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C&M Tactical

5.0 (1 review)
Closed • 10:00 am - 6:00 pm

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1 year ago

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Dad's Super Pawn - Fender Starcaster

Dad's Super Pawn

2.7(41 reviews)
3.4 mi
•$$

In short? Rude and incompetent sales staff that are more interested in making a quick buck over…read moreactual customer service that could have fetched them more money. Let me explain... About a week or so ago, I went there looking for a new sidearm for my job. I work in the Armed Security field and needed something reliable bur still budget friendly, so I went there looking for a Smith & Wesson SD9VE. I had been there several times before, so I knew their selection would be pretty ample and given what I was looking for is a pretty popular firearm, I had figured they'd be the ones to have it. That was not the case. Now, initially when I walked in, the sales associate was nice enough, and when he sad they didn't have what I was looking for, I was ok with it as that kind of thing happens. He then proceeds ro ask me what I'm using it for, of which I told him. This is where things QUICKLY go sour. Without missing a beat, he hands me a Stoeger STR9 pistol... Now, for the record, in my job ita important for me to have a good working knowledge of firearms, in addition to knowledge on the support gear needed for an armed security professional. Stoeger is a good firearm, but is absolutely lacking in even a basic duty gear ecosystem. I knew this going in, so when he handed me this pistol, and I knew that even if there was, they wouldn't carry it.) I decided to see if this associate was really paying attention or just blowing smoke up my rear to make a quick sale. Me: "Is there a Level 3 Retention Holster available for this weapon?" Assoc.: "You're going to have to find that on your own." No willingness to assist, no pulling his phone out to look up the information, nothing. Hell, if he had even just plainly said 'no,' Id have been ok with it. There was ZERO customer service skill exuded. Now, juat for the record, the Smith & Wesson pistol i was in the market for is very affordable brand new, is quite popular in the firearms community, and everyone in the community knows this. Keeping in mind that I told him what I was looking for, he asked me what my budget was for my purchase, which in terms of dollars and cents, was $350.00, which is actually more than the MSRP listed. Hearing this was apparently enough to sour the sales associates already poor attitude because he quickly replied back with "Good luck, you'll never find a Smith & Wesson at that price-point." And THAT, is all it took for me to take my money elsewhere because you DO NOT treat a potential customer like they're ignorant, and you sure as hell don't get an attitude with a customer because they show knowledge that you obviously don't have. Incidentally, I did buy my Smith & Wesson at one of their competitors at a cheaper price than what I'm sure Dads would have tried selling it at. Rating 1 star only because Yelp won't let me rate less.

Great place with plenty of choices. You never know what you…read morecan find there. I had the opportunity to buy some silver bars a good price.

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Dad's Super Pawn
Dad's Super Pawn - CZ 75B stainless steel

CZ 75B stainless steel

Dad's Super Pawn

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C&M Tactical - guns_and_ammo - Updated May 2026

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