When this firm was in Greenburgh first as Eyes on U for about 35 years and later when the new…read morecompany bought it out, parking was easy and the staff was cordial. Today I went to the sole location in Tarrytown and found the male employee very gruff and curt with my husband and me. I wanted to replace a broken frame and keep the lenses. Parking was only by meter in front of the store. Traffic on Broadway was horrendous. I was told not to touch anything in the store to try on frames. This abysmal treatment has cost the company two customers. After posting this negative review, I received two phone calls from the optician explaining his paranoia with Covid-19 despite precautions taken in the store. We agreed to meet yesterday at 9:00 a.m. for me to pick up my replacement frame with my lenses. When I tried to pay him for the frame, he told me it was complimentary! What a pleasant surprise.

They are very professional and polite. The eye doctors are very good at giving exams.read more

First time visiting Dr. Gerlan office. Came for a yearly check up and it was very pleasant and…read moregreat. First of all when you come to the building you have to go up the stair case and you will see a bunch of doors. Dr. Gerlan office is on the left Side suite 4. He has a seating area for the patiences. Dr. Gerlan will ask for your insurance card and glasses if you wear any. Then he will bring you into his office and do the eye exam. And after he will prescribe you new glasses and show you which are covered by your insurance. Dr. Gerlan was very professional and polite. Highly recommend coming here. Only downside is the parking situation but there is a parking lot around the corner so it's not so bad.

I have been using Gerlan & Gerlan for years. They are always polite and helpful. They fixed two…read morepairs of broken eyeglasses without fuss. They have my prescription eyeglasses ready within a few days. They gave me good advice on choosing frames. When I needed a new ophthalmologist, they were able to recommend a good one. The only problem--their office is only reachable by steep stairs in a building without an elevator. I am getting older and foresee the day I will not be able to manage this. Also, they are not open Wednesdays or Sundays, but this has not been a problem for me. For those who can handle the stairs and the hours, I highly recommend them.

This place is great PJ who works in the front advising on…read moreframes and filling rx is extremely helpful, isn't afraid to give appropriate direction to customers and is totally value added. My experience with one of the drs has been extremely positive I am a fan

When I called for an appointment I had to wait four months for an appointment for an annual…read morecheck-up. This was the first time this has ever happened in my life. I went elsewhere and will not be returning

We had a wonderful experience here. I think the best thing about this place is that we never felt…read moreas though we were being steered towards a service or a product and everyone who helped us was so very nice and helpful. My husband had an appointment for his eye exam but it snowed overnight and he was not able to get out on time. When he called, they were very understanding and said he can come in whenever he could get there. Since I went to the gym early, I pick up hubbs and my son and we all headed over to Vision World. Despite not having appointments for myself or my son, they still accommodated us and after waiting a short while, we were able to see Dr. Sujoy. She checked all of our eyes and while hubby was getting his exam, my son and I picked out our frames. I got a nice lightweight frame that was pricey but durable and I'm sure I'll be using them for a few years before changing them out which is why I didn't mind the cost, plus, I look all sexy Sally Jessie Rafael in 'em. My son went with a pair of Tom Ford frames that look great on him. Hubby picked out a nice pair of Ray Bans that fit him perfectly. Our transaction was effortless. Once we had our eye exams and picked out our frames, it took another ten minutes and we were done. They called when our frames were ready and picking them up despite not having my receipt was an easy process as well. Most vision places to which I've gone will sell you the frame in the case and here at Vision World, I just love the fact that you're actually getting a new pair. It's so refreshing to feel like you're actually being helped and not being pushed to buy. They were patient with us and explained everything and I'm happy to have found the place where my family and I will get all of our eye care needs from now on.

The older male doc would not let me keep the door open Half…read moreway thru the exam He said you need a specialist Went to a specialist soon after and my eyes were fine Last year when I went they refused to give me my prescription

From the entry, to the eye doctor down to the nitty-gritty of picking out the amazing selection of…read moreglasses, this was an overall pro like experience. This locations is not only modernized with technology, it has a professional team in synchrony with one another ready to engage and provide such an amazing service!! I left knowing my daughter and I were well taken care of. She received her pair of glasses just within a few days. I special ordered a prescribed set of Black Glossy RAY BAN'S with the Skylar feature and I am super excited and can't wait! HIGHLY Recommended!

Friendly and professional staff and great eye exam experience. I had to switch eye doctor for…read moreinsurance purposes and my experience here was perfect. The eye doctor took her time and checked throughly to make sure my eyes weren't damaged and showed me the images. I asked questions about types of treatments I heard about she not only answered but took the time to show me how what I asked about worked with the eyes. I highly recommended this eye doctor .

Dr Toufexis treats you like you are family. I have VSP insurance and the deals they give us are…read moreamazing. My wife and I and my 5 kids have been coming here for over 10 years and I have never had an issue- Only great things to say. I highly recommend Toufexis !!!

Excessive Billing !! - Our Eye Exam has $15 co-pay under VSP insurance which stipulated clearly the…read morecontact lens eye exam leads to a Prescription, but this Provider excessively charged us $45, by adding so called Contact Lens Fitting, which should already included in the Eye Exam, as patient do Eye Exam to get their prescription!! The Prescription is the deliverable patients get to do the Eye Exam and that is what we paid for. We called back and they said that is how they do Eye Exam here. They have to charge us for the fitting, before writing a prescription, whereas it is unnecessary as we did Eye Exams every year and nobody is doing this! Both me and wife have got our content lens for years, and we told the Doctor our current contact lens size etc. Excessive billing is throughout the healthcare system and we are disappointed this provider charges for services not only unnecessary but also they did not perform it. We will write a review also in VSP to remind of people - look for another provider! Plus - we tried to look up the Doctor's name in American Academy of Ophthalmologists, and could not even find the name there! PS: - just saw the horrible responses from the Provider on Jan 23 below! I called them several times as nobody answered so I left VM, and they called back with VM but does not answer specially about the item charged. Now they are calling me as harassing. I just spoke to this owner this morning in the phone! As customer, I had no time or reason to harass anyone but I was trying to figure out why I paid $175 (with VSP insurance) for Eye Exam that should get me the Prescription but then they charge my $90 for getting me the prescription??? This is really excessive Of course reading their message I will call my insurance VSP about this provider. We did eye exam for 20 years and no other Eye Centers behave like this!

I never write reviews, but thought my experience might help somebody…read more.. I had to find myself a doctor for a chalazion that would not heal. Ended up going to Dr. Kornstein. Very professional and gentle. No wait times and he healed my eye. So happy I went to this office. I went a total of 3 visits, the last one being for a general eye exam. He also mentioned while I was with him that he does emergency surgery at Westchester Medical Center. This guy knows his stuff and you will be in good hands.

I had lasek surgery with Dr. Kornstein and I'm so happy I chose him. The surgery itself was quick…read moreand painless but I had some pain the following days. Dr. Kornstein came into the office twice after hours (once at 10pm when the pain was unbearable, and once on Saturday) to switch my contact lenses which helped a lot with the pain. It doesn't get more hospitable and kind than him! If you're thinking about lasik/PRK/lasek in the area I highly recommend him.

This note is long overdue, and I sincerely apologize for not sharing it sooner. I want to express…read moremy deepest gratitude to Dr. Andrea Kaiser, the ophthalmologist at Rose Hill Ophthalmology, whose professionalism and expertise quite literally saved my life over eight years ago. During a routine examination, Dr. Kaiser noticed an anomaly on the retina of my left eye. Recognizing the seriousness of what she observed, she immediately referred me to a specialist in retinal conditions. That referral led me to an advanced specialist who confirmed that the anomaly was, in fact, a melanoma -- a type of cancer. I was then referred to a surgeon in New York City who specializes in treating retinal cancer. The treatment involved a cutting-edge procedure in which a radioactive disc was placed on my eye. Fortunately, because of Dr. Kaiser's timely detection and insistence that I seek further evaluation, the cancer had not metastasized to other parts of my body. Her vigilance and dedication made it possible to treat the condition before it became life-threatening. I am profoundly grateful for Dr. Kaiser's diligence, care, and commitment to her patients.Quite simply, her expertise and quick action saved my life. Thank you, Dr. Kaiser, for your exceptional work and unwavering professionalism.

I'm so happy to have found this place! Dr. Kaiser is so kind and funny; she made getting an eye…read moreexam a breeze. The staff was extremely knowledgeable and helped me understand what my insurance covered. The store has a great selection of glasses at varying price points so there is something for everyone. The best part is Dr. Kaiser's adorable dog, Stella, that she brings to work with her everyday. I will definitely be returning for my yearly eye exams!