I've been in this store a couple of times and they are really busy! This last time, however, the staff was very rude. I tried on a pair of shoes and when I went to show my sister the shoes at the end of the same isle, an employee came and scooped up the shoe box. I looked for the shoe box and found multiple employees talking about me. When asked for the shoe box the employees were rude. I put the shoes back and took my business elsewhere. read more

I went in looking for a pair of shoes to wear to my job that requires me to be standing 14 to 16 hours a day. I had no idea what brand, color or anything in mind at all of what I might be looking for so the employee took me to the different places where each brand for me in my size were and helped me pick out a pair not only perfect for my job but fits my feet perfectly. They are also extremely affordable in this rising economy. Bravo ! read more

Shoe Station - The shoes that I picked out at Shoe Station today. Thanks again ! - Shoe Stores Near Me - Mobile, Alabama

Ok I was just checked out by the most precious young man at the Hillcrest Rd location in Mobile, Al. I would have to say he is one of the best in customer service in all of Mobile. This kid is going to go far! His name is Tavaris. Go see him today! Oh and he needs a raise bc he is going above and beyond! Thanks Tavaris! read more

Return policy is ridiculous. Can't wear the shoes to see if they are comfortable whatsoever because they won't take them back due to being "worn". Yeah let me determine the comfortably of the shoes by just looking at them. Absolute joke. Also rude about it. Practically laughed in my face. I'll shop elsewhere read more

Speedy shipping, great prices! I couldn't find these sandals anywhere in my size except for this company.

Recently. Bought. Shoes. At. This. Store. Very. Happy. With. My. Purchase. And. The. Quality. Of. The. Service. I. Got read more

Shoe Station - Shoe Stores Near Me - Mobile, Alabama

I have been needing a new pair of golfing shoes for sometime. Searched twice for a pair that met my needs and have been unsucessful recently. When I picked up Sunday's paper and saw the 25% off coupons I had to give it another try. Especially since Shoe Station is now carrying Skeechers.golf shoes. I was surprised at the selection. It took no time in finding a pair of spikeless that fit me perfectly. My concern now was they wouldn't accept the coupon for these shoes (They will not for Nike). Not the least problem at the register. One happy customer and golfer!!! read more

Shoe Station - If you can't find what you want then your just looking!!! - Shoe Stores Near Me - Mobile, Alabama

My fiancé and I visited your location off Hillcrest and Airport in Mobile this afternoon Sun 9/7/2020. I have lived right up the street from this location and have been a member of the Mobile community for almost 3 years. I also manage a local franchise myself. After He spent $175.99 Then I spent ANOTHER $67.82 Your "security officer" follows me out the door telling me He wants to search my bag. (My Coach backpurse) and proceeds to tell me we were "acting suspicious" So apparently dropping $200 plus is suspicious, I will never shop at any of your locations again. This is why people by online. What is "acting suspicious" in times like we are in anyway???? I am in disbelief and pretty irate. If this is how you all operate, you will soon be out of business. I would NEVER treat a customer this way. read more

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I'm reviewing on Yelp because Shoe Station doesn't have a way to review on their website, even though they claim to have a five star rating. I started off at the shoe station in Auburn, where the people there were professional and did more than I expected. I wanted a pair of shoes, but the right show was damaged with two groves on them. It was the last pair so they said they could mail me a pair. This pair was shipped from Mobil, AL. I will add a pic. The right toe on this pair was damaged even more. It looked like someone ran a mile with one foot. I'm disappointed. Maybe there would have been less damage if they shipped the pair with paper in the toe, but only one had it. read more

Shoe Station - The right shoe (your left) has server crease marks. - Shoe Stores Near Me - Mobile, Alabama

I had a great experience here. I had two employees who were very kind. The second was a cashier who complimented my dress and helped me with my digital coupon. read more

I like Shoe Station but know that you are not going to find the latest styles of your favorite shoe designers. You will have loads of shoes to pick from. This is a self-service store with all of the inventory on the floor. They always have coupons so be sure and sign up for their deals. read more

came in 12 minutes before close, just looking for a specific item, took me about 2 minutes to realize they didn't have it, no biggie. lady at register was very rude as soon as we walked in. when we walked to the front we could hear all of the employees talking about us and making fun of us coming in before close. super unprofessional and unwelcoming. I manage a chain coffee business, so I understand the idea of closing time, but also understand that, that's what I get paid to do, sounds like a bunch of lazy employees, ungrateful for a job they are lucky to have, and from the sounds of it, probably shouldn't have. read more

Why is Nike Shoes not allowed to be bought with discount coupon? Why did I not see this posted anywhere before checkout? I was told by store help coupon was good for the shoes I purchased.There is a awesome selection of shoes at Shoe Station read more

Great selection w a wide range prices. I love Shoe Station for shoes and accessories! Don't forget to use the coupon from the newspaper or sign up for the text/email code. read more

Wonderful customer service! I purchased shoes months ago and failed to return them within the time I should have. (COVID and other reasons) I ordered online and didn't have my receipt, but I did have the order #. The cashier and manager were so helpful! They contacted their regional office and and were able to give me an exchange. They even reminded me to use the current coupon to save $$ read more

This is a hidden gem for men's shoes. I always see numerous pairs of shoes to choose from. They have brands such as Cole Han, Johnston and Murphy, Sperry, and Born. If you're looking for that work shoe, loafers, or shoes for exercising, this is the place. This store always have coupons. Sign up to have the coupons sent to your cell phone. 20-40% off are huge savings. read more

I bought shoes from this shoe station. 140$ shoes that I need for work since I'm a nurse and I need comfortable foot wear. When I got home I noticed a defect on the sole, the rubber was torn off. I'm not paying 140$ for something broken. It took me a few days to go return the shoes because I'm a busy woman. I came back to the store to return the shoes and the clerk who has always been pleasant asked her manager to come over. The manager, who's name is Pam, said in an accusatory tone "and it took you 8 days to return these??". Per the shoe station policy there is a 60 day return fee if the merchandise is unworn. I did not like the treatment I received there and I will shop at a different store. read more

I needed a pair of slip resistant shoes and didn't want to pay too much but needed a good pair I got a real good pair at agreat price I Thank God for shoe station read more

Shoe Station always has ALL the best styles and brands and all are always at great prices. They usually have coupons too for extra savings.

Shoe Station is a great store with a wonderful selection and great prices. This review is based on my shopping experience and the lack of customer service skills from the store's General Manager. I went in yesterday to purchase 2 pair of Bernie Mev's (a favorite brand that I wear), one of my selections was on sale for $39.99 sticker on the box. When I checked out, the price came up $69.99, the clerk called for the manager to resolve the price discrepancy and she hastily arrived and said "Ma'am those shoes are not that price and someone has obviously changed the sticker" Really?, I mentioned to her that the other sizes on the shelf in this same style were also marked $39.99 so she left to go check. When she returned she said "Ma'am, your shoes are black and the multi colored are the ones on sale, you will have to pay $69.99" I questioned that most company's would honor a marked price, she very rudely told me in front of other customers that "she is not responsible for people changing price tags" The other customers rumbled about her bad attitude as they were waiting in line. I purchased the one pair and did not purchase the pair in question. However, I did have the clerk hold the shoes I purchased so I could go back to the shelf and check for myself, I was sure these shoes were marked $39.99. I pulled 4 boxes identical and in black of the shoe I was trying to purchase, they were all marked $39.99. Upon returning to the register with as many of the marked boxes I could carry, I was met by the manager. I explained myself again and showed her that the shoes I was trying to purchase were all marked at the sale price. Rather than apologizing to me for the misunderstanding, she in a very loud voice said "Ma'am, I did not accuse you of changing the tag, you can go up there and they will sell them to you for that price, but it is the wrong price and I need all those boxes". I was rather appalled by her demeanor but, rather than offsetting one rude comment with another, I took my shoes and went to the register, she called the clerk to let him know that the $39.99 price would be honored for me. Never once did she apologize for the misunderstanding, I purchased the shoes and went to my car~after processing the way I had been treated by her, I immediately decided that I would return both of my purchases and not shop there again until I receive a formal apology from this store by or on behalf of the manager. **Update: I am adding 4 stars to my original review, the store's manager has personally contacted me and apologized for yesterday's shopping experience, in addition, she has offered for me to come back to the store and re purchase the Bernie Mev's at the $39.99 price which she stated is below their cost. I appreciate her willingness to accept my criticism and her kindness and her sincerity in assuring me that she will be more aware of future situations with customers from this point forward. Thank you Shoe Station and this manager for following through!! read more

Great location to get shoes, the prices are right and the folks here will take care of you. There were plenty of shoes to chose from!!

Interesting place, popular shoe place in the South, sadly no stores past the Mason-Dixon Line, it would be great to a couple here in SD. Bought a couple pair of shoes of a brand that was new to me. Only check out girls, no help to be found in the store, clean place and great discounts. read more

Good prices. Return policy is a joke. Don't wear shoes in store or long enough to determine if they are comfortable. They will not take them back. read more

The last two times the cashier tried to overcharge us. When we brought it to their attention BOTH times they were unapologetic and acted as if we were inconveniencing them. Other people have had the same experience. Make sure you calculate the price before you get to the check out. read more

We are blessed to have this store in West Mobile due to its large inventory and competitive prices. HOWEVER, here are some of my personal experiences that were obnoxious. Some employees understand that you get a paper but due to the chaos of life, left it at home & they give you the discount. Others are enforcers and make you come back with coupon in hand or sign up for the text message. In my opinion, this store takes an approach of warm bodies rather than workers and some of the teenage workers get a bit of power at the registers and make executive decisions regarding pricing even though the tag should explain the price. I realize this store does major volume but their attitude is, "This is not the flea market" and they make no concessions if a shoe even remotely looks like it has been worn. I bought $50 (with coupon) clarkes & after wearing them once, realized that there was a sharp object sewn in the inside that rubbed my toe. I spoke with a manager & was treated as someone who was trying to get away with something versus a customer who got a defective shoe. read more