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    Overlook Foundation

    1.0 (2 reviews)

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    10 years ago

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    Summit Oaks Hospital

    Summit Oaks Hospital

    (80 reviews)

    I called for a patient information on 5/12/2026, at 2:30 pm…read more I pressed "0" for an operator. The operator was tired, harassed, or is a nasty person. Those who work at the hospital are all very helpful. But this operator was ready to criticize, blame, and not to listen. I have had nothing but good experience at Summit over the years I used it. This operator should be retrained if retrainable.

    The staff is RUDE and dismissive. You go to the nurses station with multiple people just talking…read moreabout what is coming up this weekend etc... Or, they are on their phone completely ignoring patients. Do they think I am standing there for 10 minutes to what? Just eavesdrop? Well I do because I am completely ignored most of the time. Some of the MHA's are incredibly nasty and unhelpful. Not to mention that the website is misleading at best. They do have music/art therapy and sometimes chair yoga. Other than that there are 0 psych processing groups. Sometimes a social worker will come in maybe once a week to do a group. Other than that no AA/NA groups, therapy groups or anything as indicated. All day long you can sleep, play games or color. The food is ok at best. Some items a step up from being inedible. Fish or chicken is your food 90% of the time. It is a locked holding cell without treatment. Unless it is the only place your insurance covers dont bother. I will say it is clean and safe in my opinion. Again, the staff treats you as though they are doing YOU a favor and do not need to treat you with respect as a patient. Trust me, nursing in my unit was the McDonalds of nursing. Yet they were slow and completely bothered to do anything their job REQUIRED. Of course not all the nurses were bad. I am speaking overall.

    Atlantic Health System

    Atlantic Health System

    (3 reviews)

    Firstly, doctors keep leaving. I am on my 4th doctor. My last experience for a preop test was…read moredisgraceful. The doctor wouldn't complete the exam unless she had a PROGRESS REPORT. I have had 12 surgeries in the past 12 years and have never had to provide this. The staff told me to see if I could obtain this while I was at the office. I had it faxed within 15 minutes. The desk staff later stated this information was available online. It would have taken 5 minutes instead of my trying to obtain this at 4:30 p.m. on a Friday. The staff then told me that I had to reschedule a new appointment for the following week since I "missed my appointment" because the doctor went on to other patients. What was she doing while I was obtaining this report, reading a book? I am sure she started seeing patients as soon as she was told that I was trying to obtain the report. She never bothered to speak to me. My surgeon needed the medical clearance test 3 days before my surgery so I was highly stressed. I was lucky enough to have the preop test done at another facility the following day. The doctor never asked for a PROGRESS REPORT and had never asked for one in her career to perform a medical clearance. I am completely through with this facility.

    I would give zero stars if I could. Communication is terrible. Dr Belt is who I was supposed to see…read morebut he refused to take 10 min to see me when I drove an hour for an appointment and arrived 15 min early but couldn't find parking for THIRTY MINUTES. I almost slipped on ice multiple time to find this building that I was given zero instructions to find. I went into three different parking garages and couldn't find a single space. I called the office over and over and over to inform them I am here and can't find parking. Finally at 10:10 someone picked up the phone but was an answering service. They said they would contact the office and get back to me. No one got back to me and when I finally arrived at my appointment it was 10:20 and they could no longer see me. There were a few different people working the front desk and no one was on the phone so there doesn't seem to be a good reason they couldn't answer. Three hours of my life wasted for nothing.

    Summit Springfield Family Practice

    Summit Springfield Family Practice

    (13 reviews)

    My Dr, Dr. Britni Minifra is more than Outstanding! She's extremely smart, caring, and thorough. I…read morehighly recommend Dr. Manifra, she's the best. BUT BUT BUT, Dr. Minifra is on an extended maternity leave, and left her patients care to her assistant, Denise Hernandez A.P.R.N. On December 18th, I made a video appointment with Denise, during this call everything went well; as usual. I was told by Denise as we ended the call, to follow up in 2 weeks. TWO WEEKS LATER...... I go to MyChart to schedule a follow-up with Denise, and I can't schedule an appointment, there are NO PROVIDERS LISTED!! Also, there was no way to send a message!! I call the office next, and I'm transferred to someone who tells me "You've been discharged from this practice!! SHOCKED!! ME?? WHY?? All that was explained to me was that "They are short staffed". Next, I was told that they would provide 1 month of medication while I find another provider. Now, for most people this might be ok, but for me, I'm on Controled Substance meds, and finding another provider is More than Difficult, and I explained them of this; THEY DID NOT CARE!! Being a patient with 3 chronic conditions in need of continuous medications, this type of behavior should be ILLEGAL!! Doctors take an oath, to "DO NO HARM", these Doctors Harmed Me Terribly!! STAY AWAY FROM THIS PRACTICE AT ALL COSTS!!

    This is a complaint about the office staff and who ever the covering physician was today, August…read more13, 2021. At 630 this morning, I realized I had forgotten to pack my thyroid medicine to take with me on vacation to Boston. I called and left a message requesting a prescription be called in for 5 tablets. I gave all of my personal info, and provided the location and phone number of the local CVS, which was in Salem, where we'd be spending the day, as well as my own phone number. I did not receive any call back confirming that the message was received, etc. So I called again, at about 9:35. I was told the prescription had been "called in". Ok, great. We did some sightseeing at I went to the CVS at 11:30 assuming the prescription would be ready or nearly ready. I was told it was never received. Called the Dr office again. I was told that the Dr on duty never looked at it because he was busy with patients. Ok, but I'm a patient also, and I had iniated this request in the early morning, so could they please ask him to do it between patients she said she would ask him to do that. I returned at 1:30... STILL NOTHING. I called the Dr office and was told the same story. We went to lunch. I called the pharmacy at 330. THE PRESCRIPTION WAS A) NOT CALLED IN TO THAT LOCATION, BUT TO ANOTHER ONE IN SALEM; B) THE DR PRESCRIBED *A*FULL*30 DAY* SUPPLY* which I did not ask for, and the prescription coverage denied it because I'm not due for a FULL refill until October. NO KIDDING. BUT I ONLY ASKED FOR F I V E TABLETS. I called the Dr office A G A I N, told them what they did which was WRONG, and they proceeded to pit me.in hold then hand me off to someone who expected me to start from the beginning to explain it to her. NO THANKS. I called the CVS back, worked with the pharmacy to only fill it for 5 tablets, for which I had to pay out of pocket since the INEPT DR OFFICE called in the WRONG QUANTITY so the pharmacy could not run it through my prescription coverage for less than 30 day supply. I. AM. LIVID. I've NEVER dealt with such ineptitude in my life.

    Barnabas Health Retail Pharmacy at Saint Barnabas Medical Center - Saint Barnabas Medical Center

    Barnabas Health Retail Pharmacy at Saint Barnabas Medical Center

    (121 reviews)

    If you want to be another fatal statistic, play roulette with your life or loved ones life, during…read morea serious life threatening emergency, than RWJ ST Barnabas Livingston ER, is the place to be. I would not recommend the Emergency room at St Barnabas to the most vile individual. The Emergency Room at RWJ St Barnabas Hospital Livingston is a place I would not recommend any breathing soul to visit. PLEASE DO YOUR LOVED ONES A FAVOR, GO ELSEWHERE (Morristown Memorial, St Claire's, Holyname, Englewood) Our experience felt like something straight off tv! Pediatric Nurse Erin R (a disgrace) and Grace R (horrible) Nurses in pediatrics HORRIBLE! These nurses are a disgrace to RWJ St Barnabas. The Pediatric Emergency Room is beyond horrible. My child could not walk, or stand. I asked the nurse at the entrance if she could bring a stretcher to help, get my child into the ER., my child was weak, in enormous pain. The nurse huffed at me like I was asking for millions of dollars. My child was admitted, needed 2 transfusions, and needed intensive care. The lack of compassion, care, no concern, desensitized, inappropriate behavior of the ER nursing staff, lack of communication amongst doctor's, nurses, and patients is life threatening. I will say the Pediatric floor has improved, and I appreciate all of the nurses that has cared for my child for the past 4 years. Unfortunately due to a few bad apples in the ER, we will never return to this place, regardless of the circumstances. This hospital is a train wreck looking for a time, and place. It won't be with my family or friends! Yes sharing your review on social media will encourage others to think twice. Hopefully positive changes for the better will happen, that hold a few bad surgeons, and nurses accountable. The Joint Commission, medical board, nursing license board, consumer affairs, as well as going after these negligent surgeons at St Barnabas ability to write medication for pain, narcotics will get immediate attention, adding loss of accreditation, possibly being kicked to a Tier 2 hospital which will hurt the hospital financially. Only after RWJ St Barnabas is held fully accountable on every level that affects there finances will they understand the depth of pain, and disappointment, that they have caused patients, families, and the community!

    Hospitals are hard to review. YMMV - your mileage may vary. I've come here to accompany clients or…read moreotherwise to the emergency room visits more times than I care to count. Each time though while there have been hiccups, overall each visit has been pretty good things considered. Average wait time is about 25-30 minutes and most of the time the staff have been patient and helpful with my clients. The ER is very big and accomodating for people which probably helps with the fairly reasonable wait times. The check in is pretty efficient although they should have a better system than shouting the persons name and have them schlep over to the desk. The parking is fair and they validate which is nice as having been to other hospitals it is not like that and despite paying is a royal pain in the rear. Hospitals in general aren't ideal places for visiting but here by way of the ER, you could do a lot worse.

    Cooperman Barnabas Medical Center - Cooperman Barnabas Medical Center_Yelp_Sanju-23

    Cooperman Barnabas Medical Center

    (48 reviews)

    Our baby was delivered at this hospital recently, and it was a great experience…read more I won't say it was a smooth one, but the staff and resident doctors are there to help you to the best of their capabilities. Even though we had our designated OB Doctors assigned for delivery, resident doctors are equally helpful and skilled (especially Dr Gabriela Portilla-Maldonado). My wife was admitted and discharged in 67 hours. It was planned induced labor, and we were asked to get admitted around 830 PM EST, but even they made us wait for 90 minutes (the room was getting cleaned) Labor was induced around 1 AM by Dr Gabriela Portilla-Maldonado, and it was a painful but, I guess, memorable experience for both of us We were helped by many nurses through delivery, then Postpartum room, and except a couple of them ( I guess they are still learning), everyone was so good, especially Jean during delivery. Post delivery, it was Shruti, and Ava, Rebecca, and Jeany during Postpartum. I have nominated them through their Daisy program. postpartum time: Room was big, facility was top notch, some lady also came to take our feedback regarding cleaners, and food. Food: Their inhouse cafeteria is good too. though husband was not covered and they need to pay seperatley, but wife had no issue in their food. You can order through their Menu, The only issue was that they close by 730 PM. Some not so good experience was also there- some newbies nurses were not skilled enough to channel the injection for IV fluids and if they cant get success in first attempt, they should have been called their experienced one to take the charge. so there we had bad experience. but overall, facilities, doctors, security, process- everything was top notch. Also, it was expensive. My wife was admitted here once in emergency (pregnancy phase), it was just for 3-4 hours, and we got a bill for $7316, and even after insurance, we had to pay $2263. Parking: It's $7/day. Once paid, it's good for the whole day

    REVIEW OF ER ONLY:…read more Going to the Emergency Room is scary. Earlier this month, I had to go to the ER for sudden and increasing pain. Fortunately, I received quality acute care and was taken care of well during my visit. It had been almost ten years since I've walked foot in this hospital, formerly Saint Barnabas, now branded Cooperman Barnabas Medical Center. I got to see the new wing/facilities when I was wheeled around to get an ultrasound. It's all new and impressive looking. I was joking with my transport professional about how I remembered that there used to be a McDonalds at the hospital. The intake process was smooth. It's a stressful situation, but they were great at the intake counter and security was friendly also. Every time a medical professional interacted with me, they gave their name and were clear with what was about to happen. I felt safe and heard as a patient.

    Overlook Foundation - hospitals - Updated May 2026

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