Craig and the staff there at FF&P have been incredibly helpful over the past many months. I have…read morebeen in several times with friends and family looking at furniture, colors, asking for ideas, opinions...etc. Craig has been beyond helpful but over all these months has never been pushy, just helpful. Custom outdoor furniture is pricey but I am excited to finally be ordering what I want and excited for the delivery and use in our outdoor living space. Glad a friend recommended you! Thank you Craig and FF&P. I'll update with pictures once delivered!!

STAY AWAY . . unless you want the rude sales person who told my wife when she said the barstool was…read moreuncomfortable, "we'll just have to toughen you up." Then when we asked about dining tables and said we only need a smaller unit told us, "that's not big enough" and proceeded to tell us that we don't eat enough, that he's Italian and uses much bigger plates than we do. WE WALKED OUT.

I had an outstanding experience at Rooms To Go Patio, and I want to recognize the incredible…read moreservice we received from our sales rep here her name was Nina Schein, From the moment we walked in, she was warm, personable, and genuinely attentive to our needs. She went above and beyond to make sure my dad and I felt comfortable, informed, and confident in our decisions. Her professionalism and knowledge truly stood out, but what made the biggest impression was her positive energy and willingness to take the extra time to help us every step of the way. She didn't just do her job--she exceeded every expectation and made the entire experience enjoyable and stress-free. It's rare to come across someone who combines such excellent customer service with a truly great personality. We are so grateful for her help and will absolutely be recommending this location to friends and family because of her. Thank you for such an exceptional experience!

Be careful the second you walk in one particular older woman will pounce on you when you haven't…read morehad a chance to even walk thru the door. This happened on both occasions it is a very uncomfortable approach. Had to leave I want to walk through the store before speaking with you

Went in to Pamaro Shop Furniture just to look for upholstery ideas for my camelback sofa and…read moreloveseat that need a new life. Kathy not only discussed the upholstery fabrics, she also gave me a tour of the store and I fell in love with an art- deco style credenza. When I talked with Kathy about delivering it the next day - she made it happen. I am so thrilled with this piece that I will decorate the rest of the living space around it. This store is a bit pricey but if you love it- you love it. Definitely recommend going thru this store and meeting Kathy. So many beautiful pieces to look at. Thank you Kathy!

Wonderful experience! Just moved in to our brand new home and had several empty spaces we needed to…read morefill. Pamaro was the perfect place to finish out our search. Lisa was terrific to work with. Highly recommend.

Great salesman (Scott). Great service. Easy transactions. Fast deliveries. Will be back again.read more

You're better off buying used quality furniture than this cheaply made "new" furniture…read more Bought bedroom furniture and the 2nd day the drawer was unable to close. The absolute cheapest drawer rails were used. I have 4 drawers all completely broken within a week of owning. This furniture is just pressed cardboard painted put together with drawer slides that must have cost them at least a nickel. Maybe 2 for a nickel. Even worse is when you call they don't care at all and give you a number that just automatically goes to voicemail. Not a call back ever and you can try to call until the end of days, you will only get voicemail. Do yourself a favor and spend the extra money for quality furniture or buy some quality furniture used, you will thank me later. Service is non existent, Value is 0

I purchased a sectional couch in February and by September one of the recliners broke. Initially…read morethere was some confusion about when to schedule the repair. After a few extra phone calls, Kevin Kenneally came and made the repair. He was wonderful and I highly recommend him for any future repairs.

We purchased a sofa that is 2 separate pieces. It took 7 weeks to be delivered. It arrived…read moredefective. The pieces are different shades of color, the left arm and back trim are crooked, there are 2 white spots on the right back cushion, the pieces don't line up, so there is a V shape in the back, it is missing the filling in the arm rest and back of the left side and on that side the reclining mechanism clunks. I requested someone come look at the defects. The manager, Tom McKenna, did not believe my assessment of the issues and sent me photos of furniture they have in the store. He tried to say this was normal. When I insisted someone come sooner than the 3 weeks they wanted to wait, Tom called me a bitch before hanging up the phone. An authorized repair person came after eleven days, took photos and agreed it is defective. I am still waiting on the report I requested from the service department. Today I was told that they will only replace it and I cannot return it. I don't want to wait for another and have it also be defective and I most certainly do not want to do business with a store where the manager uses profanity when talking to his customers. I just want to return the sofa and never do business with this company again.

In 2019, I furnished my entire house at Furniture Warehouse. At that time, we ordered and paid for…read moretwo power recliners as part of the furnishing of the entire house. We received one power and one manual recliner. The manager and I played phone tag, and he ultimately never got back to me, so I paid for something I never received. I was not happy to pay for something I did not get the benefit of, but the one power recliner worked well and those chairs served us well until recently when they were just too old and needed replacing. When we were in the market for new recliners in October of 2024, the chairs we purchased in 2019 were no longer available. So, I purchased two identical power recliners (one of which is pictured (the store model, not our chair)) outright for $2,182,96 including tax and delivery charges. The chairs were delivered on October 19, 2024. One was used by my mother who had been in and out of the hospital three times since August. The other was used by my uncle who is in congestive heart failure and likes to sleep in a recliner to breathe easier. Neither chair's power feature felt right since they arrived; they always felt wobbly, if that makes sense. The power feature never felt sturdy like our 2019 power recliner from Furniture Warehouse. By November 2024 (a month after we purchased it), my mom's recliner broke. Last week, four months after we purchased it, my uncle's recliner broke. Neither one of them is strong enough to make the chair recline manually. I asked Furniture Warehouse to pick up both chairs and refund the full total I paid for them so I can start over and get my recovering mother and sick uncle reclining power chairs that will actually work. I see the negative reviews Furniture Warehouse has online, but I thought it more fair to reach out to them directly to see if they would help me rather than take to the internet. However, Maggie was zero help. I asked her to escalate. She escalated to Carol in Furniture Repair. Carol never told me what she does for Furniture Warehouse; I had to ask. She then proceeded to tell me the recliners would be repaired and she could do nothing else for me. In my opinion, Carol conveyed zero empathy and zero customer-service savvy. Before I became an attorney, I did customer service jobs and I always listened with compassion and tried to solve for customers' concerns. As an attorney, I do the same now with my clients. There was none of that with Carol. I, likely, would have been better off with GenAI helping me as it could have given me the same pat, gate-keeping responses Carol did. I explained to Carol that since both chairs were made poorly and both broke, common sense tells us that they'll break again after repair, and I need working recliners for recovering/sick relatives. I asked Carol to either pick them up and refund my money -OR- replace them with something that will work. She would do neither, so I asked to speak to a General Manager, but she would not allow me to talk to anyone other than those in the Furniture Repair department. Carol ended up hanging up on me. In 2019, I paid for a power recliner I never received and I never made a fuss with Furniture Warehouse after furnishing my entire house with them. Now, I ask them to help me after they sold me horrific quality products and they won't?! I see my business truly does not matter to them one bit, so I will no longer use Furniture Warehouse when I furnish my properties. I already reached out to orders@thefurniturewarehouse.com, so no need to give me your standard response with that email address as it was no help.

We had a great experience at Furniture Warehouse. We went in planning on buying a table for our…read morekitchen. Looking at the offerings, we ended up buying the table we went in for, a table for our dining room, end tables for our living room and a new bed and frame for our guest room. Delivery was flawless! Kept informed of arrival and delivery guys were efficient and took all packing material away. We will be back!

I was treated nicely when buying my loveseat and rocker, swiveler, recliner chair at this business…read more I quickly started having trouble with the chair--very loud high pitched squeaking. I could not get them to come and work on it because only Jeff does that and I couldn't talk to Jeff because his number wasn't given out. I had to call on certain days of the week before he left for deliveries. Then he didn't show up on the day scheduled. No call either. This has been going on for almost a year. When he did come (twice) he sprayed the undercarriage which helped for a short while. Then back to the begging and groveling just to get to talk to him again. I gave them a one star rating because there was nothing lower than one star. DO NOT BUY FROM THIS BUSINESS.

Very happy with our purchases. Jeff, the owner was kind and we felt appreciated as customers…read more Jeff went above and beyond to make sure we were happy and that says it all!

Had a wonderful shopping experience and purchased a beautiful credenza. William was very helpful…read moreand so kind with arranging a pick up time. I would highly recommend this store.

I had a great experience at Iverson's Used Furniture. Very pleasant staff. Ended up buying a…read morerecliner sofa and matching chair at a great price.