They only had two people in training on the floor with little to no customer service training. I…read morewas waiting at the shoe section and I was never helped.

Fitting the only positive reviews of this place are from 2011 and 2013. My wife and I used to shop…read morehere often. We loved it, but no more. You'd think a store staffed primarily by women would understand when a customer is indecisive, especially a woman running on no sleep because of a teething toddler, but instead of leaving their post behind the counter - all 5 employees, by the way - they stood there until she entered the dressing room and then called the police. When she emerged from the fitting room, there he was, plain clothes, badge front and center, making it as uncomfortable for her to browse as possible. Even after she was ready, or shamed into, making her purchase (which I'm returning this morning) the cop still circled close by, like a vulture. DESPITE this, she bought her shirt and pullover and didn't tell me any of this until late last night. Back to me toddler for a moment, two days ago (we've been here 3 times in 3 days) our child was running around, not hurting anything or making a mess but apparently that's just too much for such a stoic, reserved store as Alabama Outdoors. The feeling of contempt was palpable so, parents, don't bring your children. That game of Peek-a-boo behind the rack of pullovers is uncalled for per the rules of this subpar store. Spend your money at more deserving places like Red Beard's or go across the Bay to Coastal Outfitters, where at least if you can't make up your mind, they'll offer to help instead of having a cop harass you until you leave. It's inexcusable. We've shopped there since they opened, stopping only after our daughter was born because we were focused on more important things. This Christmas marks the first time since she was born that we really went out as a family, excited to see her reaction to the decorations and people in general. Yesterday, everyone we saw at the Eastern Shore Center was polite and happy. Our daughter was waving and talking to anyone that would acknowledge her, something Alabama Outdoors seemed pained to do, so it's not us in the wrong in this scenario. It's their complete failure at being polite. Maybe we're just not their target audience...but who is? 20-something yuppies who's only true outdoor excursions involve drinking on patios? Asking because, again, we've never been treated so poorly at Red Beard's or Coastal. This is the only reason I'm returning the shoes I bought and the stuff she bought - a complete disregard for customer service. Remember this: you work there. We shop there. You exist because we allow you to exist but unless you learn how to properly treat customers you will be nothing but a showroom for Amazon.

My husband just stopped in to purchase a fly rod for our upcoming trip to TN. He called to say that…read morenot a single employee even looked in his direction or even said hello. His verbatim statement was that he "never felt so unwelcome in his life."

The staff at McCoy's is most helpful and knowledgeable. They carry the top names and prices are in…read moreline with other retailers in the area. Joe in the shoe department always gets me the right shoe on the first try, and takes into account my plantar fasciitis and other foot issues I have had over the years. The guys in the firearms section are very knowledgeable, are seasoned experienced shooters themselves, and are willing to talk through my needs to find me the right gun in the price range I choose. I get to handle the guns, if I want to try out the grip, sights, or the trigger. They have provided me with more than a few shotguns, rifles, and pistols over the years, and all have been good choices at competitive prices. I highly recommend McCoy's. I have never been treated poorly by anyone there. The owner is highly regarded by the employees as well.

Living near the water you would think there would be more options to purchase live bait, however,…read morethere isn't. A quick Google search brings up minimal businesses in the North Mobile area to purchase live bait. In fact, there was one store and they don't carry live shrimp. Shirley's is a quick drive down to the causeway and will always have what you need. The only disadvantage is the causeway traffic during the summer It doesn't hurt the staff is friendly too!

Just posting this review as the hours are not listed.. they are open Sunday through Saturday 5am to…read more7pm, but close at 6pm on Fridays.

Always friendly here. They have much more in stock than my last store in GA. I went in today…read morebecause I bought a Taylormade Big B fender about 4 weeks ago. I called Taylor Made as it was not holding air for more than 2 days. Taylor offered for me to buy a repair kit for a 115 dollar bumper and fix it myself. Not great service at all by Taylormade. So, I went back to West Marine and the team there was very helpful and exchanged the unit for a new one. If not for their honorable approach to doing business, I would have purchased another brand.

What a wonderful group of people at this store! They are all so knowledgeable and friendly, and the…read morestore is well stocked and merchandised. I had a terrific experience with this location. Thank you, Veronica, Issac, and team, for a fantastic experience.

Been needing some good shoes for exercising. Waited for months but my preferred shoes at another…read morevendor never came in. So on my daughter's suggestion I tried Run Tri. With their great help found the perfect shoe for my exercise program. I highly recommend.

I have been very happy with the experiences that I have had w/ RUN N TRI. The employees are always…read morefriendly and very knowledgeable. They will go the extra mile to find shoes that suit mine and my family's needs.

Excellent service. I decided to purchase the Horizon T101. Great price and quality. Highly…read morerecommend shopping at this location for your sporting goods needs.

They do a great job of selling their product but are very lacking in servicing the sale…read more Might as well use the internet for your purchases!

They had my order ready when I got there but I had no instructions of what to do once the order was…read moreready. You pull into the pickup spot and call them, no need to go inside.

Horrible customer service, just travel to the other location close to schillinger. They are way…read moremore helpful this store location customer service is trash.