Patient, helpful, pleasant customer service staff available after sort wait . have used this…read morefacility many times with same experience

In love with my menus! They did an amazing job in the quality. I highly recommend Kate and her…read moreprofessional team!

Employees not helpful at all. I had a prepackaged prelabeled box that "had a lid", even though it…read morehad 5 wraps of packing tape around it and there was no way the lid would "pop off". No offer to sell me a box. No offer to repack it. Just stood there and looked at me. So much for a shipping center...

Was there June 8, 2026 very courteous, helpful. Never a…read moreproblem when using this store. Would recommend

I came in needing to get balloons made, last minute. Michael went above and beyond to assist, even…read morethough they were extremely short staffed and busy. He was attentive, offered solutions to any issues that came up with the order and made it look great. He clearly cares about customer service and about the quality of his work. Thanks for this great experience; very refreshing and needed after a long day of work.

Wow. This Staples location has really gone downhill. I see my 2023 review I gave them 5 stars. No…read morewhere close to it on my recent visit. The store is low on inventory, messy, and lacks customer service. One employee was putting together an office chair near the checkout so customers had to walk around him. Checkout was slow and I felt like she was rude.

Friendly manager. Quick drop off and was in and out. Parking lot is shared with others in the…read morestrip mall.

Best kept secret in Willowbrook! Friendly, Clean,…read moreAccommodating and FAST! Can't say how convenient! Skip the Amazon line at Whole Foods! Or just drop your UPS returns!

Package was sitting in California for days. Finally gets to CACH on Dec 23 where the tracking…read moreinformation said it would be delivered on the 23rd. Being a former employee. I knew there was no way that was happening as this facility has no package cars. This was a Christmas Gift and here it is Christmas day and it's literally 7 miles from my house unless they accidently loaded it into the wrong truck.

My package was delayed in Las Vegas. Missed a truck leaving at 10:00 PM even though the package was…read morethere 6 hrs earlier. Arrived in Hodgking IL 3 days later at 6:51AM and (apparently) just got on a truck (9 hrs later), and it will not be delivered in the next 4 days. Called UPS and connected to a representative in SC who could not give me an update from Hodgking until the next. I suggested to call, but it seems that it takes a day to find the phone number for a UPS site from another UPS site (really?). In the era of AI, UPS doesn't even know how to use the telephone or how to google a number. With almost all 1 star across all reviews, UPS should ask the question of whether they should do something about this hub or their company as a whole.

I just wanted to say what a wonderful experience I had at this place. I was rushing to get an order…read morein and even though I missed the 6 PM deadline. Sarah the manager was able to get it in right before the delivery guy left. She was super helpful, polite, and friendly and made a really good impression on me. I highly recommend.

Unlike those who posted negative reviews, my experience with this location was nothing but…read morepositive. Quick, efficient service by friendly conversational (racially diverse BTW) staff.

Updated review: while Eric and team packed carefully in Chicago, the items were placed haphazardly…read morein the container, with cardboard boxes beneath plastic bins. A number of items were damaged, and a lamp destroyed. Thankfully Minimoves processed our claim swiftly and without challenges (we were reasonable, got estimates, set value based on comparable items). So in the end, it all worked out. Just wish they'd been more careful when they put things into the container.

Sherice, Doug, Frances, Georgia, Michelle, Jake, Pete and everyone else who works at the Illnois…read moreoffice all are very nice people and are a pleasure to work with. They provide excellent customer service.

Not a vary honest business waste of time equipment is old and had a exhaust leak and was getting in…read morethe cab and they wouldn't do anything about it so I pointed the truck back to there yard and quit not worth my life. On top of all of this they tried to charge me for the flight, hotel, Uber rides and would pay me for the sort miles I did do for them. Don't walk away from this company run I do not recommend this company at all

From the owner: Here at Paragon Freight, we understand the pressures that come with the need for dependable and…read moresecure expedited freight shipping. That's why we offer freight solutions with the versatility you need to maximize speed and cost efficiency. We're ready to manage all your time critical freight!

Really great service and will definitely come back I was in and out in a jiffy thank you so much…read moreYvonne manning

My favorite place for all my shipping needs. Wonderful service. Nice people. Notary too.read more