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Oxford Auto Insurance

1.0 (1 review)
Closed • 9:00 am - 2:00 pm

Services - Oxford Auto Insurance

Car and truck insurance

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1 year ago

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Max Diaz - State Farm Insurance Agent - State Farm Logo

Max Diaz - State Farm Insurance Agent

(9 reviews)

Little Village

I have been working with Diana and have been very happy with her customer service. Diana has a…read moregreat knowledge with insurance and is very helpful. I have been very happy with this agency.

I really hate writing bad reviews because being a business owner myself I know how reviews can…read moreimpact our business specially from our own community, however I am so disappointed with the service I received from this agency that I would not recommended it to anyone, matter of fact I took my business somewhere else. I started my policy a year ago, few months later I realized my insurance had jumped from $430 to over $600 I called Max and emailed him several times and never got a call back from him or any other person at the agency. I was in and out of the hospital and the payment was on automatic withdraw from my bank account so it felt out my radar. Well at the year anniversary the price went up to $740 no calls, no letters to explain the hike in price not even directly form State Farm. This time I called once again, several times, no response from Max, I told the agent that answer the phone that I needed to cancel my policy and she said only Max can do that for me. Max did not returned my calls here am I a week later with another broker already and Max did not call back to discontinue my policy. I reached out again and let them know I was going to write this review, only then an agent took the time to cancel my policy. Its been over two weeks since my first call and no call from Max yet, not even to say hey I'm sorry it didn't work out. IT'S JUST SAD.

Oxford Auto Insurance - autoinsurance - Updated May 2026

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