In short? Rude and incompetent sales staff that are more interested in making a quick buck over actual customer service that could have fetched them more money. Let me explain... About a week or so ago, I went there looking for a new sidearm for my job. I work in the Armed Security field and needed something reliable bur still budget friendly, so I went there looking for a Smith & Wesson SD9VE. I had been there several times before, so I knew their selection would be pretty ample and given what I was looking for is a pretty popular firearm, I had figured they'd be the ones to have it. That was not the case. Now, initially when I walked in, the sales associate was nice enough, and when he sad they didn't have what I was looking for, I was ok with it as that kind of thing happens. He then proceeds ro ask me what I'm using it for, of which I told him. This is where things QUICKLY go sour. Without missing a beat, he hands me a Stoeger STR9 pistol... Now, for the record, in my job ita important for me to have a good working knowledge of firearms, in addition to knowledge on the support gear needed for an armed security professional. Stoeger is a good firearm, but is absolutely lacking in even a basic duty gear ecosystem. I knew this going in, so when he handed me this pistol, and I knew that even if there was, they wouldn't carry it.) I decided to see if this associate was really paying attention or just blowing smoke up my rear to make a quick sale. Me: "Is there a Level 3 Retention Holster available for this weapon?" Assoc.: "You're going to have to find that on your own." No willingness to assist, no pulling his phone out to look up the information, nothing. Hell, if he had even just plainly said 'no,' Id have been ok with it. There was ZERO customer service skill exuded. Now, juat for the record, the Smith & Wesson pistol i was in the market for is very affordable brand new, is quite popular in the firearms community, and everyone in the community knows this. Keeping in mind that I told him what I was looking for, he asked me what my budget was for my purchase, which in terms of dollars and cents, was $350.00, which is actually more than the MSRP listed. Hearing this was apparently enough to sour the sales associates already poor attitude because he quickly replied back with "Good luck, you'll never find a Smith & Wesson at that price-point." And THAT, is all it took for me to take my money elsewhere because you DO NOT treat a potential customer like they're ignorant, and you sure as hell don't get an attitude with a customer because they show knowledge that you obviously don't have. Incidentally, I did buy my Smith & Wesson at one of their competitors at a cheaper price than what I'm sure Dads would have tried selling it at. Rating 1 star only because Yelp won't let me rate less. read more

Great place with plenty of choices. You never know what you can find there. I had the opportunity to buy some silver bars a good price. read more

walked into Dad's super pawn today to purchase my husband a gift(gun). I was not knowable about purchasing a gun for the first time and was looking for guidance. It floored me to know that a manager would treat a customer like how I was treated today. The manager kelp making remarks about the time and just seemed very reluctant to help me. I told the manager it's okay sir I will look around on my own. I then faced timed a family member who is knowledgeable of the subject. The manager then comes over as saids I guess it not a surprise if your face timing him. I then said that's not my husband sir. I then pick out the gun that I think my husband would have like. Then manager then said you cannot purchase that gun today because your in here on the phone and FaceTiming people and I don't know if you are trying to "straw purchase". I asked ....I can't be on phone? The manager then said no you cannot? I then ask where are the signs posted saying I cant be on the phone? I then said what is straw purchase? The manager the begins to educate(ever so rudely) me on a straw purchase. At this point I felt like I was being discriminated against(BLACK/WOMEN/ FIRST TIME GUN PURCHASER) due to the manager making a pre conceived notion that I was doing something nefarious, or had ill intentions. I then asked to speak to a manager and that's when I was told he was the manager. I then asked was there another manager and that's when I spoke to the general manager an he was very respectful and actually took the time to explain things to me regarding my purchase. Once the general manger helps me pick out the gun of my choice, another store employee was told to finish up my purchase with me. That employee was also rude. His demeanor was very undermining and short. I had to answer a few questions on an iPad that were along the lines of do I has any felonies/addictions to drugs/or plan to sell gun. The whole time I was completing the questionnaire. This particular employee was constantly looking over the iPad to see what my responses were to that questionnaire. There was one question that I was genuinely confused on. I went to ask the store employee and he stated I can't help you answer the questions. I didn't need any help answering the questions I was asking for clarification on a question because of the way it was worded. So not understanding the question I just click and of course....the employee states sorry due to how you filled out the questionnaire ,I cannot sell you a this gun today. Try again another day. I walked away feeling unassisted/misunderstood with the knowledge that obvious bias was being held against me. I WOULD NOT RECOMMEND PURCHASING ANYTHING FROM THIS PAWN! If this is the service they are providing! read more

customer service is a joke here , how the fk are you going to stare at a customer and continue bullsh*ting with another employee without acknowledging them? read more

On June 3, 2025, I visited Dad's Super Pawn (Pascagoula) to pay off a pawn transaction that I initiated a few weeks prior. My intention was to repay the principal balance and the interest accrued to date--before the next interest period was due. I opted to complete this payment using my debit card. During the transaction, the employee assisting me informed me that there would be an additional charge for using my debit card. However, she did not specify the amount of this surcharge and simply asked if it was acceptable. As I was in a rush and assumed the charge would be nominal (e.g., $1 or less), I consented without further inquiry. Upon reviewing my receipt later, I noticed I was charged an additional $6.56 solely for the use of my debit card. Based on my research, this amount reflects the fee imposed by the card processor, and it appears the business is directly passing this cost on to the customer. This practice is unlawful under Mississippi law. According to Mississippi Code § 75-24-5, which outlines prohibited unfair and deceptive trade practices, businesses are prohibited from imposing surcharges on debit card transactions unless they meet specific notice and disclosure requirements--and even then, such charges are tightly regulated. More directly, under Mississippi Attorney General opinions and interpretations of consumer law, surcharges on debit card transactions may violate the federal Dodd-Frank Wall Street Reform and Consumer Protection Act and are subject to enforcement actions if improperly disclosed or applied. Furthermore, according to Visa and Mastercard's merchant agreements, surcharges on debit cards--even when processed as "credit"--are not permitted under their terms, which are binding on merchants who accept those forms of payment. This hidden surcharge was neither disclosed clearly nor agreed to in an informed manner and represents a deceptive billing practice. I am requesting that this charge be refunded and that the business be held accountable for engaging in potentially unlawful and deceptive consumer practices. read more

Total dicks. Saw me in line for a good 15 minutes and kept helping other customers. Only 2 guys over there that are actually helpful and nice. read more

I called to ask about what we needed to bring in for my husband to obtain an ID, the lady who we spoke with was extremely rude to my husband and couldn't understand him then proceeded to ask him if he was a US citizen because of his accent then hung up on him. I called back and someone else answered the phone and he said she got frustrated because she couldn't understand him so I tried explaining to her we were just calling to see what we needed to bring in she continued to be rude and then continued to talk over me and I was like maam can I speak to a manager and she said I am the fucking manager and hung up once again. extremely racist and unprofessional read more

31Jan2024 I have been undecided about this specific purchase, I wanted to make because there's one thing to physically hold something in your hand and then there is the other thing to read reviews on the Internet. I was help by an associate there by the name of Michael, this young man no disrespect, but I feel he's younger than me, so I'll call him young man, but Michael was very instrumental and helpful in answering all of my questions. This was the first time I was able to physically do a comparison of three specific items side-by-side physically right in front of me. 2nd Amendment options. The billboard on I-10 South states they have over 7K items in stock, that might be an understatement. If they don't have it in stock, they can order it, install it, or ship it off for repair. Are you searching for an additional item for your collection, looking for something gentle use with just a slight Blem. Well drop by, they are courteous, friendly, and very professional, I highly recommend them. I am a customer. read more

Ashley is an amazing worker, always kind and professional. Large selection of jewelry and firearms.

Was visiting my brother in BSL. We decided to do some shooting one day and went to this store to purchase ammo. They refused to sell it to me because I live in Illinois. I am a legal concealed carry holder in Illinois, and there is reciprocity in Mississippi. My rights are infringed in Illinois, so this ass decided to extend that to Mississippi. No worries, there were plenty of other stores to spend my money. I'll never walk through the door again, and I visit often. read more

If you're looking for a suppressor dealer, keep looking. Waited 6-7 months Extra on my first one because they forgot to submit the paperwork. Gave them a second chance, purchased a can they had in stock bc i was told they had the muzzle adapter with it. Came in today to pick it up only to be looked at with a puzzled look meaning there was no muzzle adapter and i was lied to so I'd make a purchase. Won't be coming back. The disorganization of this place is astounding read more

My husband is a Vietnam veteran and came in to pick up a gun he had pawned and they wouldn't return his gun because he had trouble filling out the paperwork. read more

Just had an excellent experience at Dad's Super Pawn. Was looking for an electric guitar (my new hobby). Got there and the place was moderately busy. Saw the guitars hanging behind a counter. No one was immediately available to answer any questions, so I took it upon myself to go behind the unmanned counter and proceeded to check out the huge selection. I found a used Fender Starcaster that was within my budget and laid it on the counter top. Took me about 15 seconds to find someone to help me. He appeared to be on a mission, but happily stopped to help. His name was Collin and he said that he normally works in the back, but took a detour to answer my questions about the guitar. All I needed to confirm was that the instrument was in working order, which required the use of a cable and an amplifier. Collin quickly found the amp and in no time I was paying for my new (new to me) Starcaster. Hats off to Dad's for a very positive experience. Will be back for sure. read more

Dad's Super Pawn - Fender Starcaster - Guns & Ammo Near Me - Gulfport, Mississippi

This is a great place to find what you may need. Friendly and courteous staff ready to help any time. We visit every time we go to Gulfport. They have a nice selection of guns as well. read more

Second time here. Employees never acknowledged us to even say wait a minute be right with you. Very rude hire more people. 45 minutes still no help!!! Wont be back and spreading the word read more

I go here for all my firearms and accessory needs. Matt and Scott are very knowledgeable on all their firearms they sell and can keep you updated on new firearms when they come in. They have a wide selection of firearms to choose from. Ranging from pistols, revolvers, lever actions, bolt actions, AR's, pump action & auto shotguns. I would most definitely suggest coming here for all your firearms because they are usually the cheapest on pricing. They also have a very large selection of accessories to go with your firearms. Remember to ask for Matt or Scott for any questions and sells read more

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I'm a military member and we went there to get the secondary ID so we could register a car. The lady was rude and asked my husband and I why we wanted one like she didn't want to give us one. Then she would except my husband's military orders or our rent lease as proof of residency???! How are those not reliable sources? I feel she didn't want to because we were a mixed couple. Gotta love the South! Can't wait to leave! read more

Love this place. Great service and great staff. Big firearms selection and official Henry dealer. I have been going to the Gulfport store on the main drag. Have to check out their other store. read more

Went in to cash a check. The lady didn't even try to help me at all. Just said we can't do it, after I just called before I came in and they assured me They could do it. Just a waste of gas and time. Poor customer service read more

Be very careful when pawning jewelry at the Pascagoula branch of Dad's Superpawn...they took my large and very clear Diamonds and replaced them with smaller ones and gave my ring back damaged. Then when I spoke to the sales clerk about my ring coming out of pawn looking different, she explained it away by saying that it was probably just dirty. Wow read more

Our first visit to DAD'S was absolutely fantastic. We were referred to Dad's by a friend. We were told to ask for Jeannine. She welcomed us with open arms and took care of all of needs and got some great buys. We will definitely return to Dad's and ask for Jeannine. We were having such great luck and running late that she even offered to take us to the airport. What service from beginning to the end. Thank you so much. Can't wait to see you guys again Lisa & Lamar read more

Overpriced on guns. I went in today looking for a DP12 shotgun. They did not have a new one but they had 1 used one for 1199.00. I can get used ones anywhere from 800.00 to 925.00. Basically they are selling used ones for the price of what you can get a new one for read more

So now depending on what someone is wearing you deny them the right to pick up an item that they've already placed on layaway and made payments on? To be more specific, a wu-tang clan t-shirt is considered drug paraphernalia?!?! Well, at least they still offered a refund on the payments already submitted. Crappy customer service and rules that weren't properly displayed. Also, you charge someone a cancellation fee although you refused them service. Why even allow the customer to put a deposit down? read more

Ok, if you are looking to buy a gun ranging from a .22 to the Barrett .50 cal, Dad's is the place and Tim is your guy. If they don't have it, they can get it and the price will be fair. Yeah, you can get it somewhere else for a few dollars cheaper, but the service and guarantee that comes with getting your widow maker there can't compare. I picked up a 5.56 Bushmaster for a great price and they have everything you are looking for to prepare for the coming zombie wars!!! They are super legit and super fast!!! Thanks Tim!!! read more

Had placed a firearm on layaway about two weeks ago and I came back to get the gun today in my Wu Tang clan T-shirt, I get up to the counter the attendant takes my id after I'd told him what I was there for and the guy walks away and comes back thirty seconds later saying " I want to sell you this gun, but you're shirt has drugs on it( it had a pot leaf on it)" he babbled on about the DEA and "Drugs" and guns etc,needles to say they've lost that purchase and any in the future. As a law abiding citizen I don't appreciate being discriminated against for something as simple as clothing. Dads is overpriced as it is, I've shopped at high caliber pawn in Long Beach and it was a night and day difference. Save your money and go elsewhere. read more

If you need a gun, come to this place,,,, unless you're from California (me) or Illinois in which they cannot sell you a firearm, booo. This place is all about the guns, sure they have other junk. read more

Dad's Super Pawn - Guns & Ammo Near Me - Gulfport, Mississippi

Best Pawn shop I've ever been to. Guess that's why it was so crowded. Purchased a nice Penn fishing reel. Sorry I didn't take note of the name of the gent that helped me but he was friendly and helpful. Gave me a discount, saved $30 off store price. It was indeed "as good as it gets" read more

Talk about guns from wall to wall!!! It's so exciting coming in here! Wish I had money to blow every time. Purchased a Leupold 3x9x40 for my 336W. And these folks are a great help. Bore sighted it for me and everything. Very helpful, knowledgable and great customer service. Lifetime warranty on all guns! Or is it new guns. Either way I purchased two there. With zero problems. read more

Everyone is wearing masks and they are taking great precautions for COVID-19. Staff was very helpful!!

Excellent dealer, knowledgeable staff. If you are seeking to buy a suppressor they are the place to go. The process has been significantly streamlined. read more

Called the Pawn Shop and asked if they had .22lr ammo in stock. A young women then answered the and so i asked her. She politely asked me to wait a moment while she checked. 10 mins later still on hold, so i hang up and call right back. This time a man answers the phone and i ask him he said yes. Once I got to the pawn shop i go inside and they where packed. I waited in line for the ammo then the man hands the ammo to a women and i walk over to the register. Women asked me if i had $0.36 (exact change). I said no, hand her the money she opens the register and walks off for a moment. after about a min or so im standing there slightly confused waiting for my change. The women hands me the change and walks off. I was slightly puzzled since she handed me $3 and ask her how much the ammo was she shows me on the receipt and walks off. I tell her this isnt right. Told her I gave her a $20. She stands their for a moment and brings over a manager. The man asked me if i gave her a $10. I told them no, i gave her a $20 (which i did i went to my banks ATM right before I got there and pulled out $100, they only give $20's). I tell the manager that i welcome them to pull the camera and check. The manager says give it to him. I thank them. The women then says "its only $10, we will just take the loss". I then welcome them to check the cameras again. The women says its no big deal so i offer to give them my cellphone number so they can call me if the drawer was short. She refuses. It was my first time I went to the store and I can say it will be the last time. The event put me in a bad mood for the rest of the evening. I know for a fact I gave her a $20 since all i had was $100 all in $20's. It was the fact the women so blatantly accused me of theft that offended me. It cost me more in gas to go down there then she claims i stole from them. She was extremely rude and iv never felt so disrespected in a business ever. It's my birthday today and even 7 hours later im still angery about this and plan to call them in the morning to see if that draw was really "$10 short". read more

Let me preface this review with the fact that I have been a gun owner and outdoorsman since I was a teen ager, cut lawns when I was 12yrs old to buy a Browning Light 12 w/gold trigger for $95.00 from Pat O'Neal's Buy & Sell in Biloxi Ms. (almost 50 yrs ago). When I go into any outdoor store Academy, Cook's, Dad's, Walmart etc. I know exactly what I'm going in there to get. I have bought from Dad's off and on for over 20yrs basically because of there selection because I can assure you it's not because of their customer service. I went in there today to buy 1 box of 45/70 Govt ammunition and I stood there 22 minutes without so much as 1 person saying "have you been helped" or "can I help you with something" I walked out after 2 people who came in after me were helped before me. this is more the norm than it is the exception. I'm 6'4" 280lbs it's not like I can play hide-n-seek with a straw. The associates' at Dad's have refined the art of looking through their customers and come off as having the mentality that you need them a lot worse than they need you. It's like if your not buying a gun please step aside. I know their customer appreciation day was yesterday and maybe that's why they were all puckered up today because yesterday they had to pretend they cared. WGG read more

I bought a pair of new Ruger 45 Colt Long Viquero bi-centennial pistols. Collector kind of stuff. I'm going back today to buy one of my sons a gun safe. They deliver and have an electric two wheel dolly that climbs steps. Dad's is competitive on thier prices, have a good inventory and plenty of counter help. They are also a class 3 dealer. They told me yesterday that they are going to do a triple expansion. Separate the guns, add more guns and separate the pawn and if that wasn't great enough they are going to build a shooting range on property. Possibly even a gunsmith. With all the gun stores closing from over regulation this is all great news for legal collectors and enthusiasts. I guess I'm fortunate that I have never had to pawn a thing in my life but some of these reviews are because someone wanted more than they're pawn was worth or they didn't know gun laws so they gave a bad review. That ain't right! * Condolences to Manager Daryl's friends and family. read more

WOW! What a great experience. I was greeted and taken care of personally by a staff member the whole time I was in the store. The staff all seemed both friendly and knowledgeable about the items in their store and freely gave requested information. I asked a lot of questions and they answered each and every one. I will definitely be going back to do more business with this store. read more

Super fun place to come and people watch. Also great place to purchase guns. I have dealt with a different person behind the gun counter each time, and they have all been nice, knowledge-able, and cool about me holding and checking out a bunch of different firearms. Check em out! read more

I have purchased guns at this location in the past. I frequently visit this store but will no longer. I went to this location on Tax Free holiday to purchase a gun because you can never get waited on at regular times. I got there hour early, waited in line. The owner was greeting everyone at front door. I was waited on by young man, picked out what I wanted. He went to the back to get my gun but after 32 minutes he had not returned. The gentlemen at the front door asked could he help and I told him that I had been waiting for half an hour and he proceeded to tell me that I did not understand all that was involved. Now maybe I don't but first of all I have been a business owner for many years and never told a customer anything of the likes. I proceeded to tell him that I did not like coming into this location because each time No one would wait on me. He again proceeded to explain to me that I did not understand. So, I waited an additional 10 more minutes and finally the sale person returned. I completed all paperwork and was approved. I told the sales person to hold on just one second. I walked over to the front door and ask the manager which had approached me a few minutes earlier, "are the hats free?" His response was, "yes, to good customers". I walked out but first told him what he could do with his hats................. Never buy a gun from Dads Superpawn. Worst customer service I have ever witnessed. read more

I just watched the staff and managers behave in a disgracefully racist manner. A black woman came to their shop to western union some money. The clerk asked her why she was sending an "odd amount." The customer was a little thrown off that they were asking her why she was sending the money but she was polite and said it was for a bill. The clerk then told her they were refusing to serve her because they didn't feel comfortable with the amount she was sending. The customer was polite but persistent in asking why they wouldn't serve her. She said she frequently uses their services to send and receive. She said she felt it was discrimination. As a bystander, I agree. There is no reason to refuse to send a certain amount of money just because it isn't a round number. The staff was very rude to this woman. They then asked me if I needed any help, and I said I thought they should help the customer. The customer then started a conversation with me, and as we were talking the person who I believe was the manager came behind the counter and aggressively told the woman to leave and threatened to call the police on her, a person who was only trying to patronize their business. Absolutely horrendous behavior. Completely racist. The customer was never in the slightest disrespectful or behaving in any way inappropriately. Come on y'all. read more

I had met the owner of Dad's Super Pawn at the Title office in town and he was a super nice guy and asked us to come into his store. We have visited the store (and bought several items) on several occasions since meeting him and have had great service until today. I brought in a ring to be sized about a week ago that I received for a wedding gift. The lady in the jewelry section was really nice when I brought it in and when I came back in today to pick it up she was very cordial. The ring was silver in color when I brought it in and when I looked at it half the band was gold. She immediately apologized and said she had to get a Manager. After talking to Mickey for what seemed like a long time as I stood there watching them he came over and asked how he could help me. I explained that the ring was gold now and that I brought it in silver and that my very special ring had been ruined. He proceeded to tell me that it was probably just silver plated and that it turned to gold during the sizing process. I guess I looked like I couldn't afford a "real" ring as I was dressed in my paint pants. (We flip homes in the area for a living and we do a lot of the work ourselves) I told him that this discoloration was unacceptable whether it was real or silver plated. He then whipped out a loop to examine the ring to prove it wasn't real. He then said "The ring was silver plated and I hope you didn't pay much for it." That made me angry as this was a very special gift to me when I got married in December. The conversation went down hill from there and I began to cry. I called my husband and asked him to come by. At this point another gentleman came over and very reasonably spoke to me in a respectful way and said he will make it right and asked Mickey to step away. Mickey refused to leave and continued to make me feel as if I was a nobody with a ring that was worth nothing. He talked down to me and that did not sit well with me. Not once did he say he would make it right. My husband showed up and went in while I cried in my car. He came back out and said that the lady said they would make it right. I decided to go back in to get the name of Mickey as he never introduced himself. I really would like to tell the owner that Mickey is not good for his store. For 8 years my job was to work with owners of hotels and their employees on methods to show good customer service to their customers. I told Mickey that he sure could have used my course because his customer service is awful. Will I shop here again? Maybe but only because I met the owner and know that the way I was treated today is not what this pawn shop is all about. Everyone else has treated me with great respect. read more

This place has a huge selection of firearms. Prices are average, unless you find a special deal. The employees are nice enough, but they are too busy to assist you. Place is real busy, which is a good thing for them but bad for customers. If you need help, you can definitely find what you are searching for. read more

I was a faithful customer, shopped there every other week, and on day the to guys follow me out the door, and excused me of stealing. Three days later, I met one of the employees of Dads at the gas station, he stated He was sorry they did that to me and he knew I didn't steal anything. He also stated they do that all the time. read more