Great service and assistance
I called Owens Locksmiths because my built-in china cabinet with leaded glass doors had been locked and I had no key. Mr. Owens called me back promptly, asked for photos, said he might be able to help, and called 2 hours later to say he was in the area and could come then. Amazing. He told me the cost is he could open the cabinet and said if he could not, there would be no charge. Also amazing. He arrived and spent over an hour trying to open the lock which was original to our 1913 Squirrel Hill home. He tried keys, skeleton keys, tools...nothing. He finally admitted defeat but gave me 4 strategies for attempting to open the cabinet. The problem was the leaded glass doors--very fragile and heavy. One idea was to remove the right hand door from its hinges and leverage it away from the lock's catch. But he declined trying this himself as he thought the possibility of breakage was high. He suggested making a tool to slide in to release the lower clip on the opposite door; sliding a tool from above to trip the clip; drill a hole through the wood above the clip; or wiggle the lock itself to try to shake its old screws out enough to open the door. But he refused any payment because he could not open the cabinet. Commendable. I would call him in an instant again. This morning I fabricated a tool out of a thin metal stake and after about 20 minutes managed to pop open the clip. Success! This strategy was suggested by Robert Owens. read more