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    Cedar Park Oncology

    5.0 (1 review)

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    Texas Oncology - Cedar Park - Waiting room.

    Texas Oncology - Cedar Park

    4.0(6 reviews)
    2.1 mi

    They have been very good for me (and to me). I see Dr. Ashleigh Porter who is professional,…read moreknowledgeable and pleasant. She monitors my condition regularly & takes action right away if something isn't right. The infusion nurses and lab staff are all sweet and have a good sense of humor. I have never encountered anything to complain about. Waiting times are typically short and the support staff gets the job done well. They have an on-site affordable pharmacy for oncology-related prescriptions and the office staff will help you explore and set up various charitable drug grants. You don't have to face cancer with worries about your quality of care. These folks get it right.

    My first appointment with Dr. V. went very well. She was very warm and friendly and very…read moreinformative. I have an appreciation for physicians who have a good bedside manner!!!! I highly recommend her, and I believe she is new to the team there at Texas oncology. Front desk staff are very nice. Helpful as well. Scheduling and check out is efficient for the huge volume of patients they process every day. There has been a hiccup with my insurance carrier for about a month now so my appointment today was for labs and I wasn't able to get them as the referral had not come back yet. I believe the issue points more in the direction of the Medicare Aadvantage Plan Part C plan and not the hematology/ontology office. Their appointments do seem to run behind at least 30 minutes, so budget your time accordingly. I'll add more an update this once I get my labs in a couple more weeks.

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    Texas Oncology - Cedar Park - My latest blown vein 4/29/24.

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    My latest blown vein 4/29/24.

    Austin Cancer Center

    Austin Cancer Center

    1.0(2 reviews)
    2.1 mi

    They treated my mother with zero compassion. I would never recommend them to someone with cancer…read more We are so disappointed in the care we received.

    I have been a patient for 10 years and am APPALLED with the drastic decline in service in recent…read moreyears and especially this year. Phones are NEVER answered and messages are never returned. The switchboard operator behaved like nothing more than an evil gatekeeper today. For over 30 minutes as I tried to reach ANY other live person with the organization, she repeatedly intercepted every call that I made and every option that I chose from the automated system. She was dead set on me not speaking to anyone with ACC. Her behavior was HORRIFICALLY rude for anyone in a customer service position and considering that she deals with CANCER PATIENTS who are facing life and death battles, I'm beyond disgusted that someone like this would ever be employed by an organization that claims excellence. I LOVE the doctors that have provided care to me over the years. However, I can no longer deal with the stress, neglect, and abuse by the support staff. It took a week for me to simply get a call back to get my appointment scheduled. It has been 19 days since my appointment with my doctor and 9 days since my MRI results were received. I was assured by the doctor that I would receive a call from him to discuss the results. I have left repeated messages and received one response (from an MA to confirm my questions which she was going to consult with the doctor) followed by further silence and repeated ignored calls. After waiting patiently for 9 days, I had to deal with the phone gatekeeper who is intent that the cancer patients of ACC do not reach any employee who can resolve their needs or concerns. I've also been waiting since my appointment date for the ordering/coordination of another test as well. I've referenced this in my messages as well and still nothing. So so sad that this is the treatment of a cancer center. I will be transferring my care elsewhere, as I do not have confidence that if future treatment is needed, it would be tended to in a timely manner and viewed with the upmost care and respect. That is a risk that is not worth taking when dealing with cancer.

    Cedar Park Oncology - oncologist - Updated May 2026

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