Disclaimer: I also shared this review on Google because I'm too lazy to write a completely new one…read more My trusty laptop of 7 years was starting to die on me, and I desperately needed it to be repaired ASAP. IQ Services reached out so fast after I had put out a request on Yelp, and they even picked it up from me! Marcus was a gem and helped send over some files that I wasn't able to back up before handing him my laptop. He definitely went above and beyond. He was extremely responsive, and I got my laptop back and sheeee isss looking cutee!!! It's like I have a brand-new laptop. To be transparent with costs and services: I paid for a diagnosis ($99), a new battery ($52), and repairs/replacements for my keyboard, webcam, computer screen, and whatever else was messed up ($399). Even though it seemed like a lot, it really is not when you think about the context. --I got to keep my 7-year-old computer that I LOVE, and now it feels brand new. A new laptop with the exact same processor/ram would've killed my bank account. I also live in NYC usually, and I KNOW this would've been WAY more. --I know NOTHING about fixing computers. While I can do YouTube searches to do minor software troubleshoots, I don't even know how to open up a laptop to see what's inside. --They're professionals who have gained years of knowledge, education, and experience to be able to do this. It might seem like a couple of days of work, but it's years of time and money put into learning this craft. --I didn't have to leave my home. There was no driving to a store or finding time to pick it up. It's like DoorDash but with your computer. --They're family-owned, Black-owned, and veteran-owned. Stop giving Apple or whatever corporation your money!! Shop small and shop local. Invest in your community. One super minor thing that ALL computer repair services should do: I do wish they had loaner laptops or something available because I had to scramble to find a laptop to use in the meantime.

Super friendly, very helpful, and very good price! My laptop wouldn't even start due to a faulty…read moredrive which IQ was able to replace after only a few days. Highly recommended!

Best computer tech I have ever used and I have been using techs since 1978. I had managed to fry…read morethe mother board in my 13 year old Dell laptop. Wayne was able to extract my data and download it to a new laptop in less than 48 hours. The price for the service and new laptop was very reasonable. Wayne was able to answer all my questions quickly and correctly. I strongly recommend Gadget Guys.

Good, quick, reliable service. My go to computer place. This is the place to go for all my…read morecomputer issue. Wayne is easy to contact and makes sure he provides the best service.

Found this business from a Yelp search. My computer hinge came apart. Winstonn communicated well,…read morevia text & call. And was flexible with me to be able to meet at his house & drop off my laptop. The issue was the left side hinge that someone came undone. He left me know he needed to order some screws and the updated price. Once he had the hinge "fixed" he didn't like the way the laptop screen now "stuck out". So he brought a new screen/backing for my laptop. Since he was not personally happy with the way it looked, he offered to buy me a new/used latop. I never saw it with the "poked out" screen but I would have rather kept my laptop. He said he would take some time and research for laptops of my specified specs. So, I said okay. Please let me know what you find before making any purchases. A few days later he calls and tell me that he opened up my laptop, saw water damage, and now miraculousy my laptop NO LONGER WORKS. The screen does not appear - even with external monitors, just black. This was very disappointing and frustrating. Laptop worked fine before I dropped it off, with the exception of the hinge that came undone. Not sure why he didn't check everything (atleast turning it on/off) in the beginning. I even asked if he wanted the power charging cord when I dropped off the laptop. Still dont understand why he would offer a new laptop and then a few days later say my laptop doesnt work and he's not going to replace my laptop. I paid $170 for the service & to get my laptop back, that is NO LONGER works now. Ultimately, I had to purchase a new laptop. I personally would not recommend Added for owners comment : I would not drive nearly an hour back and forth and pay to get the hinge fixed on a broken laptop.. Please, let's be serious here. laptop worked perfectly fine before and when I dropped it off to you. I even sent you pics during our texting. And I offered to leave my charging cord so you could keep it charged etc. as needed. Also, I am not a "computer tech" why didn't/don't you ask questions before anyone drops equipment off to you to make sure you are not wasting yours or anyone's time? I am not being dishonest here or with my review- and I greatly don't appreciate you calling me a liar. Think my review is still fair and told you in person I was disappointed in your service. I waiting patiently for the fix, which you already ordered both parts - and then you asked me WEEKS after the purchase of parts & from when I dropped it off, you asked about water damage for which I said yes- water may have gotten into like two years ago - however it still worked fine for an almost 4 year old computer, so why would I think to mention that? Also, if there was water damage and the laptop was inoperable I would have gotten a new laptop years ago and not went to you to fix a hinge. Perhaps ask questions of customers and their equipment before you take on their project and for you to educate them, for all parties to agree or decline for you to take on their project upfront? That would be a recommendation for my honest, fair review here There is nothing more to say here, I don't generally go back and forth with people but you're trying to defame my character and I don't appreciate that. We will leave my review at this, You seem to have pretty good reviews so ppl can base their desire to use your service on those . I just didn't have a good experience. Good day

Responded quickly to request, was very respectful and kind, seemed credible and reliable, offered…read moreaccessible pricing options. My laptop still has issues, but I was given proper solutions to work around them. I would definitely return and recommend his services to others.

This place did an excellent job repairing and cleaning my video game console. It was ready within…read moretwo hours as promised and customer service was great. They explained what the issue was and how they were going to repair. Gabriel and staff did a great job!

This family-owned business went above and beyond my expectations…read more A lot of places offer 2-5 day service, but they're the only place in the area that I found to offer same-day service. Mr. Gabriel was very nice and professional. He fixed my PS5's HDMI port and got rid of the drift in my controller, all in less than two hours. They were very reasonably priced. I have no complaints. I'm shocked that more people haven't gone here for electronic service.

I had an appointment scheduled for next week, but Aleemah Spence, EA, had an unexpected opening and…read morekindly rescheduled me for the next day. She took the time (about 45 minutes) to thoroughly explain the errors I was getting from TurboTax, advised me on how to properly file my taxes, and reassured me that I had already done the hard part--meaning there was no need to pay extra for unnecessary services. What stood out the most was her genuine willingness to help, not just to make money. She made the process feel straightforward and even let me know I could reach out if I encountered any issues. Her "get the job done right" attitude is truly invaluable, and I will absolutely be working with her for my business in the future. By the way, I filed my taxes just three hours later--everything was done! Having her on my side turned out to be an incredible asset, and great Value. Thank you, Aleemah, for your expertise, kindness, and professionalism!

So helpful! Very knowledgeable and polite in response. Quick…read moreto respond. Will be returning.

They arrived on time, keep to their estimate, and even worked acquire needed parts at the best…read moreprice. All in all they were pleasant and reliable to work with.

From the owner: Welcome to Those Trusted Techs – Where Trust Meets Technology…read more Tech issues can be frustrating. Finding the right help doesn’t have to be. We’re fully online and always just a message away. We believe in building long-term relationships—not charging for every click. Transparent pricing, no unnecessary upsells, and tech solutions you can actually understand. Ready to stop Googling error codes and start getting real help? Reach out today. Your tech peace of mind starts here.

This agency restored my trust to engage with their industry. I lost my trust with them due to…read moredisappointments of the quality of service others have performed tome before. The staff were obviously expert with their jobs for they work confidently with a positive mindset over the contract.

I was so frustrated when I cracked my mac screen and was quoted a price by Apple that was the cost…read moreof a new laptop. I reached out to Valentin on yelp and he responded to my inquiry right away. He was able to come fix my laptop screen on the same day for significantly less and gave me so tips on avoiding cracks in the future. He was mobile, so he came to me and was super efficient. I am so glad I have a working laptop and recommend his services

From the owner: Techload is a service-disabled veteran family-owned business that provides cutting-edge electronic…read moredevices to individuals and organizations. Infused with the values of discipline and dedication, our curated selection of smartphones, smartboards, tablets, laptops, and accessories reflects a commitment to technological excellence. More than a mere transaction, we offer personalized service and a sense of community, treating every customer like family.