Brandon on the phone. Even then, Brandon Stowe always has an excuse as to why he can't do the work. Even when he 100% guarantees he will be there the next day, he does not show up. I am probably going to end up suing him to get my $$ back, but from what I hear on the street, it may be too late, as I will be waiting in line behind a lot of people. Stowe, please do the world a favor and close your business and leave town.

    Precision Heating & Indoor Air Quality - Full Service Technicians

    Precision Heating & Indoor Air Quality

    (9 reviews)

    If I could give this business zero stars, I would. They were the rudest people I've ever dealt…read morewith. When our heat went out suddenly, we called them for service. After scheduling an appointment 48 hours later (did I mention we had NO HEAT?) they never showed up. When we called to find out where the repairman was, the woman who answered the phone told me they were busy and wouldn't be coming. When I said that was unacceptable, she called me a b$%ch and told me to go elsewhere. I've never seen anything like it. I filed a complain with the BBB and the business never responded. Clearly they don't give a fig about customer service.

    Looking at the other Yelp reviews on this business, I was a bit concerned about having "Precision"…read moredo a major Solar Installation and furnace upgrade for us but they are the only Solar option in our area. Our initial interview went well. Local utility personnel are familiar with Stan and his work and gave a "thumbs up". We contracted in two phases, the first to "reduce our load" by replacing an aged heat pump and adding a minisplit so that my wife could have separate control in the bedroom. Then we replaced two electric water heaters with one hybrid on his recommendation. Our electric bills plummeted. This was all done quickly and professionally as determined by availability of parts. Prices were reasonable and as problems were encountered he showed a willingness to share some costs. ... While the first phase was going on, Stan worked with me to design our solar power system. We settled on a ground-mounted array of 30 panels on net with distributed inverters. This is not the type of system they usually do but Stan showed great flexibility and willingness to work with me. Once we had a design, I sent it to a group of solar folks who did a previous system for us in another area. They reviewed the specs and replied "Looks good!" ... It took a long time to get the system up and operational, mostly because of permitting and inspection issues associated with our ground-mounted option. (If we had gone to a roof mounted system, permitting would have been faster but there would have been other types of problems.) Now, it's up and going, the meter is "spinning backwards" and I'm a satisfied customer. ... Stan can be a bit quirky, but so am I. I found that he answers texts more regularly than phone calls. His guys are courteous and friendly and Jacks of all trades. They leave the jobsite in decent order. ... It was a big, complex, expensive project (even with the considerable price reduction we were given) but in the end, I'm glad to have had it done by Precision Heating & Solar.

    B&M Heating & Air Conditioning

    B&M Heating & Air Conditioning

    (1 review)

    I have used this company twice now. First time was a heater problem (12/09/2010). Then yesterday…read more(6/05/2016) my AC went out. Luckily I found their cancelled check from 2010 so I could call them for the AC problem. The lady that answers the phone is very nice and listens intently. She even looked me up in their system from 2010. I was still in there. Anyway she promised she would have a tech out to my house the next day. He was at my house by noon and called ahead to let me know he was en-route. That in itself is amazing. Don arrived and I described the problem. He knew what was wrong immediately. He checked for the problem and showed me. Corrected the problem in less than thirty minutes. I now have a nice cool house again. Many thanks to B & M. You have a great company, and you have my business in the future. Their prices both times were more than fair. That's the reason I wanted to use them again because they were fair the first time. I wouldn't hesitate to call them again.When your heater or AC isn't working things can be miserable, or usually the wait time for a service call is forever. I'm glad to see there is a vehicle available to let others know what a good company these people are. These days there are a lot of businesses out there that just don't care. B & M is top quality for response and repair and price. Can't say enough good things about them. Remember they need to make a living just like you do, so don't expect free service. Just expect to pay for the technology you don't possess and their expertise which are worth every penny. Both are exceptional. AC and heating problems can be expensive, and sometimes not. This company will guide you the right direction. So glad I found their phone number after all those years. I guess basically what I'm telling you is I trust them. As apprehensive as I am that speaks volumes. Just ask my wife. Anyway thanks B & M. Your the best. Respectfully, Bill R. Kalama, Washington

    From the owner: Full service heating & air conditioning maintenance, repair and installation. We service all…read morebrands, commercial and residential. Proudly serving Cowlitz County since 1979.

    Dugan's Heating Solutions - hvac - Updated May 2026

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