We rented from Full Pull last summer and received the best customer service! Additionally, the…read morepontoon was in excellent condition. We appreciated their responsiveness and communication. This is the best boat rental experience we've had and we plan to rent again this summer!

We had the pleasure of renting a pontoon on portage lake at the start of July 2025. Shon is the…read moremost incredible host, and it was so great to meet his daughter as well. Supporting a small, family ran business was just one of the highlights. The boat was spotless and basically new. It had everything stocked and well organized. The pick up experience was flawless and very efficient, as was the drop off at the end of the rental. Fuel is also included in the rental price, so we didn't even have to refuel at the end of the experience. I honestly can't recommend full pull enough, if you're looking for a boat rental in Manistee/Onekama, look no further. We'll definitely be back next year.

Just Trucks / Cherry Capital RV We needed a part for our RV…read moreand the part had to to be shipped overnight. This place has us hooked up to stay here in our RV till it's ready to roll. SUPER nice people and excellent service. That should be tomorrow some time. So if you're up by Traverse City and need service, this where you should come. Grawn/Interlochen/Traverse City area Michigan

They were kind enough to fit is in on the Friday before Labor Day. Our sway bar was completely…read morebent. Fortunately they had a new one and put it on within a few hours. Since we were just passing through it was very important to fix this before continuing.

Great Lakes Weld did an amazing job fixing an issue we had with the bumper on our camper following…read morea long drive from Washington State. They got us in the next day, had a one day turnaround, and we are extremely happy with the result. Would highly recommend!

First contacted this company in the Fall of 2018 to come out to Frankfort to provide a quote for a…read morestainless steel arch to mount solar panels on our sailboat. They never showed or called. Contacted them again in very early Spring 2019. We needed the work completed by Labor Day 2019. "Sure, no problem." Boat was going to be in Traverse City, and so they finally got us a quote by the middle of summer. Deposit given to them in less than a week. Not until the second week of October 2019 did the work get done. And the arch is too flimsy. We will have to add bracing ourselves as we are leaving the area on the sailboat in less than a week. Very expensive, $4K, for a flimsy arch. I recommend boaters and others look elsewhere for their stainless and aluminum work.

Pleasant and knowledgable staff. Facility gorgeous especially compared to other used car lots I…read morehave seen around here. If I purchase, this will be my FIRST used vehicle since 1984 (I buy a couple new vehicles every couple years),

you guys offweed $1,000 never did you offer half. I offered it as a middle ground and you shut it…read moredown. after the test drive it had white smoke coming out of the tailpipe and you said ones nebulae you cleaned the system and it was brining it off. I also brought attention to the oil dripping and was told to keep an eye on it could have been messy from the repair. trucks since been sold put more money into that I purchased it for. coming in here how ever long and lying about what was offered is crazy work.

I've been dealing with Eric and Chris for at least 10 years. They've always treated me very well…read moreand did a great job diagnosing and fixing a pretty confusing electrical problem I had. I would/do recommend them to all my friends!

Did a great job repairing my son's Harley after an accident with a deer. Very friendly,…read moreknowledgeable staff.

I bought a used pontoon boat a few years ago from them. It's been a great boat and their…read morerecommendation to buy it was good advice. I've had the boat serviced by them for the last couple of years. So far, everything has been fine. They are very nice, and responsive. Everyone seems to care and know what they are doing. I found the owner very pleasant and concerned with addressing concerns.

DO NOT GIVE GRAND BAY MARINE YOUR BUSINESS!!! Absolutely horrible experience that I hope nobody…read moreelse has to endure. The whole operation is a phony scam and it all starts from the top with the owner Liz. They promised heated indoor storage, took our money, and were unable to provide us with indoor heated storage come late October. Mike the service manager was a complete ass when trying to come up with a plan as to what they were going to do, while the boat sat outside in the elements for weeks. They then transported the boat to another facility, and during the process proceeded to wreck the boat costing $32,000 in total damages. After months and months of back and forth email exchanges and getting nowhere, I began to get very frustrated and asked for an in person meeting to discuss how we were going to move forward. Owner liz and crew met with me and assured me that she would handle it. We left the meeting after coming up with a plan to order parts and start the repair process, in which they said we would have to wait weeks before other boats are worked on in their shop first. They cashed the two party insurance check and then proceeded to do nothing once again. After another week of them not doing anything, I once again followed up to see what was going on and Liz absolutely lost her cool with me. She called me a "little baby", told me that she was not going to give me my money back, and told me that I was not allowed at her place of business...! I had to work with their insurance company directly on how to recover the money to get my boat repaired. Thank god this nightmare is coming to an end as we were able to get the boat and drive it down to Grand Haven where things are finally getting done!! We did learn that they also did not perform oil changes, did a horrible job with acid on the waterline, and prepped the boat like they were just going to leave it outside and not tell us (they actually did this to another customer we've heard from). It never ends with these guys. Horrible, horrible experience. Stay far away from Grand Bay Marine. You're asking for a lot of trouble. This is the first review I've ever written. I'm not one to post something like this, but this company is really that awful that I felt the need to. Thank you for your time, and I hope this helps spread awareness as to how shady Liz and her company Grand Bay Marine truly are.

After a right rear blowout, I went to the Center to have all four tires replaced. It took just 45…read moreminutes, including restoring the spare to its trunk compartment. The employees with whom I dealt were efficient and courteous. Oh, and the Center asked that I return after 50 miles to have the bolts tightened, at no cost, of course.

I have been here twice now, and the service is outstanding. I was greeted by both Service Advisors…read morewith smiling faces and happy/positive dispositions. First visit was for a tire swap/mount/balance. The second one was today. I am on a budget, so I ordered my own tires, and new steel wheels to replace the old rusty ones on my 91' Chevy C1500. 258Tire did the mount & balance for me, at a reasonable price and got it done fast! Thank you 258Tire for your outstanding service and working with my own supplied wheels and tires!

I can't say enough about Jim and his team at Arcadia Marine. Over a holiday weekend (Fourth of…read moreJuly) my wife and I experienced significant engine trouble on a trip from Northern Michigan and ended up limping into Frankfort on one engine. Many phone calls were made to look for repairs. Due to the holiday weekend there were no available technicians until after the holiday (3 full days)....Until I got ahold of Jim.... He was very honest about not being a diesel tech but would be happy to look at boat. Jim came out ON the Fourth July to diagnose the issue. He was able to identify the issue and with the help of a diesel expert they were confident they could perform the repair. Jim moved the boat (on one engine) down from Frankfort to his Marina in Arcadia and tied it up in is ONLY hoist well. Jim and his team (Peter and Art) worked on the boat tirelessly....14+ hours a day. He kept me in the loop during the whole project. The boat was ready two days after the 4th. My wife and finished up our boat trip back to Grand Haven with a perfectly running boat. Jim's team took pride in all aspects of their work, not only the actual repair but they kept our boat protected and clean through this extremely messy repair.....lots of oil and engine coolant involved. Again, Jim and his team at Arcadia Marine are professional, personable, and a dedicated team. You will not go wrong with this group. Thanks Again for the professional service!!!!

From the owner: Complete Marine Service that services all major brands. Fiberglass and wood hall repair…read more Electronics sales and installation. We also have a 60,000 sf. inside storage area as well as outside and seasonal dockage.