Our tenants checked out and left a disgusting mess behind. Keith did a fantastic job cleaning the…read moresoiled sofa and carpet. I have before and after photos to show how well everything turned out. Costs were explained in advance and there was excellent communication throughout the process. I highly recommend this business and would not hesitate to book with them again.

This guy has absolutely no interest in cleaning our carpets. He was too busy on one day and never…read morecalled back.

Just had my carpets done and they look amazing. I have 3…read moreelderly dogs, one of which is incontinent, so I need carpet cleaning regularly when it's too much for my home steam-cleaner. When booking my appointment, the woman quoted me the price of $124.50 for a large living room, family room bedroom and hall. It seemed high when I compared to others advertising "$49 for 3 rooms!"... but I've had these $49 guy here before. Sure it *starts* at $49, but "oh, you want a pet treatment? oh, the stain treatment is extra... you want us to move the chairs? You want us to actually do any work? That'll be $225!" Affordable doesn't do this. $124 was all I paid, for the whole service, pre-treat spray, carpet cleaning/extraction and dryers. Affordable's products didn't leave a perfum-y smell, I actually can't smell anything right now- which is great. The smelly stuff other companies use is temporarily masking the pet smell they didn't quite get out. I can put my face right down on some "problem" areas that used to gag me, and i smell nothing! My only criticism would be that i wasn't made aware of different "packages" they offer. I'm a single mom and just assumed a man would arrive ready to help me move the big couches, but I guess I unwittingly got the "silver package" that didn't include furniture moving. Thankfully and graciously, Steven helped me move my heavy sleeper sofa and bookshelf anyway. I also didn't know there was a pet treatment I could have asked for, but like I said, the carpet looks and smells great anyway, so no complaints. I'll ask for the pet treatment next time though. Who knows what's lurking in the carpet pad. ;)

I am a little late in writing this, but it is a definite must to do so. My husband and I purchased…read morea house recently. When we went to the house after closing we noticed the seller's did not clean the house and the carpets were nasty. We were moving in the next couple of days, so I called around to find a carpet cleaning company that can come out now. Steve and his son came to the rescue. They came to our new house the next day. They were so nice, very knowledgeable and the price was on point for 3 bedrooms. Once we get settled in, we are definitely calling them again to finish the tile floors and Berber carpet going downstairs.

Have guests coming next week and was late to the party. Called Pristine CC yesterday and they…read morecould accommodate me. They were early, efficient. Great value.

I was hesitant about the low moisture cleaning but amazed at the results I received. Thank you to…read moreDave and his experienced staff.

John McLaughlin is the best when it comes to cleaning your carpet, I recommend him to all of my…read moreclient's and friends.

First time using McLaughlin's Carpet Care. My call was promptly returned and John arrived on time…read more John was great and very personable. I was pretty astonished at how clean he got our steps and the rest of the carpet looked fantastic. I will be using him going forward. Thank you John!

I've been doing business with Precision Carpet Cleaning for about twenty years, back to when my…read morefriend, David Yoder, owned it. David's retired now and he's passed the business on to his son-in-law, Scott, who co-owns it with Doug. This is simply the best carpet cleaning company in the area. Not only do they do an outstanding job of cleaning carpets, but they use environmentally friendly products, and their customer service is simply fantastic. Invariably they arrive right at the appointed time, scope out the job, give you a price for it, and get right to work. As an example of their customer service, today Scott provided booties for us to wear on the damp carpet, and he offered to provide fans to help with the drying process. This is a really professional company that has excellent business practices and fantastic customer service. I give it my highest recommendation!

We've had Doug and his crew come out three times to work for us, and each time we couldn't be…read morehappier. The first run was in November to clean the living/family room carpet which was a terrible dirty mess and the master bedroom carpet plus bathroom hardwood floors. Scott came out with the crew and they did a miraculous job, making the ~15 year old cut berber carpet look brand new despite the 8 years of indoor shoe-wearing leaving visible dirt trails! The hardwood bathroom floors turned out wonderfully shiny and the master carpet had its old funky smell removed. The second visit was to clean two sets of carpeted stairs, upstairs bedrooms, basement bedrooms, basement great room, clean the arm of a synthetic suede couch (to remove the skin oils), apply shine to the fireplace surround rock tiles, and clean and apply shine to the family room/dining nook/kitchen hardwood floor. Several permanent (we assumed) stains left by the prior owners in the basement berber carpet were handily removed by Doug's crew, as was the dirt trail from shoes on the berber stair treads. The cut berber and bedrooms in the upstairs all turned out great as well. The couch arm old-oily-grandpa residue cleaning was a fantastic success. The true miracle, however, was the family/dining/kitchen hardwood floor cleaning. This floor sees the most wear in the entire house and looked tired after decades of use. When Scott finished his work in this area, the hardwood looked refinished and beautifully glossy. We couldn't be happier. The change was truly transformational. And the shine coating applied to the stone tile surround on the fireplace was unbelievably gorgeous, bringing out all of the beautiful colors and texture of those stones. We had never imagined it could look that good! See the photos below. The third time we had Scott come out was to retouch that gorgeous hardwood floor which, for reasons that will remain unstated here, was scuffed within one week of the clean & polish by the couch legs. These were good 3 foot long scuff marks at least 1/2 in width, see the last photo below, if you dare. It makes me cringe. Doug was amazing, answering my frantic call about a quick fix on Sunday and working with me to fit in a visit when it worked for our schedule. Scott was amazing again when he came out-- he came out on short notice (two days later), cleaned and recoated a large fraction of the hardwood floor with their favorite shine product. The end result was that Scott's job blends perfectly at the edges and cured the scuff mark problem so that I can no longer tell where it was. Whew. Crisis averted! And since we had a lot of big and heavy furniture in the way, Doug and his guys set the legs up on foam block protectors or plastic circle protectors so that my husband and I didn't need to move anything for the full-house carpet cleaning. Doug's crews are meticulous and cautious, so they managed to do all of this work without crashing machines into our lovely wood furniture (a far cry from when I vacuum at home and the furniture takes a beating, in full disclosure). All of this work happened for fair prices, and the guys took care of us- providing a price break where they could afford to do so for the larger projects. Overall we could not be happier. I plan to call Doug and his guys when we need our next job done. I recommend you call Doug- you won't be disappointed!

Robert picked up my call right away and gave me a price over the phone and troubleshooted the…read morelocation and set up with me and he was prepared, made it easy and fast got my carpet cleaned in the same week! Would highly recommend!

Good communication, timely completion, good job all around. Nothing left to be desired.read more

Great customer service, on time, friendly and not a spec of dirt left on the carpet! The best part…read moregreat/fair pricing!

Two workers cleaned all our carpets, including air ducts, dryer duct, and fixed carpet wrinkles in…read morea bedroom. The carpets look great, and we were overdue for this service. There were some stain spots, which are now all gone. I'll be using A1 Red Carpet & Air Duct again for the next cleaning!

Use them three years ago was pleased... Called them yesterday to do the exact same square footage…read morethey did three years ago prices almost doubled! Shocking- using the excuse "Paying employees a fair wage" The price of gas... Inflation... All of that together in my opinion doesn't constitute doubling the price from three years ago for the same square footage. ST...LEY ST.....ER 1/2 the price!

Terrible customer service, augmented over damage they did to our carpets and wouldn't use them ever…read moreagain. Expensive and inexperienced staff.

After the third attempt, I just can't write anything positive about the current service here -…read morewhich has since changed ownership hands. I don't know if it's just a quirk of the industry, but I'm tired of carpet-cleaning people promising they can remove stains (and not giving me an accurate assessment of the damage) and then, when said-stain is still there, making excuses about why it cannot be removed. Well, it took three tries, but I've learned my lesson! Now, every time I walk by that stain, I'm painfully reminded of the ineptitude of service. Even the first time, which was just a routine cleaning, was disappointing. The carpet was drenched in water, to the point that it took three days in the middle of summer to dry completely. When I search for vendors locally, I usually rank by rating on Yelp. This place consistently came up, which is why I kept using them. If nothing else, I hope this review serves as a reminder (even to myself) to pass. There are other service providers I would recommend...I just wish I could remember their damned names.... :/

While the service we received was fine, the experience was not positive…read more Pros: The price was reasonable, the carpets were not left soaked, and the cleaning appeared sufficient, although there was an old stain that wouldn't come out. Cons: Racist comments. He made several comments how "badly" Mexicans and blacks decorate their homes. He also talked openly about his political opinions, which I found to be highly unprofessional.

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

Ali was fast and prompt responding. His tech was a cool guy and was a good worker. Service is good…read moreand prompt. But that's not why the 2 stars. As you can see in the pics, the carpet is very spotty, streaky, after the clean some areas better and somehow some worse. The tech wasn't happy with the clean when he finished and offered to come back if I desired. I'm not looking for anything just showing the before and after pics. I had hope for a better result then what we got is all. The pics are the next day to ensure the carpet was dry.