I had to see hematologist Dr. Melear here because I am at risk for blood and lymphatic disorders…read moreand/or related cancer. I wasn't thrilled about my appointment. A family member is a patient at TXO on James Casey, I've been there and dealt with them, and it's chaotic and more crowded than the post office. TXO Midtown, however, was like a whole other planet. The staff, nurses, and doctors genuinely cared. Dr. Melear's nurse was a total rock star and took detailed notes as she entered my medical history. Dr. Melear listened and we made a plan for maintenance and prevention. On top of that, it wasn't standing room only like TXO James Casey in the waiting room. I look forward to an uneventful return.

Although the doctor we saw was very knowledgeable and personal the staff at Texas Oncology is a…read moredisaster. They once gave me an incorrect dosage level for my wife's chemotherapy. Once we tried to get a hold of the "doctor on call" on the weekend but never received a call back. When we did speak to an "doctor on call" on a different weekend, our doctors staff never knew we even spoke to the on call doctor. Inter office communication at TO is non-existent. Kuddos to the pharmacy and radiation center for doing a good job but the medical service side needs a lot of help. Texas Oncology is very disorganized. The right hand does not know what the left hand is doing. I strongly suggest going somewhere else if possible. We eventually went to MD Anderson. Best decision we ever made. MDA is a class act.

What outstanding bedside manner Dr. Kocs has. I went to see him after I was diagnosed with an acute…read moreembolism. He ran tests and labwork to ensure there wasn't an underlying blood condition, and explained in detail what he saw and didn't see. I was in a scary situation and Dr. Kocs provided relief. I highly recommend him!

Dr. Kocs is an incredible doctor in my opinion. He "caught" a genetic predisposition to a…read moreparticular disease that had been causing mysterious problems with my health (not to be named for purposes of anonymity) that a previous specialist missed entirely, despite being board certified, qualified, etc. When I first met him, I thought to myself "This guy is either a bona fide genius or a charlatan" based on his unique and charismatic bedside manner. Within 3 minutes it was obvious he was a genius...and I don't just throw that word around. I'm so happy to have found Dr. Kocs. He's incredible. I'd trust the care of any member of my family to him - no matter the severity of the disease - without hesitation. I truly think he is in the top 0.5% of doctors in terms of skill, intelligence, and charisma. Last thing. He takes a probabilistic (evidence-based) approach to treatment. That's what all doctors are supposed to do nowadays. He actually does it.

Update 5/3/18 Texas…read moreOncology has really come around and done everything to make things right. I am now under the care of Dr Knowles who is amazing!!!! The office staff Patricia, Cassie and Dr Knowles nurse Lindsay have been amazing! Being diagnosed with cancer is tough and super scary but these ladies have been great and patient. The Business Manager Adrian started the ball rolling of making a not so good first impression become a team of people I trust. I was refused to be treated/seen in the office for Dr Eshed because we are self pay but have a medical share program through Liberty Health Share. I talked to corporate and they said that is not at all the policy. I was just diagnosed and quite scared. The gal who called me was so indifferent and rude. So disappointed in your group Update: the business office did get a hold of my feedback and one of their physicians is meeting with me Friday

Scheduling is a nightmare! It's been over a month and they can't get me scheduled when I have a…read morescary test result! The people who answer the scheduling phones say they can't schedule you because they don't have correct computer permissions and that a scheduler will have to call you back in 24-48 hours. If you ask them to leave you a voice message with your appointment date and time, when they call you back, they won't do it. They'll just hang up and not even leave you a message. Then you get to start the whole scheduling process over again, like you never called the first time and like they never screwed up, and this is regarding cancer, so we're all actively dying while waiting for an appointment. I highly recommend finding a different cancer clinic. This one is the worst!

They're a good company they care about their clients and they tell like it is even if you don't…read morewant to hear it

Although the two excellent doctors I saw at this practice quite literally saved my life, I'm…read moreunfortunately changing my review to one star due to ongoing issues with the billing department. I'm on Medicare with a Part G supplemental policy, which means that after my annual deductible (around $232), I should have no out-of-pocket costs--what Medicare doesn't cover, my supplemental insurance does. Over the course of my care--including ultrasound, CT scan, PET scan, biopsy, and a 10-day hospital stay totaling nearly $500,000--I had zero billing issues with any provider except this one. My GI doctor, ARA, primary care physician, St. David's Medical Center, and multiple specialists all billed correctly with no problems. Nearly a year later, this practice billed me about $18. After spending significant time on the phone with them, Medicare, and my supplemental insurer, that amount was revised to about $14--which I ultimately paid out of frustration after hours of back-and-forth. Now I've received a new bill for $640 (from March 2025). When I called, I was given unclear explanations about "co-insurance" and told to contact my supplemental insurance company--but the bill itself is difficult to interpret and includes vague line items like "Adjustment SEQUESTRATION W/0," with no meaningful explanation. At this point, I've lost confidence in the billing process. I will be filing complaints with the Texas Department of Consumer Affairs and the Better Business Bureau. There's only so much time and energy a patient should have to spend trying to resolve what appears to be a billing issue. PREVIOUS REVIEW, WRITTEN APPROX. 3/25 After determining I had a lesion on my liver from an ultrasound, I had a CT scan and then a biopsy. I was referred to Texas Oncology by my GI Doctor and got an appointment with Dr. Chadha within a few days. Dr. Chadha was great. Calm, confident and very knowledgeable. We were pretty scared but although he didn't minimize the danger of this cancer, he said that it looked as if it was localized. He ordered a PET scan to see if this cancer had spread anyplace. Then set up an appointment with Dr. McKenzie, the surgeon, for a week later. I also had several vials of blood taken in the office before I left. I was pretty impressed with the efficiency of the office. I went to see Dr. McKenzie the same day as my PET scan. He said he'd glanced at the results and it looked as if nothing had spread, but it still had to be evaluated by the radiologist. He scheduled surgery to remove part of my liver for a short time later. I went in for surgery at St. David's Medical Center. I have to give a shout out to that hospital. I ended up spending 10 days in the hospital as my digestive system didn't "wake up" properly after the surgery. I had been told that there was a very good chance this would happen and he wouldn't send me home until it was working. The people who treated me at that hospital were marvelous. Every single nurse, tech and cleaning person was just terrific! Two days after the surgery Dr. McKenzie told me that the results couldn't have been better. He had removed all of it, there was no spread anyplace and I was cancer free. I was thrilled that I wouldn't need radiation or chemo either. Dr. McKenzie is such a warm, empathetic gentleman. He takes pride in his work and who wouldn't be proud of performing life-saving surgery? Marvelous Doctors!

I went to see Dr Martinez to obtain more clarity on a lump in my breast. She recommended a biopsy…read more About a week after my biopsy I began experiencing crippling pain. After calling Dr Martinez's office with continued complaints her annoyed secretary relayed that I should take some Advil. After 4 more days of constant agony, Dr Martinez was finally able to see me. She walked in the room, kept her back to me and said "I hear you're experiencing some discomfort" to which I replied "I've never experienced more crippling agony in my life" she spent approximately 5 minutes with me, wrote me an script, advised me against going to the ER and sent me on my way. That night was the worst of my life. (Valentines day) I called again in the morning, the secretary took a message and never called me back. Finally I went to the ER where I was hospitalized all weekend and needed emergency surgery. The first doctor I saw said I looked like I had inflammatory breast cancer. My surgeon said you could fill a coffee cup with what came out of my breast. Dr Martinez clearly lacks compassion and bedside manner. It's evident that she's just checking off her days till retirement. I am traumatized after what I endured due to Dr Martinez's negligence.

My OBGYN recommended Dr. Martinez to me as the best breast surgeon in central Texas, after I…read moreself-examined, found a lump, and had a very worrying mammogram/ultrasound. I can't express my gratitude enough to him and to Dr. Martinez. She is very professional and businesslike, but also warm and patient and kind. Her office staff are BEYOND COMPARE when it comes to making you feel comfortable, welcome, even getting a laugh in here and there. She did an ultrasound in the office, and though she'd just done the biopsy, she told me she felt pretty sure it was malignant (which I appreciated because I wanted the straight story and I wanted to not be in suspense a moment longer. And she was right because she is that experienced and expert.) Although I was told that the biopsy of my lymph node might take two days to get results, her staff called me the NEXT DAY to let me know it was negative. Another big plus for me and a small sigh of relief. She guided me at every step, helped me with understanding the research, and when it came time to decide what to do, she didn't just lay out the options, she gave me wise advice and counsel... again, much appreciated. I wanted an expert to tell me what they would do if it were them... and the mass was sufficiently large in comparison to my B cup breast that she suggested I choose (if possible) a skin-nipple sparing mastectomy on that side, not a lumpectomy. That's what I opted for. Here's what you get with her-- she is SO skillful at what she does, that she was able to get me a clean margin and save the skin and nipple. How close were we??? ****.48 mm**** yes that's less than half of a millimeter. The difference between oops, sorry, we can't save the skin, you'll have to have so much other surgery to create a breast using your stomach or back skin and it will take months and never look anything like your breast.... and oops sorry, we saved the skin but there's a tiny bit of cancer still there so we have to do it again. She also recommended me to a wonderful, kind, skillful plastic surgeon (John Eggleston) and between the two of them I am.... grateful, and as happy as you can be having had a mastectomy. Today is my one year mammogram checkup, I've been on tamoxifen (no chemo, no radiation) all this last year, and I wanted to give a huge cheer for Dr M and her staff in case anyone else out there needed some insight on who to choose for the saving of their life.

Dr. Beth Hellerstedt was my wife's Oncologist and we could not have found a better Doctor. My wife…read morewas extremely pleased with the professionalism and compassionate care along with the competence of Dr. Hellerstedt.

Very poor communication with nurses or employees. Get ready…read moreto wait in line. It's frustrating

Run....don't walk....run away and run fast. I cannot say enough bad things acout this place. 3…read moreweeks to get a scan, 2 weeks to get abother, 2 more weeks to "get on the schedule. Machine breaks down, 2 days missed, told it is working again, drive 1.5 hours, it is not working AGAIN!!!!!!

There is nothing quite like showing up early for your 11:15 appointment, waiting in the reception…read moreroom until 11:30 when you are told "The doctor had a very important lunch meeting and had to leave." He's not saving a life, delivering a baby or having a family emergency. It's a lunch meeting. "Can you come back in 2 hours?" No. It takes multiple bus rides scheduled in advance to get to this appointment. In response to further inquiries, the nurse responded. "Well, I'm sorry things come up." This doctor on duty, clearly has priorities out of whack. It's time to reevaluate that moral compass Doc! You are seeing patients whose most valuable commodity is time and are wasting it quit frivolously.

My daughter went to see Dr Chadha Punit and had to wait one hour in lobby before being seen. Then…read morehe spent about 5 minutes with her and said "I cannot help you" Didn't ask questions or anything. Maybe it's because she is only 20 years old but very rude not to spend more time to figure it out. Then he turned around and billed her almost $800 for an 80 minute consultation. I have been trying to get this over charge corrected for over 4 months. We did end up going to another doctor and got her correct diagnosis. I would definitely pay attention to billing for this business and maybe consider a different doctor who actually cares about their patients.

Dr Chada is always late. We routinely wait in his office like cattle for over an hour. We are…read moreattempting to determine an MDS diagnosis for my husband and have been under his care for 12 weeks. I would not recommend him and it is only through desperation that we continue to see him. The worst medical experience I have had in 20 years.

One of my favorite doctors. He is concerned about all my healthcare not just his visits. He treats…read moreme like a human being not just as a patient. Office staff is very friendly. They've accommodated my appointments and schedule. They follow thru on everything they say they'll do.

I was thrilled to find a Texas Oncology location in the Lake Travis area! I had previously been…read moredriving all the way to Cedar Park, and with all of my current doctor's appointments closer to home is certainly better. It's located in a very nondescript, older shopping center. Some of the office equipment and chairs for transfusions and such are definitely outdated. But everything is super clean, and I heard they are in the process of making aesthetic improvements. Looks certainly don't matter, especially in this case! All of the staff are amazingly friendly, professional, and well informed. And I loveeeeeee Dr. Kampe. I decided to get a whole new healthcare team at the beginning of the year and am more than pleased to add Dr. Kampe to the list. He has a great personality, is straightforward, while being empathetic with my needs at the same time. He took his time on our initial visit. I really felt listened to, which is something sadly I do not experience with many physicians. Thank you! Any progress is a big win in my book! From what I can tell, this is sort of a satelite location that collaborates with the much larger South Austin TXO. Dr. Kampe's schedule is limited, and the phlebotomist is only one on-site, one day, a week. In addition to renovations, I believe they are also going to try to staff this location more heavily and offer more treatment options. Pray. I am grateful for their service. :D