The sales person tried very hard to find what I needed, but it didn't work out. I wish I had gotten…read morehis name. Very nice guy!

Avoid this store. We purchased all of our other lighting at Franklin Lighting, and they had all…read moreof our lights in stock. However, they didn't have island pendant lights we liked so we checked out this store. We found lights we liked but were told they were back ordered. Nearly three months later we are still without lights. They received two lights 10 days but are telling us the third light came in broken. However they didn't notify us. We had to go to the store. Of course the sales guy avoided us and hid in the back. Knowing these were on back order you'd think they would have purchased a few extra lights. Go to Franklin Lighting where the reps are knowledgeable and helpful, More importantly they have a warehouse.

We were ultimately very disappointed with this experience, which started out positively. Joe Ernst,…read morethe sales rep, came to our home, measured the space, and provided a written quote to install an outdoor kitchen hood. He made a good impression, and although we solicited multiple quotes, G&C was a frontrunner. The process involved delays in receiving answers to our questions, resulting in a considerable waste of our time. Despite Joe measuring our lanai, the written estimate included a 10-12' vent cover. After remeasuring to confirm our 9.5' ceiling height, we asked to change to the appropriate 9-10' vent cover and adjust the price accordingly. The replacement part retails for $90 less. Rather than simply revise the quote, we received an email stating that they had decided not to do business with us. Very disappointing customer service, communication, and inflexibility over what should have been a simple and reasonable adjustment.

Anthony and his crew at G&C more than delivered on their promises with our outdoor kitchen design…read more They were very attentive to our desires and dreams, chose the right product for the right project and we couldn't be more pleased with outcome. We stayed within budget and the end result looks like we broke the bank. We get nothing but compliments and are thoroughly enjoying our outdoor kitchen. Thanks G&C!!

We shopped here pre-armed with what outdoor furniture we were looking for and the outdoor space we…read morewanted to furnish. Products are high quality. Cushions and cloth high quality and well made. We bought the Grand Palma collection loveseat, and 2 swivel gliders along with 2 Adirondack swivel chairs, a couple throw pillows and an outdoor matching rug. The sales associate, Wendy, was knowledgeable, patient and helpful. Tracey in the delivery side was also very helpful and accurate managing the white glove delivery and setup of our purchase. Craig, actual delivery person and his associate were great. Timely notice of delivering to us, prompt, courteous and great unpacking and setup. Even helped me in moving our gas fire pit into the space with our new setup. All in all, a very nice experienc, thank you Patio Factory Supercenter! 5 Stars

Damaged goods that were passed off to me as new. The delivery crew was a joke. when my delivery…read morecame, instead of two guys delivering, there was a lady helping to deliver and couldn't manage the items through the door and scratched my stuff. She was very raunchy looking with tattoos all over neck! Not to mention I saw filthy pads all over my brand new furniture! This is white glove delivery? Never will buy from them again. Nightmare.

Vince Is Awesome...Always Takes Great Care Of Us When We Need Equipment. Check Um Out......read more

I recommend American pride rental cuz all of the staff is highly informed on the equipment that…read morethey rent they are friendly and treat you with great respect where they are very reasonably priced

We had such a wonderful experience working with Loren at Lanai Lifestyle! He was incredibly helpful…read morethroughout the entire process of selecting new outdoor furniture for our country club. We had a unique space to work with, and Loren took the time to understand what we were trying to accomplish, helped us with furniture selections, and made sure everything would work well together. He was knowledgeable, patient, responsive and an absolute pleasure to work with. Our furniture was delivered today and it looks fantastic! The quality is beautiful and we couldn't be happier with how everything came together. I would highly recommend Loren and Lanai Lifestyle to anyone shopping for outdoor furniture.

Great customer service Stephanie was super helpful in helping us make a selection and guess what…read moremade in America. The furniture came as planned and looked elegant on our large lanai delivery was done by Loren and he gave great advice on placement and care a must place if you love well made and beautiful looks.

An exceptional experience from the moment I walked in. This Sarasota high-end furniture store…read moreembodies elegance, professionalism, and impeccable service. The team was warm, attentive, and remarkably knowledgeable, offering thoughtful guidance with a refined, no-pressure approach. Every detail--from the showroom to the expertise of the staff--reflected true quality and sophistication. It was a pleasure to shop in an environment where craftsmanship and customer care are so clearly valued. I would highly recommend this store to anyone seeking luxury furnishings and a truly elevated experience.

If I could give 0 stars, I would, and in fact will be pursuing other formal avenues of feedback…read moregiven my appalling experience. All of this hullabaloo stemmed from the owner, Teliee, not being able to deliver an unstained and non-defective piece of furniture that I bought under customary conditions from Soft Square. Instead of providing me with the replacement for my Soft Square furniture that was delivered damaged and delivering on the store guarantee (promised back in August) to replace it, Soft Square's owner, Teliee, refused to honor the store promise and proceeded to raise his voice and yell expletives. Teliee seems to be a misogynist and disrespected female customers in a way he would never speak to a male customer. He was verbally abusive and repeatedly said, "F*** you and get out of my store" in lieu of honoring the store guaranty. Please note that no raised voices or expletives were uttered by me or my daughter. The owner has severe anger management issues and is not fit to deal with customers. He proceeded to inform us that many pieces of furniture arrive damaged and that somehow after spending a 4-figure sum, I should be expected to deal with this defect in furniture....  Please note that even Ikea guarantees that furniture will arrive in mint condition. He spoke to us with such disrespect for female customers that I was truly shocked and disappointed. It was extremely hostile behavior and not commensurate to the environment of such a store. He tried to bully us and was verbally aggressive to coerce us to accept a less-than-suitable solution. He tried to force us to accept the cheapest and shabbiest form of repair (which likely would have resulted in a perpetually damaged item) instead of the promised replacement. He went back on the word of the store manager, which I have email evidence of. Deann, the sales representative, was condescending and berated us repeatedly. She did not listen to any of our concerns and insisted that nothing was wrong with our furniture despite previous acknowledgement of the issue. She then pretended that she never saw emails where the store manager promised a proper replacement of the damaged item. After buying from high-end furniture stores for over three decades, I suggest you take your business elsewhere. There are numerous furniture stores in the area which have great customer service not only during the sale but after as well. If you'd like to simply buy a piece, one has to hope they never deal with the owner, Teliee, or the sales representative, Deann, after the sale. This was, by far, the worst customer service and experience I have ever experienced from any store.

Recently purchased livingroom furniture. Quality is good. Very happy with my purchase and how it…read morewas delivered. The 2 guys that delivered our furniture were excellent. They made sure that they took care brining it in and setting it up. One of the best things about Furniture Warehouse is that they will remove the furniture your replacing. One piece for every piece purchased to either your garage or curb. They handle that with care as well. That was important because I had sold my old furniture. One thing you may want to insure when purchasing right now is to make sure the furniture you have selected is in their warehouse, otherwise you may be waiting quite a long time.

First, be skeptical of all 5-star reviews. They give $25 gift certificates to people who place…read more5-star reviews. We really like the salesperson who waited on us. We were buying two $900/each recliners then were told it would be $149 for delivery. To soften the blow he said that would cover all purchases for a year. We then decided to also purchase a chair and a couch. Well, they added on another $50 delivery. What? He had just said it would cover all orders for 12 months. Nope. The couch was a floor model so it adds on another $50. One of the back corners had the back loose for the about 10 inches towards the top. The salesperson said he would have someone there staple it back. When we received the couch, the upper portion of the back had indeed been restapled. However, the rest of that corner below that was flopping open. Someone who said she was in charge of the repair dept. at corporate called and said that they would do nothing to correct it. She said that it was a floor model, therefore we had implicitly accepted any and all damage. That seems like a pretty nasty response. Doubly so since it was NOT damaged like that when we bought it.

5 stars for businesses are a rare thing for me but Florida Home and Patio deserve every star. We…read moreworked with Laurie and Joe in purchasing a whole bunch of things. We had been traveling for 13 years so had no furniture, to speak of. We special ordered a bedroom set with a California King bed, two night stands, a dresser and a chest of drawers plus 2 sets of lamps, and an outdoor wicker table with glass top and 4 chairs. We had to special order the California King sized bed because no one carried the one we wanted in that size. Florida Home and Patio were the only ones I called willing to do a special order. Their prices and quality are excellent plus they have really unique items with a Florida vibe. Service is excellent and with a smile! Even the delivery people were excellent and would do anything to make sure the furniture was set up how we liked. The owner even called to see to see if our special order was correct and the delivery was what we expected. Who does that anymore? I highly recommend Florida Home and Patio and I'm sure these will not be the last items we get there. We can't thank Laurie and Joe enough for the excellent job they did!!

I went in today for the first time.New to the area. I asked the price of a dresser (they only had…read moretwo) it matched what I wanted perfectly! They employee stated "it's very expensive." I stated "that is not what I asked?" Again she stated "it's very expensive, maybe you want to go next door." First of all I'm not in the movie Pretty Woman and now I understand why there are NEVER any vehicles in the parking lot! Rude... Rude... I just moved here from Naples and Not impressed with your store...this is the treatment you get in Naples, never expected it here