Very middle of the road hotel for Kawaii, works in a pinch for the budget. Of note: pools are…read moremediocre at best and cold, hot tub was alright but out of service one afternoon. Nice location next to Lydgate Beach park and an amazing playground area if you have little ones. Tiki Bar is pretty meh food wise, Garden Grill has a good breakfast though. Rooms are pretty spotty. First one we got was very run down but we switched to a slightly more modern one that was better. Specifically need to shout out to their employee Curt - dude is by far the best hotel employee I've ever encountered. He was amazing, helping us with our bags, then helping again to switch rooms, entertaining my 2.5 year old, giving him multiple presents for no reason and allowing him to feed the fish. He was so kind and funny and just the best. Without him, our experience would have been much less memorable.

4/29/26: Weeeellllll, this place ia the motel 6 of Hiltons. This hotel should NOT be classified as…read morea "Hilton" property. We were locked out of our room (cottage 3121) for forty five minutes yesterday, because the battery to the outside door lock died. Then, later that evening, we had to call maintenance again because the inside lock is broken. 4/30/26: we decided the price was not worth this crap hole. When we went to check out and cancel our week reservation, they didn't even try to remedy any situation. We are Diamond Hilton member's and there are pretty much zero perks for us loyal customers. Still had to pay $25 a day for parking! Like....come on. Pro: bed was comfy We ended up booking a airbnb instead. So we'll be paying a little more for our trip, but its worth it. I would seriously avoid this property if you can. But if you are on a budget, it might be okay. Make sure to look at all of the reviews!!!!

It was a pleasant visit. Nice open layout. You can feel the outdoors! Pleasant pool. Nice outdoor…read morebar and restaurant. Staff is nice. Not luxury. However very pleasant. Restaurant was nice. Food was good. Staff was great.

Bathrooms are infested with mold and we saw mice at the Crooked Surf for dinner in addition to the…read morenonstop cranes that drove by the pool all day. The attached photo was finally taken on my fifth sighting of the crane after I could no longer ignore the noise. We had to ask for body soap, shampoo, towels, and robes multiple times throughout our stay. Sheets were changed twice throughout our whole week of visiting. Truly disappointed and will never return. Especially for our honeymoon and first ever Bonvoy experience.

Everything about this hotel was great except for the parking…read more The lot is very small and if you come back after 7pm, you probably won't find a parking spot. The valet is free though. They just encourage you to tip the valet every time. The rooms were spacious and clean. The lanai (balcony) was great also. We stayed on the 2nd floor and my kids would sit and eat outside thanks to the amazing Kauai weather. I like the filtered water dispenser machines throughout the property. We didn't have to buy water because we re-used the water bottles they gave us. There's a restaurant on the property that we did not get to try. The hotel is located on the beach also. Too bad the waves were too rough so we did not go in the water there. There are 2 pools and 1 hot tub. You can also rent free bikes to bike around the property. The front desk person said there's a bike trail we can bike for a few miles. This hotel is only about 10 min from Lihue Airport also.

Overall: 9/10…read more PARKING: The lot is small, but they have complimentary valet, so it's no issue. They even have a free text message program where you just click on the link to retrieve your car, they will get it for you while you are walking to the valet circle. Reduces time and inefficiency, great perk!! HOTEL: It is not a part of a larger hotel chain or corporation. The buildings are old and retrofitted, but honestly I am picky with hotels, and this place is great. It is on the beach, maybe not a good idea to go for a swim on that shoreline, but just being so close to the ocean is wonderful. Each room has a quiet AC unit, and a ceiling fan. They offer Kauai Coffee K-Cups to use in the Keurig in your room. Includes disposable hot cups, little creamer cups, and sugars. All rooms have mini fridges. They have a handful of kitchenette rooms if you needed a sink, bigger fridge, and microwave. All rooms have a lanai, the 1st floors have a lanai that leads directly to the lawn or pool area outside your building. There are 2 pools, 1 hot tub, and fire pit, lawn games, and beach cruiser bikes you can borrow (for free!!) to cruise around by the hotel. There are free filtered water stations around the property. There is even a free photo booth in the corner of the lobby, and it prints out 2 strips of 3 photos, so retro! The Lava Lava Restaurant is on site, and a good option. NEARBY: The hotel is also located next to Coconut Marketplace which includes a large general store (it's the same company as ABC stores) but they also have prepared foods, coffee bar, and smoothie bar. There are also restaurants over there to choose from, and small shops to browse. Just past that shopping center, there is also a Long's Drugs (aka: CVS) if you want to go for a long stroll.

Im not sure why all the bad ratings...its clean yes a lil outdated decor but other then that not…read morebad great views and the price not bad either I'd stay here again

I have a feeling we got the worst room because we only booked one night, which is understandable…read more The staff is great, but our room was truly yucky. It had the smell and grime of having had a long history as a smoking room. We weren't able to manage humidity and temp. There was significant road noise. The grounds are nice, with good parking, and it's in a great location. I'm betting (hoping) the ocean side rooms are in better shape.

This was our first visit to the island of Kauai and wanted to stay in an area on the east side of…read morethe island. After looking at prices and reviews we decided on this location. We arrived early in the day so we're not able to get into our room but the staff held our luggage and recommended a few places to eat and watch football. Once able to get into our room which was on the 3rd floor looking over the pool area but far enough away from the noise. The room was quite large with a great kitchen area with granite counter tops and nice appliances. Also a large bathroom with tub and separate shower area as well as two toilets. It was a one bedroom. There was a small lanai off the bedroom and you could open the sliding door from the living room. There was also a washer/dryer in the room. The view from the room looked over the whole pool area which has a winding pool that you can walk around over to the main pool. They also had gas grills to use and many people did. One note is if you open the sliding door in the living room area and don't match up the line in the top of the doors, the air conditioning doesn't go on. We thought the air conditioning quit. After calling the front office someone came within an hour. Told us about the line. We also had an issue with the washer and after a call to the front desk a maintenance person was there within an hour. The staff we interacted with were very friendly and very helpful. Giving us recommendations for a place for fresh fish to grill. There is also a small restaurant which we tried a few nights for some drinks and appetizers. The views of the ocean are great. There are also chairs to sit on the beach area and enjoy the water. The beach is not large but very clean and nice to relax at. There is a shopping center across the street to buy things for the condo. We will stay here again next time in the area.

Beautiful, spacious condo with two master suites and 3 bathrooms. Views are gorgeous from the…read morebalconIES. It's a newer 2005 property that is well-maintained and our condo G302 had access to the most gorgeous sunrises. Beach is not recommended for swimming, but the complex has a beautiful pool that the kiddies will love. I appreciate having a well-appointed kitchen that gives you a lot of flexibility in planning your day. Safeway is conveniently across the street.

This is the beach to catch the most amazing sunrises!…read more The sounds of the waves plus the picturesque scenery makes the place ideal.

I wish I could give zero stars…read more Our stay started off on the wrong foot, and unfortunately, it set the tone for the rest of our trip. We checked in, and right away, the room wasn't impressive. There was a strange scent lingering in the air--like something was being covered up with multiple plug-ins. Everything felt dated: the furniture, the decor. The kitchen looked decent with updated appliances, but that was about it. We tried to brush it off and went to the pool (which looked much smaller in person than in the photos), then came back to the room. That's when the real nightmare began. My youngest daughter went to take a shower in one of the bathrooms. Moments later, I hear screaming. I run in and see sewage--yes, actual dark, smelly sewage--coming up from the shower drain. My daughter is crying, I'm shaking, and the stench is overwhelming. We immediately called the front desk, and someone was sent to "unblock" it. I begged the manager to move us to another room due to the smell and potential health hazard, and all he said was: "There are no rooms. You can check out, or stay and we'll send housekeeping." Excuse me? This isn't a spilled drink--they're talking about cleaning up sewage with a mop? I asked if they planned to professionally decontaminate the area, and the answer was no. Just their regular housekeeper. It wasn't until I was clearly desperate--three kids, nighttime, a trip we booked months ago--that they finally offered to send us to their sister hotel for one night. But we'd have to pack up, drive there, then return the next day--basically waste precious time and energy. This was a special occasion trip. We paid extra for an ocean view, and it was supposed to be an anniversary celebration. And to make things worse, nobody seemed to care. The manager responded with a condescending tone like I was overreacting. He actually said, "These things happen once in a blue moon." Okay--then have a plan for when they do! It honestly felt like he thought he was doing me a favor by offering a one-night refund or a small room at a different hotel. No real apology. No accountability. Just a lot of shrugging and gaslighting. We ended up staying, but were only refunded for one night. The second bathroom was out of commission (we didn't feel safe using it), so our whole family had to share one shower for the rest of the trip. The awful smell never fully left the room. Also--the in-unit washer and dryer? The washer smelled horrible, was full of sand, and looked like it had mold in the plastic lining. Just gross. This whole experience left a horrible taste in our mouths. I honestly don't understand how this place is being managed. If the rooms are owned by individuals and managed by this hotel group, do the owners even know how badly things are being handled? What was supposed to be a beautiful anniversary trip with our kids turned into one of the worst travel experiences we've ever had. Stay far, far away from this place!!!

My husband's company had a trip here, we made a mistake with booking so we had to go to a nearby…read moreresort but traveled to 1 Hotel often for breakfast, lunch, and dinner. The staff is extremely welcoming. They really want to help you and take every opportunity to. After our realization that our booking wouldn't work (from our own planning error), they used their taxi to drive us to the other resort to make sure we were situated, and gave us waters while we were waiting for the taxi. We tried to tip them and they insisted not to. Kind people with genuine heart. At the buffet breakfast one of the staff even gave my mom a full papaya to take home since they connected over it. Definitely fits the bill for a resort, super clean property with amazing views that make you really feel you're on vacation. It's probably too expensive for our own wallet but since the company covered our meals and things, it was a great experience.

1Hotel really is a visually stunning place. Beautifully decorated. Staff is very friendly. Food is…read moreexcellent. Unbelievable views. And it might be the best place to watch the sunset on the island. The down side-when you pay that much to stay at a hotel you'll inevitably experience the self entitled guests. If you can just laugh at them then it's all good!

Clean, comfortable rooms in a stunning setting on the Kaua'i coast. I've heard that resorts are no…read morelonger allowed to build so close to the coast, so this is a real gem, especially if you want to get right out on the beach for a beautiful sunrise. The pool area and all the landscaping is especially lovely. All the staff we interacted with were very nice, especially when I lost an item and the front desk gave us a call later for a status update. Parking is easy and convenient, and the Coconut Marketplace with ABC store within walking distance really made this location awesome with easy access to shops, grocery, and food. We really missed the convenience later in the trip at another resort. Downtown Kapaa is also a short drive or walk away. The lack of elevators is a major downside at this location, however. For our party, staying three floors up with no elevators was inconvenient but doable, but for others it could be impossible so please be aware and call ahead if this is an issue for you. I did hear that the resort will be undergoing a renovation soon, and I sincerely hope elevators are a priority.

This is a beautiful resort. You are right on the ocean and if you get up early enough, you can…read moreenjoy the sunrise. They keep everything perfectly neat and clean. You are within walking distance of stores and restaurants. I would definitely return!

Location, view, and staff were great, but the room was NASTY! There were cockroaches, cockroach…read morepoop, and ants everywhere! We stayed in a two-bedroom unit (3rd floor), and the "no elevator" wasn't an issue for us, but the sticky, rusty, dusty, and just plain dirty everything was! The room was in dire need of a deep cleaning! We woke up to the view of gross screens every day, the bathroom vent was beyond dirty, the handrail to go up to the main room was sticky, the microwave hadn't been cleaned prior to us arriving, the fans were extremely dusty, the cable box looked like it hadn't been wiped down in months, and everything was just ICK! Do yourself a favor and stay somewhere else! Take a look at my pictures go an idea of what's in store for you.

Chanel is an amazing front desk receptionist. She is so friendly and welcoming and outgoing! She…read morehas made us feel at home and we love staying here! She will keep bringing us back! Thank you chanel!!

Everything about this cottage is so Aloha but honestly the bed and linens made me feel like a…read morequeen! It was incredibly comfy. Here's my morning around the cottage...

These cottages are adorable and so well maintained. The owners go to great lenghts to make sure…read moreyour stay is fabulous! The location is great, close to many good places to eat and the beach is very close (within walking distance). This is the place to stay and very reasonably priced. Much better then staying at a hotel. Very relaxing and private area. Two thumbs up!