Quick response, reasonable price and friendly service. They delivered my car to a tire shop in…read moreexcellent time, and I will use them again as needed. Sincerely, Sherrill Cummings

i called west and sons and kristen the caller sent the tow truck driver andre. I was stuck very…read moredeep in the snow and he was able to get me out no problem with an unbeatable price. very nice and caring people, and they met me in under 20 min! THEY ARE THE BEST!

So you know if you're calling a towing company, it's already not a great day. Regardless! When I…read moresaw Todd pull up with his massive tow truck, I was relieved seeing my little bambino's savior had arrived. Without going into the gruesome details of what happened, Todd was able to reign her in without jeopardizing her condition further. Trust me, any further jostling or mishandle-ment could have led to tragedy. I was truly lucky (or "blessed" for the religious folk out there). He gladly drove us on over a couple towns south west - about a 15 minute ride. Normally I am leery about the conversations that can be had with this sorted crew, but I was real happy to be sitting alongside Todd. He told me a little about his starting this business not too long ago and then gave me some advice on my car. Super friendly and super comforting. A damsel in distress no more! Hopefully, I will not need a towing anytime soon, but in the event any of you do, Todd's the man.

Called and got an answering machine. They said they would call you back. Waited and waited for…read morehours with no return call. Poor customer service. Can't recommend.

been coming here for years. I brought my Jeep into the dealership to have my back up camera…read morelooked at since it was glitching which I knew which was under warranty, but of course they do an inspection of the car and found out that I had to have all four of my brakes replaced, and have a brake flush done that would've cost me around $1900. I brought my car to SanJay & got all four of my brakes done, brake flush plus oil change, and was charged under $900. The moral of the point is that they're very honest and before you get sucked into the dealership by what needs to be done, make sure you price it out with an honest mechanic like Sanjay.

I came to Carol Stream to visit my mom. I noticed my brakes did not sound or feel right. I walked…read morein and they looked at my car within a half hour. Three hours later it was fixed; he also noticed an issue w my suspension and showed it to me before he fixed it. The cost was affordable and reasonable. If my car needs a repair when visiting, I will absolutely bring it back here. Great service and efficient.

I bought a used car from Mike in 2021, was in and out with my car on the same day. Mike was very…read moreknowledge and helpful. They reached out to me for a free oil change when one was needed, so I took it in and was in and out. I just had my antenna fin get ripped off the top of my car. I went in to speak with Mike, who sold me the car, and Andrew, in service. The part has been ordered and will be setting up an appointment when it gets in. Everyone has been very helpful and active in reaching out to me to keep me up to date on what's going on.

I purchased a brand new black SUV from them, and by the time the dealership finalized the sale it…read morewas past closing. They ran the car through the car wash and my salesperson agreed that I could return it later for proper detailing, so I returned within 30 days. Upon arrival at 11A, Frank in the service department, acknowledged the type of service to be done and they kept me waiting for 3 hours only to return the car in the worst condition it was horribly smeared all over. Moreover, the dealership finance department held my large deposit check for several weeks, hoping that it would bounce. I had to call the manager and tell him to process the check. My salesperson was wonderful but the rest of them are not. I don't recommend FOX GMC.

Had a great experience with Chicos today. Called to get a tow for my car that was damaged in an…read moreaccident. They answered the phone within 2 rings and were on site to pick me up in less than 30min. Driver was friendly, professional and efficient. I will definitely use and recommend Chicos in the future. Thank you for the exceptional service Chicos Towing!!

BEWARE ! Take your vehicle elsewhere for service needs!!!!! This so called mechanic shop replaced…read moreparts without my consent . Then expect me to pay full price for what they are claiming they replaced . They are THIRSTY & desperate to ROB YOU ! Never again..... Bad communication and poorly trained staff.

Country Roads Towing kept me updated of his arrival time. He handled the transfer of my car on the…read moreflatbed tow truck with no issues. Overall it was a good experience.

My car was towed last night. The guy showed up pretty quickly, must have been so quick he forgot to…read moreput up his fly. Also, dropped my vehicle at the shop in the MIDDLE of the lot. The vehicle doesn't start... Real professional.

Very frustrating experience due to inconsistent communication. I called for help with a dead…read morebattery and was told I would not be charged for both a jump and a tow if the jump didn't work. After the technician arrived and attempted the jump, I was told I'd be charged for both. When I called to clarify, customer service said I had misunderstood and offered no resolution. The technician himself was polite and apologetic, but the customer service experience was disappointing. Pricing and service expectations need to be communicated more clearly. The technician offered me a $20 discount due to the misunderstanding. The company offered to do nothing. Proceed with caution

Simply the worst towing company I have ever dealt with. They towed our vehicle Saturday night, now…read morethe steering is half a turn off center. When I called about this, the owner said, "we are good at what we do, it isn't our fault"! I guess the steering magically changed from the moment we stopped! On top of that, the car now has a warning when started that the forward collision sensor is damaged and the system is not on, I guess that's also not their fault. The most unprofessional business you can imagine. I wouldn't have these guys tow a bicycle given any choice in the matter. Like another reviewer on here, please can we post less than one star? That is giving this company more credit than they deserve.

Due to very unforeseen circumstances I needed a Tow and was frazzled. The car repair company…read morerecommended CTR and within 20 minutes Chris was on site for the pickup. Chris was swift, professional and a pleasure to talk to. Unlike most tow drivers I've encountered, his cab and appearance was clean and welcoming. I will definitely be recommending this company again for future trips. Make sure you all keep Chris safe & around..... he's the bomb.com

Had to pay an additional $100 on top of a $415 towing fee. They charged $50 per window to put…read moreplastic wrap on the window. The keys were with the driver and car was functional and they didn't ask to roll up the window. Literally 3-4 sheets of plastic wrap worth nothing and they charged an extra $100. Not happy about being finessed with this.