The elevators are constantly broken or having problems. One of them feels seriously concerning to…read moreride because of how rough and unreliable it is. In a building with this many residents, elevators constantly being down or acting like they are barely working should not be normal.

Do you guys have a working email address?? The only email I have says the inbox is full. Your…read moremovers lost a mirror & claim security cameras show the mirror on the elevator, ok then where did it go after that? The fact there is no way to contact anyone at this property is ridiculous. I've left messages as well, no call back. She asked several times to move in early because her previous lease ended and she had a 2 week gap in housing. University House told her there was a waitlist, ultimately she was not allowed to move-in until August 14th. Yet apparently, her rent was due August 1st , so she arrived on her actual move-in date already owing a $40 late fee that she had to pay before receiving her keys. How do you charge someone a late fee on an apartment you haven't even allowed them to move into yet? If University House is going to require rent before a resident is permitted to take possession, that needs to be made exceptionally clear. Finding out you're already "late" before you've even moved in is ridiculous. Especially considering these are college students! More concerning was what happened when my daughter questioned the fee. She spoke with Deja, who told her she wasn't going to keep explaining the same thing. My daughter asked to speak with a manager. Deja told her that SHE was the manager and that there was no one above her to speak with. At move-in, my daughter learned that Deja is actually the assistant manager and "Mitchell" is the property manager. So why was she told there was no one above Deja when that was not true? And where is the accountability for that? This is student housing. Parents are trusting this office with young adults who may need management's help with issues far more serious than a $40 fee. If a resident ask to escalate a concern, they should not be misled about who is in charge. Nor should they be intimidated & undermined. After reading the other reviews, I see that complaints about management, communication and unanswered phones are not new. That makes this experience even more concerning because what are y'all doing about it? Do you even care? I want the $40 late fee refunded, but more importantly, I would like management to address why my daughter was given false information when she specifically asked to speak with someone above the person handling her complaint. I'll be sending an email as well.

Not someplace I would ever want to live again. This is gonna…read morebe long, but it is all very useful information. My time at The District was great! For all of maybe a week or two. I can't tell you how many packages they lost that were being delivered to either my roommate or me. Management is probably the least helpful thing on this planet. My apartment was broken into October from my apartment (yes you read that right) and what did The District do about it? Oh, they did absolutely nothing. I asked to be moved to a different floor, for them to install cameras on the backsides of the complex and they did none of those. The gym and pool is about all they got going for them. The rooms are kind of small, the dishwasher had mold in it all year, the mattresses that are "Tempurpedic" really aren't that comfortable, and the air filters could hardly stay clean I ended up needing to buy my own so I didn't have to call maintenance every other week. The only decent thing about this place is the maintenance staff. All of them are great guys and so kind when they enter to do work. We got to know our maintenance staff really well considering they were in our apartment every other week fixing something that broke. My favorite thing that broke was the barstool. When someone was sitting on it, the whole thing just fell apart. She fell backward and hit her head on the ground pretty hard. How fun!!! The lifeguards at the pool are okay, however, the rules surrounding the pool are quite ridiculous. I have a dog, who is an emotional support animal and a therapy dog (a trained service animal) and has a collar, an ID, a certificate, and a vest, all to prove she is in fact an emotional support animal. She loves to lay out in the sun, just as most people and animals do, and so I thought "hey she's legal to be wherever I am without question, let's go to the pool so everyone can get some vitamin D" well I thought wrong. I was harassed by both the lifeguards and whoever was working at the front desk, that she was not to be in the pool area. I had all the documents needed to prove that she is a service dog and ESA, none of it mattered. They told me she was not to be on the pool deck, but let me tell you how many times I saw a dog on the pool deck.... literally every other day. There was always a dog out there, they were small dogs, but they were out there. And my golden retriever was not even allowed to be out there with documentation. They want to take as much money from you as possible. They make rules on EVERYTHING and attach fines and lease violations to them so they can take your money and provide poor service. Even though half the time they do nothing about it, for example, the district smells like marijuana 99% of the time. The parents wouldn't know during move-in day or week because all you smell is the cleaning products they used prior to you moving in! Lastly, because I don't want to have to think about this apartment complex anymore, my charge dispute following the end of my lease term. So apparently, in March, maintenance came in to do a quarterly check. They also apparently switched out our blinds because they were "broken", yet neither my roommate nor I saw any damage to the blinds. They changed the blinds to newer safer ones, cool! Then neglected to tell us that those blinds would cost us $20.36 EACH, not cool! This all happened in March, but the first I ever heard of it was at the very end of my lease when I was moving out. My father looked into the charge and saw it was from March, for replacing blinds. I got very confused and asked management about the issue. They told me that maintenance said the blinds were broken and needed to be replaced. Great no more information than I already had! They continued to restate this every time i got an email back, honey I already know they were replaced because they were broken. So being the smart woman I am, I asked for either proof of damaged blinds or a maintenance request that states someone asked for this work to be done. I got neither of those and instead got a "there is a 30-day charge dispute period." Um, how can I dispute something that I was never made aware of until three months later? That's right, you can't. Someone, please explain to me how that can possibly be a thing. If you are a parent reading this, love your child and have them live elsewhere. If you are a college student, love yourself and your friends and direct them somewhere else. If you are a young adult, this place isn't for you, trust me on this one. If you or your child are currently living here, keep a copy of your lease on your fridge or somewhere. They try to sneak a lot past you because they think everyone is a dumb college kid who doesn't actually read the lease. Know that thing like the back of your hand and fight back on whatever you can! They should not be able to get away with everything they are doing! Thanks for reading :)

This place is awful! Nothing is every clean or functional. The pool has been under renovation since…read morethe beginning of the year and the sauna has not worked the entire time I have lived there. The parking garage door was broken for over a month. I had to put 3 requests in for them to fix my dryer which took them months to repair. The AC was broken in SO MANY units when I first got there and it broke several times in my apartment as well. The elevators are constantly breaking and for an apartment with barely any elevators that is a huge problem. The balconies have been completely taken over by pigeons. Everything is FILTHY and never cleaned so the hallways smell terrible. They will also try to charge for electricity for the month of July before the month is there. This is based on what they calculated as an average price for electricity over the year, which is insane because my roommates and I are all moved out. Management is lazy and rude, and never try to help and will try to act like you are being obnoxious for wanting things you pay for to be working such as wifi, AC, elevators, pools, parking garages, etc.

I don't usually leave reviews, but my experience at 922 Place has been extremely disappointing…read more The biggest issues were ongoing maintenance and cleanliness problems. There were fruit flies in the hallway, which seemed tied to the trash chute not being properly maintained. The building also often had strange odors that made common areas unpleasant. Maintenance response times were frustratingly slow. Several issues took far longer to fix than they reasonably should have, and communication wasn't great when things were reported. Hot water was also inconsistent, sometimes going out for a week or two each month, which made living here really inconvenient. The gym is very underwhelming and not well maintained. On top of that, I was moved here after being kicked out of GLV for a semester due to ASU housing placement, which made the experience even more frustrating. Overall, this place did not meet basic expectations for student housing in terms of upkeep, comfort, or responsiveness.

Lived here last semester. Staff is rude and incompetent. They hired towing trucks to tow cars even…read moreif they're residents. I never got my physical parking pass but had a spot I paid. Almost got towed and when I asked the front office, no one knew what was going on. Had an issue with the bathroom situation with roommates and manager Cynthia did not even try to resolve anything. RAs on the floor are as close to useless as it gets. Avoid this place!!

I can't say enough about the quality, responsiveness and overall customer service we've…read moreexperienced! Highly recommend!

I purchased 2 new large OLED televisions, mounts, and a sound system I needed installed and old…read morelegacy equipment carried away ,and selected Audio Envision to do the work. They responded immediately to my quote request and asked a lot of questions on the type of build I needed. They sent a detailed quote which seemed fair. They sent out 2 really good technicians in Jeff and Jeff & Horacio who were very detail oriented and spent time measuring and making sure everything was lined up and configured properlyl. They even brought along a vacuum cleaner to suck out the dust created when they were cutting into the drywall. Definitely a good experience overall and I'd use them again for any media room buildout needs.

You're On Your Own Here -- No Help from Management, No Accountability:…read more Living here has shown us that if you run into any serious issues like disruptive neighbors you're completely on your own. Management hides behind policy, gaslights your concerns, and ultimately does nothing. We reported constant, heavy stomping from the unit above us, happening all day long across different rooms. We provided video proof, audio recordings, and even a recorded conversation where the neighbors themselves admitted to stomping and showed no intention of changing. The response? Management repeatedly gaslit us by saying the noise was likely "a washer or dryer" -- and then instructed us to stop attempting to resolve this with the neighbors. They say they "take every report seriously," yet they continue to dismiss everything we send and stall behind vague internal processes. It's just lip service. Bottom line: if you get unlucky here, management won't protect your right to quiet enjoyment even though it is in the lease. You'll document and follow every step -- and still be ignored.

Overall negative experience with staff and management. Not at all customer focused. Very mercenary…read more Cleaning and maintenance staff are great.

this was my first college apartment freshman year and it was terrible. The staff in front desk…read more People were awesome and always helping me when needed. However, maintenance never came. My sink was backed up for the entirety of my eight month lease. I didn't look at other options, I just moved into this place right away basically they're redone motels very eerie vibe not for college kids definitely an older crowd scary walking at night apartment itself was a shit hole looked like a trap house had a little flies coming from the sewer drain so gross. My neighbor stole my Amazon package pool is disgusting. It is a hassle trying to get mail and Amazon packages because the Amazon delivery people never want to come through the gate so you never get your package on time I still have like five missing packages never made friends with any neighbors cause everyone keeps to themselves and honestly is pretty rude. I had an incident happen when I knew the cops and I was screaming and not a single person came to check up on me therefore, if something terrible happens, you're all alone again really creepy and eerie vibe at night. There's people walking in the back and one night a homeless man watched me sleep because the apartments are outside so I had to get a camera and my door lock was broken as well. Don't recommend staying here. People are great though the workers.

They literally stole my pink couch from my patio today and didn't offer any reimbursement, notice,…read morenothing. They literally stole from me and did not care. They said that a past tenant from a building that I DON'T live in CLAIMED it was their couch so they walked over to MY building and took MY couch. I'm contemplating making a police report. When I called and asked Kathy, she laughed and didn't have any good answers notes did she call me back. I was followed up with a weak email that I will be posting. I'll update this review based on what happens but please beware. The office staff is not upfront nor kind like they portray.

People often only leave negative reviews when they have a bad experience, which is partly the…read morereason why most apartments have such low ratings. However, I can confidently say that this place definitely shines above the rest. It definitely smells better than most other apartments, the staff is super friendly and helpful, and they actually have maintenance crews working almost every morning to keep everything nice and clean. Overall, it was an amazing experience! Especially for the price, this was by far the favorite place I have stayed.

Terrible front office. Very rude and inflexible. We were late by 15 min and they refused to tour…read more We are so glad that this initial behavior is clear message. Don't recommend this place there are so many other better places.

I'm a pool contractor who was hired by vista del sol to remodel two pools and decking. They…read moredemonstrated patience, organization, and professionalism with us during construction which lasted about two months. They cooperated with our requests to communicate with homeowners about various safety and scheduling related items. Greg Owner of Aquatic Pool Renovations.

The perks of Vista include its proximity to the ASU campus, and that's about it. The dorms are very…read moreexpensive, not including the $800 for a parking pass should you need one. When you move in you will find furniture and appliances that have clearly not been cleaned, inspected, or otherwise maintained since whenever they were purchased during the initial construction of the dorms. If you're willing to pay this much, you should find an apartment or a house 2 miles down the road that's 20 years newer and whose owner cleans it before you move in. If you get lucky with a nice dorm, you will probably have a great experience at Vista. But be warned, if anything breaks, maintenance will be insultingly slow to contact you or remedy any issues. My dorm's washing machine was broken for 3 months and was only repaired after several phone calls, emails, and submissions of the maintenance request form found in the community center. Unfortunately, this is not the only review you will read on here with a 3 month washing machine repair lead time... Ultimately, Vista becomes a worse option year by year as the materials and appliances in the dorms slowly fall into disrepair and the admins entirely neglect to complete any maintenance before move-in or during the school year. Sadly, the age and state of the dorms do not justify the price you will be charged to live here.

I lived there 3 years. I had a pretty good experience my first year, then new management came in…read moreand it wasn't so good. My roommate and I had a 3 bedroom but for the first year and a half there was no 3rd roommate. We were given a smaller fridge by the first owners cuz when we moved in ours was broken. They promised that they would get us a bigger one and if we didn't get it right away then for sure it would be supplied by the time we got another roommate. We get a new roommate and we ask for the bigger fridge- they promptly tell us no and tell the new roommate that we are lying and they never promised that. I have email proof but they ignored it. And we decided not worth a fight. Then we get to the fact of me moving out. I moved out early cuz I had a two day drive. I asked them how to submit keys when I'm leaving at 5am and they don't open until 10. There isn't a drop box for us there isn't anyone there to call. So what do I do? They tell me to leave it with my roommate. I leave on Thursday before move out she turns them in Saturday before move out. I get a statement about my deposit refund and they deducted money for keys, utilities, and pet rent. 1) why the keys if they were turned in? 2) how did they get my address in a state I didn't give them? 3) why am I paying these rental charges when I paid the months rent before I left? I cal to ask and am quickly met with annoyance and rudeness from management. Mind you- I hate confrontation and was very sweet and kind simply saying I wanted to understand the charges. When I say my roommate turned in the keys, they say no, they never received them. I'm like okay then where did they go? And then when I ask how did they get the address when I didn't give it to them, they said they'd call me back. They call back to say they found the packet and I was charged for keys cuz the keys were turned in late. I was like ummmm probably not cuz my roommate turned them in Saturday BEFORE move out like I checked with her. But whatever. So then I say ok what about the rental charges, they say oh everyone has that but you're not charged for it. It's a misprint, your charged for just the keys. I ask to clarify that I'm being charged nearly $100 for just keys not rental also cuz the statement says keys cost $12 and the manager YELLS at me and says that $100 is how much keys cost. Woah. Ok I never raised my voice. All I asked for was clarification. Way to be professional. He then hung up after I said oh ok just clarifying. I didn't even get to finish saying thank you (cuz I'm polite) before he slammed the phone down. Needless to say, you will have a mediocre experience while living there but once you leave they don't treat you well and are rude and disrespectful. I wouldn't wish this life on anyone. Also the question about the address is still up in the air- guess they also have ways of tracking you when you leave. Stay safe and far away from this place.

It's one of the second dirtiest apartments around here. I would not recommend. The staff is not…read morefriendly, the lights are half going out like a ghost living apartment. The place itself give some haunted vibe and it looks like college kids live here to party

Great place! Friendly polite staff (Chad, Jessica and Danielle)! Good up keep and the location…read moreisn't bad , just a few miles from ASU, Tempe marketplace and the 101 freeway.

San Marbeya... we got in at a great price and we saw a reasonable increase in rent each year we…read morerenewed. The apartment complex is BEAUTIFUL but the residents are messy. If you take a walk around the complex, you'll be met with piles of dog poop and bags of trash. At one point during my lease, my neighbors left an entire raw chicken breast rotting on their doorstep for over a week. It got so bad that I called the office and they said there was nothing they could do about it. The neighbors kept putting out multiple trash bags at a time that would leak all over the side walk (against valet trash policies). At one point, their trash was so smelly that it could be smelled FROM THE PARKING LOT. Unfortunately my direct neighbor wasn't the only person who left giant piles of smelling trash. Now if you walk around the apartment complex you'll see people sitting on their balcony ledges with their bongs, huge apartment parties (even during covid), and kids running around unattended in the middle of the night.