Avoid Olde Town Customs - Unprofessional, Rushed, and Poor Workmanship…read moreI highly regret hiring Olde Town Customs to install 400 square feet of vinyl flooring. The material was previously used in another area of my home, but the vast majority was in good, useable shape, with the rest available for cuts. The contractor rushed the job, did not plan the layout, and stopped at 75% claiming he ran out of material. He then admitted he only allotted 2 hours for the entire job. He demanded full payment for an incomplete job, which I refused. He told me to buy 100 sq ft of a "close match" since my original flooring was discontinued. When he returned to finish, he completely failed to stagger the planks. He left an ugly, mismatched grid pattern on a quarter of my room that looks completely unprofessional. When confronted, he snapped at me, blamed me for not buying 10% extra (even though I bought exactly what he told me to), and stated he did not have time to fix it. He demanded the remaining balance and I only paid him to get him out of my house. Save your money and find a contractor who takes pride in their work and respects their customers.

Olde Country has been so helpful and always does great work! They're crew is well educated and…read moreexperienced, and are completely honest with their customers. I'd recommend them to anyone!

Matt and his crew had attention to detail with our complicated deck rebuild. The deck is fabulous…read morenow and we re-hired him to do our Hardiboard siding project. We have faith in his work ethic and his abilities. Hard-working and a good value for the excellent work he has done. Highly recommend his services.

helped my mom out a few weeks ago, did a great job. the pricing was fair, consultation was quick…read moreand easy.

We purchased granite for our kitchen price is good and good service. Had an issues with the…read moreseam, however the installers came back and repaired/corrected the issue I would highly recommend the locally owned business.

HORRIBLE service, put in our countertop incorrectly (because their measurements were wrong) and…read morerefused to fix it. They dodged our calls for days and never showed up with the replacement slab. TERRIBLE customer service. AWFUL business. Look elsewhere for a countertop.

Very Prompt! Gave suggestions! I asked for another job to be done outside my original ask, was…read morehappy to discuss and add the added job to the qoute

Great company! The owners were extremely nice and professional. Had 2 other contractors cancel on…read moreme last min and they were able to install my kitchen cabinets with very minimal notice. Did a great job and exceeded expectations with their service. They went above and beyond to even clean up the packaging and even fixed a defect from one of the cabinets. Highly recommended

Dillion and his team did the roof and rear gutters on my Moms house which is next door to…read moremine...every single detail from the inspection, quote, Dillion working with insurance company, repair and follow up were fantastic...Dillion and his team are the best in the business and then some!

Chris came over to give me a quote on refacing the entire front of my house. He took the time to…read moreanswer all my questions and went over my options. Unfortunately I wasn't financially able to do the work at this time but will not hesitate to reach out to them when I am ready. Even the woman who coordinated my appointment was super friendly and helpful. Overall amazing customer service from this company and can't recommend them enough!

Several years ago I contracted with Piche Brothers to add a deck to my recently built home…read more (18'X30'). What they created for me was a sturdy and attractive addition to my home, which some 20 years later continues to be solid and functional. Yes, I've had to replace some of the boards over the years, but that is due to the nature of wood, not the responsibility of the builders! About 12 years ago we had a major flood in the kitchen and decided to do a 100% remodeling project. Because of my previous positive experience with Piche Brothers, I again contracted with them for this endeavor. Virtually everything in the kitchen was torn out, leaving a room with floors, walls and the ceiling; nothing else. I purchased cabinetry and appliances myself, and left the rest to them. The results of their work was nothing short of phenomenal! Even today, some twelve years later, guests arriving for the first time immediately comment on the beauty of the kitchen. It continues to be a showpiece, and there has yet to be an issue related to the quality of their workmanship. Today I am in the process of initiating remodeling of 3 1/2 baths, and Piche Brothers is my only choice for a contractor! In reading the only other online review currently available of the company I cannot believe that we are talking about the same contractor; my experiences with them have been wonderful. They came in right on budget, arrived daily as promised, were pristine with their workmanship, cleaned up after themselves daily, and the projects were completed in a timely manner. I am a bit of a perfectionist, and everything about my experiences with the company has met my high standards. So now you the reader have two totally diverse perspectives to deal with in making a decision on contractors. All I can say in closing is that some people are never pleased regardless of what you provide them, and I strongly suspect that this is the case with the other reviewer.

I strongly recommend that you use someone else. This was just an awful experience in every way…read morefrom start to finish. I'll refrain from getting into details, since if you're reading this you just want the bottom line and that is take your business elsewhere. Mark is the brother who managed our project and with whom we had most of our dealings. They were significantly over budget with no satisfactory explanation as to why and seemed to be resentful that we would want to know how it happened, they took significantly longer then they said, they didn't communicate or get our input when appropriate and Mark was unpleasant, illogical, had selective memory and/or was aggressive whenever any mildly difficult questions or complaints were communicated regarding the fact that the project was over budget, over time and communication was poor. We were not in a position where we were able to fire them, that is why we had to continue using then to complete the project.

They did a survey for my neighbor behind me for an public utility easement…read more They ran a line down between my property and my neighbors property to the right and the line wasn't even straight it was straight at the beginning for 100 feet and shifted over 10 feet to the right at the end. Very unprofessional!!

Our township wanted a basic mortgage survey before we're allowed to put a fence up in our back…read moreyard. They gave us a list of surveyors and Kennedy was on it. Their quote came in $100-$400 less than every other surveyor on the list so we decided to hire them and sent in a $400 retainer check. Since it is the busy part of the summer we were told to expect 2-3 weeks before they could come out and take our measurements. It has now been 5 weeks and they still haven't shown up. After repeated phone calls asking when to expect them, the only response I get is, "Well...we can't really give you a date. Since everything is done outside it all depends on the weather. The rain really screws us up." I can understand that to a certain extent, but not being able to provide even a 1 week window for service is highly unprofessional and incredibly irritating. Because of Kennedy's delay we've already had to reschedule our tentative installation date for our fence. On top of this, there has been no discussion about how long it will take to get the actual survey once they've come and taken the measurements. My work hasn't been completed yet and I just want to be done with this company. I'll update this review if/when they ever show up. Update: I posted my initial review on a Friday. The following Tuesday is when the surveyors finally came out to my house. They worked for 3 hours and then came to the door to tell me they had finished all they could for that day. They were having problems locating something along our property line. (They never clearly indicated what the actual issue was.) But they assured me they'd be back to complete the work, and they had enough to get the drawing started. (Again, never indicating exactly WHEN they would be back out.) But...the 2 men doing the survey work were friendly and professional so I was happy that something was at least started. As it turned out, they came back the Friday of that same week and finished up in just a couple of hours. The courtesy of these 2 men bumped my rating of this company up a star. I bumped them up a 2nd star (to a total of 3) because it's less than a week later and I've just gotten a call indicating our drawing is done. They also ended up charging us $50 less than what they originally quoted us. I'm not sure if that's because the survey was easier to do, or they felt bad about the delay, but I'll take it. In summary, once they get started they do a fine job. It's just getting them out initially that seems to be the hard part.