One of the best stays I've ever experienced! The place was extremely clean and looked even better…read morein person than the photos! The place is very spacious and the balcony's were such a nice place to hangout and chill. The host was responsive and so so friendly adding another positive to our experience. I would love to stay here again someday!

Said all the right things to get our business, Did not properly screen the tenants and didn't have…read moreour best interest in managing the property. Double agent!!!

Words cannot describe the incredible team that PMI Coachella has put together for Property…read moreManagement. As a short term rental owner for the better part of 15 years, I had fairly miserable experiences with pretty much every other company, as they really only put their time and energy in the big mansions in the hills in Palm Springs, and rarely gave my condominium the attention and bandwidth l it deserved - ESPECIALLY as it was booked SOLID SEPT-MAY... and especially as I paid handsomely for my own marketing to ensure that it stayed full and busy. The last straw was with a company named ACME that pretty much made me nothing, and asked me to pay insurance that was insanely over budget for a small one bedroom condo; when I was enough to meet KEVIN and his team, he graciously took me on and quickly learned everything there was to know about short term rentals, how to best market small condos for short term, etc, treating my condo as if it were his own. From warmly greeting guests and giving them a tour of the facilities, to answering patiently all of the tourist questions that come in short term renters, dealing with last-minute emergencies in the middle of the night... The full band width of what a great property manager should be doing, KEVIN did with grace, patience, and an integrity and attention to detail that was unparalleled. The money was always 100% accurate, he handled everything and paid thru collected rent exactly on time every month, and honestly waived fees he really should have charged for outstanding presence and execution ... Things that most rental companies will charge a premium for- sticking around for the three hour window for the cable company to come repair a line, standing around waiting for the air-conditioning company to come by for its maintenance and repairs, even schlepping out on a weekend to deal with Guest complaints... KEVIN graciously did so without trying to nickel and dime. Once word got out about how outstanding KEVIN's team was, he quickly took over pretty much every rental in my association, and now carefully considers taking on new properties to ensure he can give it the best possible service. Whether you have a short term, long-term, or full on regular lease property, Kevin should be your first car. Even if he cannot take you on, he will give you options as to the next best possible management company in the area. MUST CALL.

Everything went well, but importantly the manager Chris Shorter. Great guy, respectful,…read moreunderstanding. He is always a phone call away for any assistants I may need. Very knowledgeable in all areas pertaining to my rental and then more! Thank you Mr. Shorter for all you done and helping my family put to ease when we were looking for a place! Sergio M.

I rented a Short term rental in Palm desert through Ivan. The property was in excellent condition,…read moreclean and easy to access. Ivan was accommodating and made the process super easy.

Chris manages my AirBNB. He does an amazing job coordinating with my guests to be sure they get…read morechecked in with a personal touch. Chris has always been ready when I call at the last minute to assist a guest. Chris is diligent and professional and I'm grateful to have him manage my property. Thank you, Chris!

We were really fortunate to meet Chris Ruetz when we did. We were moving into our second year of…read morebeing short term vacation rental owners in Palm Springs, and had already experienced the highs and lows of being hosts, and were more aware than ever of the importance of a professional, trustworthy and reliable property manager. We loved overseeing our own property listing and scheduled our own bookings, but we dearly needed somebody to represent us, in-person, during our guests' stay. Our professional lives meant we needed somebody local, who could be on site at short notice, and who was reliable and as committed as we were to maintaining a high quality and joyful experience for all our guest bookings. Chris immediately met our needs. It was important to us that our guests valued our property manager's help as much as we did, and before long his name was regularly mentioned in our online reviews. Guests expressed how much they appreciated Chris being there to show them around our home, answer their questions and to assist, where necessary, with their additional needs. We always knew that we could count on Chris as our 'eyes and ears' on the ground, and as a vacation rental owner himself, he is also an expert at understanding of the market. He pays close attention and has a keen eye for when a guest or their actions might be questionable, which we always appreciated. If you are looking for a seasoned property manager who is welcoming, efficient and trustworthy, while also being discreet and tactful, Chris Ruetz is an excellent choice! We've since sold our property in Palm Springs, but we'll always have fond memories of our short term rental experience, and Chris played a big part in that, so thank you Chris!

Our family had an amazing stay at this beautiful Orlando home! It was exceptionally clean,…read morespacious, and thoughtfully furnished, making it feel like a true home away from home. There was plenty of room for everyone to relax and enjoy our time together. The hosts were friendly, responsive, and very helpful. Their emails and instructional videos made check-in and check-out easy and stress-free. We highly recommend this home and would definitely stay here again!

Great service and people. Manages my Palm Springs home and revenue went up substantially after…read moreswitching to their program. I recommend them to everyone.

I found Christine on Yelp and chose her for her great reviews. I'm glad I did because she went…read moreabove and beyond until she sold my house. She was persistent and very detail oriented. She took professional photos and walked me through the process of selling. She held an open house and we got several offers. She negotiated on my behalf and got the home sold. I would highly recommend her to anyone looking to sell or buy a home. Great service, expertise and very professional.

Christine is exactly what I wanted in a realtor. She has excellent attention to detail and…read morecommunication skills which we really appreciated coming from out of state. Christine is a great listener, understanding the kind of home we wanted. She helped us find the perfect place for us and negotiate all the details/deadlines. Her knowledge of the market is fantastic! I found her off a yelp review so I wanted to leave one assuring potential clients she is the real deal!

Good and resourceful- works with title company nicely. Seamless process with my purchaseread more

We went though Palm Desert Escrow when purchasing our home in La Quinta and couldn't be happier!…read moreTammy, Taylor and the whole team were a pleasure to deal with and were always available for any questions. We had a small issue on closing day but Palm Desert Escrow went above and beyond to ensure we closed on time, even though it was no fault of their own. Im very grateful how accommodating they were and it just highlights how wonderful these people are! I would definitely recommend their services when purchasing a home!

I'm one of Hayes Realty's first clients (they manage my property). I've worked with 2 other…read moreproperty managers with homes I own and they stand out as the best so far. My property was listed/rented in a timely manner and the communication throughout the process was very detailed. I never get phone calls being bugged about small issues and rent payments are on time every month. The cost of service is very reasonable. If I purchase more rental properties in the area I'll be using them again.

Hayes Property served as my property management company for the last 7 years for a rental home I…read moreowned in Palm Desert. I first interviewed Josh Hayes as a potential property manager when the company I was using at the time, began to do nothing more but take calls from my tenants and then pass the problem onto me rather than handling it themselves, which is what I thought I was paying them for. I was very impressed with Josh when I interviewed him and hired him on the spot to take over management of the property, and it could not have been a better decision to make. He is very knowledgeable and competent about the rental real estate market and once a tenant was in place his wife Mai always did an outstanding job of addressing maintenance issues or tenant concerns while only reaching out to me when owner input was absolutely necessary which made the rental property ownership experience much better. They always found tenants for me quickly, and efficiently, in a very professional manner and who were responsible and who paid regularly. Never had a tenant miss a payment! I would highly recommend Hayes Realty for property management! When I decided to sell the property earlier this year, they stepped up to the plate and offered to list it for me, and it was a perfect, smooth, and worry free experience all the way through. I'm use to real estate transactions and escrows being a very stressful and uncertain time and they could not have been more professional and efficient in handling the transaction and getting it closed on time with very little fuss or stress.