The security was good and they had a lot of spaces. I did not like being told at the time I moved…read morein the insurance was mandatory and thus raising my spend. When I needed a bigger unit at the time I moved in, that negated all special move in offers and everything was full price. Also was told that they would buy back the lock they wanted to sell me when I left. This proved to be untrue and while it was only 20 bucks I don't like being told one thing and then finding out later it was not the case and the lock was not even worth that. 2 months ended up over $500.00. I would not recommend this location. Perhaps you would have better luck at another.

I would not recommend this storage place until they change some of the staff. Reason being is I…read moreused to be a manager at another storage place and when I saw that public storage had a manager position open, so I applied. Less than an hour later I received the denial letter in my email stating they were going to go with other candidates. No big deal, it's not my first rodeo. It was until looking at the reviews I saw the name of my cousin. I was shocked. We are estranged, but I had no idea that her and her family had moved here from Houston. She has an extensive criminal record and shouldn't be around anyones information!! I have employment so it's not about that, it's about the principal, and I would definitely not store my things here. They obviously don't do background checks, or they would have caught this.

They have a rodent problem and from past reviews they clearly don't care to resolve it. We put…read morestuff in quickly to get out of Fort Hoods mold filled house before deployment and now are faced with more ruined things. Such a nightmare and clearly until they get in legal trouble they will continue doing this to people. Please look elsewhere for your valuables. They are just after your money.

Slimy outfit. Unit was not the size advertised. Smaller and when I called basically said tough…read more luck sucker. Called to raise the rate after only 4 months by 25%!! Basically, a BAIT AND SWITCH TO GET YOU THERE then raise the rates. No way the costs of their facility are going up that much. Taking advantage of people. FIND A MORE ETHICAL COMPANY.

The customer service was above and beyond the best. The store clerks were friendly, very helpful,…read moreand competent. They didn't try selling me unneeded stuff and even let me borrow a table blanket with out charging me. I would definitely recommend this store.

Very poor costumer service. I couldn't make my payment the…read morefirst of the month because I was out of the country and the week I make the payment they did not change the lock back to the one it used to have ( since when you don't make a payment on time they lock you out until you pay) and it completely locked me out when I needed to get in on a weekend, because I needed my stuff for Monday for an Army Training Exercise. Tried calling on Saturday and they said they'd return my call which of course they never did and Sunday they kept me waiting hours and hours saying they'd leave the Manager and 2 maintainers that are supposed to help with this issues a voicemail and I needed to wait for them to reply, which of course they wouldn't because its Sunday. Very poor in response time. The lady on the EMERGENCY telephone line doesn't show the appropriate concern for the costumer. Pretty much got in a whole lot of trouble for not having my equipment with my chain of command because of this company's poor service.

From the owner: Most storage facilities rent storage, moving supplies and often moving trucks. We do most of that…read moreand more. Offering notary, copy and printing services, as well as being a UPS Access point within our community. We strive to offer our customers exceptional customer service and affordable pricing with all of our services.