Our stay at Marriott's Kauai Lagoons started off a little rough. Upon entering the room, the floor…read morefelt sticky and "waxy" as if sunscreen was spilled or smeared all over, but it was on every inch of the floor. We called the front desk and they sent someone up right away and they mopped the entire unit. The floor was still sticky even after the thorough mop. Being too tired to deal with it, we just put on our socks and "lived with it the first night". What followed after is what really impressed me. The following morning, we got a call to check in to see if everything was ok, and if there was anything they could do for us. I brought up the floor again, and immediately someone was in our room to "assess" the situation. They then asked if it would be ok if someone could come in a buff the floor. We were headed to the pool so we accepted. When we came back, the floor was 100% better and the staff continued to call and check on us, follow up and make sure that our stay was going well. This is the kind of customer service that really impresses and made the rest of stay amazing! Besides the floor situation, this hotel was amazing. Our family had the best time here! It's a smaller and more quiet property than the large Marriott on the property, which was just our speed. The pool was well maintained with the best view of the cliffs and ocean. Our room had the most spectacular view! We had breakfast on the large lanai every morning. I loved that the glass "wall" opened up entirely to the lanai so that it felt as if we had an "outdoor" living room. We took full advantage of the on property activities that they offer throughout the day when we could, such as pond fishing, fabric flower making and smoothies. The staff were all very friendly, warm, helpful and personable. parking was a breeze. This was one of the most relaxing vacations we have had and can't wait to come back!

Beautiful grounds. Nice views. We stayed in a 2 bedroom room with a big balcony to hang out and…read moreenjoy the view. They have the perfect setup on the balcony with 2 lounge chairs and a round dining table where you can eat your breakfast, lunch, and dinner. We were lucky to see a full rainbow while enjoying our balcony. The pool area and the grounds were immaculate. They also have a great restaurant The drawbacks are you see a beach but there is no way to get there without trespassing. Everything is driving distance. Parking is easy. Coffee in the lobby area is only served on the weekends. However the coffee in the room is good as well. Highly recommend to get your groceries so you can cook in your room. We always stop by Costco to get food and gas which is by the airport. So go there first rather than going back. Hawaii is so beautiful with so many different properties. So I would not stay here again if I was coming back to this island.

Previously a Marriott hotel, the now rebranded Royal Sonesta is connected to the Marriott Vacation…read moreClub property that my wife and I stayed in during our Kauai visit. We got to make use of their restaurants and giant pool, and enjoyed it. Founded in 1937, Sonesta International Hotels experienced rapid growth after purchasing the Red Lion Hotel Corporation in 2021. expanding from 80 properties to over 1,200. It's high end brand is Royal Sonesta (first one opened in 1969 in New Orleans). This location in Kauai was rebranded (previously Kauai Marriott Resort) as a Royal Sonesta in 2021, during the same time as its rapid expansion. Since the whole resort used to be branded as Marriott previously, most things in the complex are shared. We were provided a rubber wrist band that identified as us being able to use the Sonesta facilities. This included the pool. It is the largest single story outdoor pool not only Kauai but all of Hawaii at 26,000 square feet, with a flower shaped lagoon pool, all 4 feet in depth. There are 5 separate hot tubs, with most of them empty during the afternoon. The pool overlooks the Pacific Ocean with Kalapaki beach in the forefront. There is a manned towel station where one can pick up towels for use on both the pool area and the nearby beach, needing your room key and wristband. With all of this in place, spending a cloudy afternoon in the pool area was definitely worth a part of our vacation. Note that vacation club owners can set-up a house account with the Sonesta front desk, to allow charges for restaurants and shops. The entire complex is cash-less, meaning that one must credit cards if an account is not set-up.

This is one of my wife and I's favorite "relaxation" destinations we've ever been to. Just a stones…read morethrow from the Lihue airport, this oasis boasts a massive pool with multiple fountains and waterfalls and 5 hot tubs just steps away from Kalapakī Beach and the Kaua'i Cruise Terminal (you can purchase day passes for the pool from the ResortPass app.) Roosters roam this property and you can see them as you walk around the resort. To get the few negatives out of the way: The security team at the pool was borderline harassing us on days there was a ship in port looking for freeloaders and alcohol not purchased from the bar. Also, the sushi at Royal Lanai wasn't phenomenal and tasted very frozen. Those small things aside, We've been two times now, and we've had phenomenal experiences each time. Hanging with Brian, a bartender at Kukui's bar, was a highlight of our time this last trip and every day was just met with pure relaxation bliss. Check out Alexander Day spa for massages and Duke's next door with a giant, beautiful indoor waterfall! We'll see you again soon!

because our timeshare at the Pono Kai Resort is Saturday to Saturday and my last tournament…read moresoftball game was also on Saturday, Wyatt and i had to find a "new" place to sleep that night. with their great Yelp reviews and proximity to the airport in Lihue, "we" decided on the GARDEN ISLAND INN. a very cute boutique hotel across the street (technically the Kuhio Highway) from the beach with (as i hope you can tell from my pictures) a strong art theme. everybody who worked there absolutely went out of their way to make us feel welcome and the breakfast spread made for great snacking. comfortable room and the air conditioner didn't keep us up all night. quick heads-up there's NO elevator -- we were on the third floor and after two-a-day​ games, all those stairs were a challenge. when i woke and glanced at my sleeping son, i was reminded he's growing up and not my "little boy" anymore​. i blame it on his fondness for poke.

Cute place with very friendly staff! Great location…read more We stayed here one night during our recent vacation and we really enjoyed it. The hotel is located right across the street from the Marriott property and the locals surf spot at K-bay. There is a hot and cold water dispenser in the lobby as well as cookies and pastries at the front desk throughout the day. Our room was very cute, decorated with colorful walls and bedding. The room and the bathroom was very clean. We had a good night sleep. There is a large garden on the property full of beautiful trees and plants. We even got some organic tangelos from the tangelo tree, big juicy and very tasty! The staff were very helpful and gave us alot of good information on what to do and where to go. definitely recommend!

Located in Kalapaki Beach in Kauai, the Marriott Kaua'i Beach club is the timeshare portion of a…read morelarge resort complex, originally built in 1995 on the former site of Westin Kauai (Kauai Surf Hotel before that). My family and my wife's parents had stayed at this hotel more than twenty years ago and really enjoyed it, so my wife and I took the opportunity in April 2026 to make a return visit, staying for 6 nights at 1,350 points for a Parlor room (basically a hotel room with a Murphy bed...max 2 people)...plus a mandatory daily Hawaiian 'Villa tax' of $15.22. We really enjoyed our visit to the 'Garden Isle'. Back then, the hotel portion of the complex was a high end Marriott hotel. In 2021, the owners rebranded it to become the Royal Sonesta, which created a bit of confusion for me. What's important is that they are two separate entities, but letting guests/owners share things like the pool, lounge chairs on the beach, and fitness center. However owners can not charge anything to their room, instead having to create a separate Sonesta account to do so. Two things that jumped out were that the two large surface self-parking lots (complementary for owners) are quite a distance from the lobby entrance. And the check-in lobby for the vacation club itself is on the beach side of this large complex. In between is a beautiful and very large garden, with a koi pond and various retail shops. There is a large sundry shop, selling essentials along with snacks and food for comparable prices to other stores nearby. There is a free shuttle to the nearby airport, though we didn't take it since we had a rental car. So it is possible to not use a rental car, since there are two shopping centers within walking distance, along with multiple restaurants on the resort grounds itself. We stayed in a parlor (studio-style) room, and it was fine for the two of us. The bathroom was actually small for a hotel, with the walk-in shower being good with OK shower pressure but not really hot water. There is a kitchenette (full size sink, microwave, dishwasher, coffee maker, toaster, full set of flatware, glasses, mugs, pitcher for water, colander, tupperware for leftovers, blender). Also an apartment-size refrigerator with a usable freezer that kept our ice cream frozen. There are gas grills outside, which I noticed were daily cleaned by housekeeping. The room had a queen murphy bed, with a OK mattress. When hidden, the space is used as a couch. We found it much easier just to keep it down throughout our stay, since we were able to find space to put away the couch cushions out of the way...though a survival key became a way to minimize the number of bad toe stubs on the corners. Housekeeping comes at the end of your stay, though a cleaning can be added at additional cost. Garbage can be thrown out in nearby bins in the hallways. Self-service laundry is separate from the units, and was not even in our tower, but in an adjoining one. There is a small cost associated with it. It had a nice TV with a lot of basic cable channels (HGTV!) along with 3 Showtime channels. It's an older room so electrical outlets were at a premium, but they had put power strips behind the bed so was able to connect my machines next to my side of the bed without need for an extension cord. The private lanai had seating for two and a great unobstructed view of the ocean and beach (worth the upgrade to an ocean view). It's one of the best parts of the unit. We saw the NCL Pride of America come into the nearby Nilliwilli cruise port and stay for 2 days (Thursday and Friday). Important to note since the area gets a lot busier when the cruise ship is in town. The fitness center was good. Cardio equipment was older but in good shape. Had plenty of towels, but only had one disinfecting wipe dispenser, which was sometimes out. Huge yoga room with mats and equipment. Had a filtered water dispenser. The rooms were not created as a fitness center, but still had decent ventilation. The owners lounge is nice, with free use of a foosball table and a working air hockey table. It had working outlets and air conditioning so hung out there in the afternoon after checkout since our flight was at night. In terms of resort activities, it's pretty limited during the shoulder-season when we came. Staff interaction was OK, though in the beginning, the pushing of timeshare presentations ("500 points if you sign up!") by the concierges were prevalent.

Had an amazing time celebrating our honeymoon here. Huge shoutout to Kelly, Lauren, and Phil for…read morethe amazing customer service and hospitality. The resort is very clean and well taken care of. We also enjoyed the lei making class and Hawaiian bingo during our stay on a rainy day. We can't wait to come back one day. Beautiful resort and location. Mahalo

Fantastic Place to stay, old Hawaii!! View of mountains were incredible. Staff was the highlight…read moreof our stay. Free breakfast a plus, very good!! Entertainment at night was most enjoyable. Rooms very clean. Can't wait to visit again. Thank you, Kauai Inn cabello56@yahoo.com rickymae@hawaiian.net

This was the only place with openings when I was stranded by American Airlines…read more Booked around 10:45pm after an extended flight delay left me with either sleeping on a bench or finding someplace. This was a godsend! The ac is loud, the fixtures are dated, the hotel does feel old. But it's clean, the staff is friendly and the vibes were good. Overall for one of if not the oldest hotels in Hawaii, it's not a bad choice. For the 8 hours I was here it was pleasant!

Looking for a serene and beautiful place to stay while visiting the island, or to move to and live…read moreseasonally or full time? This is it! Awesome homes! Gracious and welcoming staff. Stunning lobby and view point! Friendly owners and visitors! Great pools - two infinity pools overlooking the ocean below the lobby. A jacuzzi is nearby. Two more pools are located at the neighboring building, with waterfalls from one pool into the other. In the middle of these pools is a lava rock jacuzzi. Homes include 3 and 2 bedroom condos and ocean facing townhouses with private plunge pools. Tiki torches light up the property at sundown with the sunsetting behind the mountains. Hula shows are every Friday night, with monthly and holiday special hula. Sunrises at the infinity pools are spectacular! Hungry? The onsite restaurant, Hualani's, serves breakfast lunch and dinner. And the food is fantastic and delicious! Many items come from the local Hokuala Farm. And the views from the restaurant are amazing! Similar to those from the lobby, which is just above the restaurant. Onsite fitness facilities and a small spa for massage, complete the experience. A kids or keiki room with activity staff offer coconut paint, games and more. Activities staff also offer e-bikes, conventional bikes, bogey boards, snorkel gear, beach chairs, beach umbrellas and more. Concierge staff can book you on helicopter, napli coast tours and more. Plus, the concierge staff are so friendly and helpful for anything you need, like restaurant, beach and off property activity recommendations Two beaches are close by. One, Kalapaki, is a short walk away. Or, have the bell staff drive you there. The other beach, Ninini - also known as Running Waters, is below the property and available by hiking over a small lava field. The hike is not for everyone, nor is entry into the ocean at the small beach. Yet, I love it and am at the beach and in the water almost everyday. I'm a fan! So is Jamie! Highly recommend!

We've stayed here now 5 times. The staff has changed over quite a bit. Robin at concierge is…read moreexcellent. They seem to have worked out a lot of the glitches. In the beginning, the opportunities for kids activities was very slim. It has improved, albeit not everything is complimentary, so know that a head of time. There is no kids club that you can check your kiddo into, it's not like that at all. It would be so nice if they offered a 2.5-3hr hr program even just two days a week for ages 6-14 ex: 30-45 min tennis lesson, fishing 45 min, tea leaf bracelet making/shell necklace making etc. w/ simple kid lunch optional. Hualnai's restaurant service and menu are excellent. Oshi was our favorite! He's great with families. formerly. Note: no beach access from property you walk a short hike down the straits to the rocky outcrop. To massive tidepools. Not recommended to do solo. As in I'd want 2 adults w/ 2 kids kinda thing. Waves can get high and kids should ALWAYS be supervised there. Never turn your back on the ocean. It's beautiful but dangerous. A Timbers shuttle can take you nextdoor to/from Kalapaki beach. Say hi to Larry! Ask at concierge. It's a 5 minute ride. Timbers used to provide w/o asking cold water bottles in shuttle. Just ask if you want some. Timbers also has towels (I believe they still have fold up backup chairs) for beach to borrow. Just ask them. The prettiest teal buggy used to be offered to zip small groups to the beach but now it sits all day for sales reps. The upper family pool is now monitored via security camera and also no longer has pool toys to use or things to borrow (pails buckets for beach). All that is gone I was informed. Also, lunch/drinks no longer offered / no pool attendants at upper family pool. Call down to the restaurant Hualanis and put in an order and walk down yourself to pick it up is the only option. Poolside and bar service is still offered and lower pools. We're looking to visit Maui or Oahu next time. Overall it is beautiful and worth a stay but highly recommend doing things off property if you have kids ages 7yo and up.

Very middle of the road hotel for Kawaii, works in a pinch for the budget. Of note: pools are…read moremediocre at best and cold, hot tub was alright but out of service one afternoon. Nice location next to Lydgate Beach park and an amazing playground area if you have little ones. Tiki Bar is pretty meh food wise, Garden Grill has a good breakfast though. Rooms are pretty spotty. First one we got was very run down but we switched to a slightly more modern one that was better. Specifically need to shout out to their employee Curt - dude is by far the best hotel employee I've ever encountered. He was amazing, helping us with our bags, then helping again to switch rooms, entertaining my 2.5 year old, giving him multiple presents for no reason and allowing him to feed the fish. He was so kind and funny and just the best. Without him, our experience would have been much less memorable.

4/29/26: Weeeellllll, this place ia the motel 6 of Hiltons. This hotel should NOT be classified as…read morea "Hilton" property. We were locked out of our room (cottage 3121) for forty five minutes yesterday, because the battery to the outside door lock died. Then, later that evening, we had to call maintenance again because the inside lock is broken. 4/30/26: we decided the price was not worth this crap hole. When we went to check out and cancel our week reservation, they didn't even try to remedy any situation. We are Diamond Hilton member's and there are pretty much zero perks for us loyal customers. Still had to pay $25 a day for parking! Like....come on. Pro: bed was comfy We ended up booking a airbnb instead. So we'll be paying a little more for our trip, but its worth it. I would seriously avoid this property if you can. But if you are on a budget, it might be okay. Make sure to look at all of the reviews!!!!

Took a trip to Kauai and based on what I've heard, trying the oxtail soup and banana mac nut…read morepancakes was a must! And my goodness was it the best pancakes I've ever had. It's light, fresh, but packed with soo much flavor that exploded in my mouth! I couldnt get enough of it!!! At first my friend and I were debating whether or not to add macadamia nut inside d/t the extra cost, but boy is it worth it! The oxtail soup was really good too. Especially how easily the meat fell off the bone and the flavor that warmed the heart and soul. By far my favorite food stop in Kauai. And I'd come back to visit just for their food! Service was efficient and fast and at the end they give u a receipt to which u then go up front to pay. Ambiance is like an old school dinner that's frequently packed with locals and guests 5 stars!!

As someone who's never been to Kauai, I'll say the one spot/food that was repeatedly recommended by…read morelocals was tip top's oxtail soup. Like brah, it kept coming up whenever anyone would list their favorites. So you know your boy had to check em out. The setting is def unique hahaha. It's a lil restaurant on the first floor of a motel? Also, check their hours and days bc they're at least closed on mondays and I think close at like 130 every day. Now what you see is their half-size portion of oxtail. I think I paid $25-30 after tax and tip. Something like that. But brah, even after a sunrise hike, my big back struggled to finish allll that. The taste was definitely solid. I will say I've had better oxtail soup in Oahu, even from Liliha. BUT no complaints, I'm glad I tried out tip top's! It was obviously a local favorite as the entire place was packed with straight up locals--don't think I saw one tourist in there.

It was a pleasant visit. Nice open layout. You can feel the outdoors! Pleasant pool. Nice outdoor…read morebar and restaurant. Staff is nice. Not luxury. However very pleasant. Restaurant was nice. Food was good. Staff was great.

Bathrooms are infested with mold and we saw mice at the Crooked Surf for dinner in addition to the…read morenonstop cranes that drove by the pool all day. The attached photo was finally taken on my fifth sighting of the crane after I could no longer ignore the noise. We had to ask for body soap, shampoo, towels, and robes multiple times throughout our stay. Sheets were changed twice throughout our whole week of visiting. Truly disappointed and will never return. Especially for our honeymoon and first ever Bonvoy experience.

We loved our stay at outrigger. An absolute paradise of a place to stay. The customer service was…read moregreat. It was clean, quiet, and kid friendly. The only downfall was the pricing... a 8oz pina colada is $16. The hotels food was alright and super expensive. I would go back but just aware of pricing.

Please read before booking via Southwest Vacations or any other 3rd party!…read more I have stayed at the Outrigger in Oahu a couple of times and it was GREAT! This resort is in the middle of a remodel, it will be for some time so unless you don't mind saws, jackhammers and dumb detours just to get around you might think it's ok. Our room had a very nice view and was clean although a bit dated and tiny bathroom space. Now, let's talk about the "resort" fees. If you booked through a 3rd party, such as Southwest Vacations like we did, as soon as you try to check in they state daily resort fees were not included in our package and we must put them on a credit card $35.00 + a day! You get nothing in return for these charges, then add on $29.00 a day for Self Parking (which you much have a car because the resort is not within walking distance to ANYTHING). So the first 10 minutes after our arrival cost us about $600 additional dollars! Huge red flag should have been the hokey temporary entrance and portable toilets right out front. The prices of everything are extremely high for the quality, service and products you get. i.e. $15.00 mai tai in a small plastic cup at the pool bar?!? Not worth it.