They only had two people in training on the floor with little to no customer service training. I…read morewas waiting at the shoe section and I was never helped.

Fitting the only positive reviews of this place are from 2011 and 2013. My wife and I used to shop…read morehere often. We loved it, but no more. You'd think a store staffed primarily by women would understand when a customer is indecisive, especially a woman running on no sleep because of a teething toddler, but instead of leaving their post behind the counter - all 5 employees, by the way - they stood there until she entered the dressing room and then called the police. When she emerged from the fitting room, there he was, plain clothes, badge front and center, making it as uncomfortable for her to browse as possible. Even after she was ready, or shamed into, making her purchase (which I'm returning this morning) the cop still circled close by, like a vulture. DESPITE this, she bought her shirt and pullover and didn't tell me any of this until late last night. Back to me toddler for a moment, two days ago (we've been here 3 times in 3 days) our child was running around, not hurting anything or making a mess but apparently that's just too much for such a stoic, reserved store as Alabama Outdoors. The feeling of contempt was palpable so, parents, don't bring your children. That game of Peek-a-boo behind the rack of pullovers is uncalled for per the rules of this subpar store. Spend your money at more deserving places like Red Beard's or go across the Bay to Coastal Outfitters, where at least if you can't make up your mind, they'll offer to help instead of having a cop harass you until you leave. It's inexcusable. We've shopped there since they opened, stopping only after our daughter was born because we were focused on more important things. This Christmas marks the first time since she was born that we really went out as a family, excited to see her reaction to the decorations and people in general. Yesterday, everyone we saw at the Eastern Shore Center was polite and happy. Our daughter was waving and talking to anyone that would acknowledge her, something Alabama Outdoors seemed pained to do, so it's not us in the wrong in this scenario. It's their complete failure at being polite. Maybe we're just not their target audience...but who is? 20-something yuppies who's only true outdoor excursions involve drinking on patios? Asking because, again, we've never been treated so poorly at Red Beard's or Coastal. This is the only reason I'm returning the shoes I bought and the stuff she bought - a complete disregard for customer service. Remember this: you work there. We shop there. You exist because we allow you to exist but unless you learn how to properly treat customers you will be nothing but a showroom for Amazon.

my husband tried on several sizes of the same pants with the same type of button and he wanted to…read moresize down again so I went to go find that size... I handed them to my husband and without even trying them on fully he noticed the button was broken... I brought the pants over to the owner so that they didn't go back into circulation broken again. I explained that my husband noticed the broken button and he jumped to the conclusion my husband broke the snap. I explained that my husband did not do the damage. He dismissed my version of events and walked back behind me as I returned to my husband to MANSPLAIN how the button worked because again he assumed my husband broke the button. I guess I should have just put them back on the shelf broken but I did what I thought was the right thing to bring it to their attention. we will never shop there again even though we like the store... I would rather drive to New Orleans or Mobile.

Found S.F. Alman looking for replacement shoes while on an extended trip. Was pleasantly surprised…read moreto find a high quality experience, great clothing, shoes and accessories from the very best brands at really good prices. This is a throwback to what shopping at a decent department store used to be, and well worth it. I felt like royalty for the way i was treated there, the owner made it a point to insure I had everything I needed and all of my questions answered. Highly recommend this excellent store!

This store looks inviting and fun and has plenty of available parking. I guess Field and Stream…read moreand Dick's merged and one store was open to the other. Dicks seemed to be the smaller sports items like clothing and shoes, but also big items, and the Field and Stream side had kayaks, tents, and other big items, but also clothing, so it was a bit confusing. In any case, we found the fishing net we needed and mosied around trying to decide if we needed more stuff to stack in our garage. Turns out we did need more socks. The prices in both stores were high, but hey, when you need socks, you need socks. Amazon and Walmart had everything I needed at a much lower price, but I felt like throwing money away. The store (s) were/was very clean but too big. We only saw two people working, and both were in the giant stores trying to check out a long line of folks. Ideally, you would only shop here for specialty items that you cannot find elsewhere. If that is your situation by all means go here, no one will bother you while you shop,

Good selection and prices...... but the employees ARE YOU KIDDING ME?? Took the entire staff to aid…read moreme in finding duffle bags, left the store and I am still clueless as to where to find the things. They were pretty nice though

Rude employees! Asked to help me and then told me they have no idea what I am talking about, even…read morethough it is on their website and a well known brand. Don't go here.

Went in the week prior to the 4th of July, Independence Day "2025"; I ask the attendant where's…read moreyour Fourth of July T-shirts? She replied we didn't get any this year. A sporting good store that does not support United States holiday, seems more political than just didn't receive orders.

Amazing service!…read more Replaced the tires and tubes on a wheelchair while I waited. Very reasonable price. I brought the wrong size tubes, and they popped when installed. But they put their own tubes in at no charge since they didn't spot it beforehand! OMG! I mentioned I needed a tire pressure gauge because my car's TPMS light was on. And they checked and added air to my car tires at no charge!! I still bought the gauge to keep in the glove compartment. Highly recommend this place!!

Really not helpful, we're on market for a bike and was spending 4K on 2 and they couldn't be…read morebothered. Find another option, they have a going out of business on building and I can see why. Don't waste your time

Great selection, good prices on some things. Others are overpriced. Check the sales signs and you…read morecan save a good bit.

Popped in here to do some quick research on some hiking boots. This location is kind of hidden in…read moreback but has lots of parking. As I was walking in, there was a rather tall and tough looking woman telling a person to mask up. It made me smile UNDER my mask. This location takes COVID prevention very seriously I saw throughout my time in the store. This location is bright and cheerful compared to the new location near me. Shelves were pretty full considering it was right after Christmas. I didn't wander into the firearms as those shelves might have been more barren with the way all are hoarding guns and ammo. I did spend some time looking over the fishing area to see what's new and the boating area. I didn't see any collegiate fan items I needed (my Texas Aggies are not featured here for some reason). All in all, had a chance to complete my review of hiking shoes/boots.