They got my van repaired in a timely fashion and a fair price and they also have coffee and water…read moreavailable in the waiting area. Nice people and highly recommend!

Friendly and HONEST!!! We All know it can sometimes be tricky to find a reasonably priced honest…read moreshop any where, but I've found one in Traverse City and felt you all should know about it. D&W used to service transmissions for a small mechanic shop I worked at in Leelanau county, so I've seen them do over 40 transmissions in my short time as a mechanic. We never had a problem with any of their work! Not a single tranny, and I'd be willing to bet that's the norm for Wayne and the D&W crew. So now, when the trans in my plow truck finally had had enough, I confidently took it to D&W. Wayne took me for a diagnostic cruise in my truck so he could explain what was happening and what would have to be done for repairs. It's great that he took the time to help me understand how and why! I do most repairs on my vehicles, but transmissions are over my head, can't thank you enough D&W!!

All automotive is always so honest, I take my vehicles there because I don't have to worry about…read moregetting soaked on something thats not wrong. I know when I go there I have to get in line, if everybody could just figure that out, there would be way less stress. Thanks Again AA

Do not go here! They do not care about the customer. I took my car here for what should have been…read morean easy fix and it took 2 days to do. Then they backed my car into a van and destroyed my bumper and knicked the side somehow. I was like $1,700 worth of damage. They fixed it but I had to practically beg for a rental car during all of this and through it all they made it seem like it was almost my fault. LIke I was the one inconveniencing them. Very poor customer service and they definately don't go above and beyond for anything. NEVER GO HERE!!!

Very honest and organized. They communicate what needs to be repaired and what repairs can wait and…read morethey don't try to fix things that aren't broken. I know if I make an appointment with them and drop off my car in the morning, they have it done by the end of the day. They're fabulous.

Exceptional service every single time! Honest and full of integrity. Matt you have a fantastic…read moreteam! I will continue to recommend you and your team to anyone looking for service.

I scheduled ahead of time to have my snow tires which are on their own rims put on. The tires…read morewith their lug nuts were dropped off. When I picked up my car and my regular tires, I was handed a box with not one set of lug nuts but three. The lug nuts that were placed on my car for the snow tires did not match and one tire had only three lug nuts, not four. When questioned, they argued with me and said that's what I gave them, whip is not true. As well, I should have only had one set of lug nuts returned, not three, and none of the lug nuts matched?? What did they do? I got no where with the owner as he refused to admit something wasn't right. I now also have a shake which I didn't have before and have to take my vehicle into another tire shop to fix.

Best service ever! I am a little late to this post, but they took our truck in and were able to…read moreget us on the road in a short amount of time. They were amazing. I hate telling everyone about them because I always want them to myself, but in all honesty they are the most amazing and caring people ever!!!

I'm an out-of-towner; got a rec for Boardman Valley Automotive from my sister, who's a local. Good…read morevibes; listened REALLY well, and tried to clearly understand the problem. Diagnosed everything--even a kind of weird cruise control issue--easily, got the work done for WAY less than I'd feared. As someone who's watching every penny, that level of care is a big deal from every possible angle. My car runs noticeably better for a $75 tune-up. I jokingly call this Boardman Backyard Car Guy, b/c that's how it feels. Totally unmarked from the road, and not even visible (call for directions), BVA is a word-of-mouth kind of business. And they got me in, under kind of stressful timeline on my part. Full respect. These little owner operated places are a total crap-shoot about reliability and honesty, but I'd go here again if I need car work. My weird little aging manual transmission is grateful, as am I.

Extremely honest, professional and knowledgeable. They never fix something you don't need fixing,…read morebut of course will do what is necessary. Highly recommend!

Just Trucks / Cherry Capital RV We needed a part for our RV…read moreand the part had to to be shipped overnight. This place has us hooked up to stay here in our RV till it's ready to roll. SUPER nice people and excellent service. That should be tomorrow some time. So if you're up by Traverse City and need service, this where you should come. Grawn/Interlochen/Traverse City area Michigan

They were kind enough to fit is in on the Friday before Labor Day. Our sway bar was completely…read morebent. Fortunately they had a new one and put it on within a few hours. Since we were just passing through it was very important to fix this before continuing.