Veterans Day 2025, we got the outback in Union Gap 10 minutes prior to them opening. We were probably 10th in line. We decided to sit at the bar, took us 45 min to order a beer and the blooming onion and which came out burnt. By 2pm we decided to leave very dissatisfied and disappointed. If you're gonna offer a veterans Day special, don't have two servers running the bar and the restaurant by themselves. (shame on you for putting the servers through that,) and then to have at least five veterans get up and walk out while we were there, including us for getting no service. I have to kudos to the two servers who were working their butt offf and dealing with angry customers at the same time. Outback management do better. This is the second time we have been at this establishment. The first time was no better there will not be a third time. read more

Outback Steakhouse - Burnt blooming onion - Steakhouses Near Me - Union Gap, Washington

Our waitress was wonderful!! She took excellent care of our large group of 8. She was attentive and brought extra drinks without being asked. The food was excellent!! Everyone loved their entrees and the bloomin onion was delicious as always. We always enjoy Outback and love that if we want a great steak we know just where to go!! read more

Very mixed review. . . . The food was very good, but the service was AWFUL. It took forever to get served. Our drinks arrived wrong - we were given 3 mojitos when it should have been a house specialty with Irish whiskey - when we sent them back, instead of remixing them correctly, the bartender stuck a lemon in each one and sent them back to us. read more

Place was a mess. No manager. Two servers for entire restaurant. No bussers. Waited for everything forever. Our server was great considering

Food so good forgot to take a picture 10/10 would recommend and beautiful service don't know why people complain ask for resse she's has a welcoming attitude read more

Outback Steakhouse - NEW Kingsland Pasta - Steakhouses Near Me - Union Gap, Washington

Ok ok ok. It's darn good given the price! The staff is great. The wings are great. The pork chops are great. The food is solid. I like it. Five stars... read more

Just had a fabulous dinner! Service was exceptional, from the greeting to the service. The food was excellent. Courtney was personable and professional! Really needed this after a week on the road! read more

My husband and I came here for dinner on a Friday evening. He orders ribeye with a baked potato and a salad , and I ordered the 6 ounce sirloin with vegetables, a baked sweet potato and French onion soup. We both really enjoyed our meals and the service. Our steaks were tender, vegetables just right and all served in a good time and with a smile. I think this place is improving, and I'm glad! read more

Outback Steakhouse - I enjoyed my meal so much that this is all I have a picture of! - Steakhouses Near Me - Union Gap, Washington

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First time customer, ordered the Family Pack ($75.00) curbside for son's 25th bday party. Won't be ordering again. Everyone got diarrhea about an hour after eating. Meat undercooked not well done. Tiny portions for sides. 1 roll for 4 adults. Macaroni was disgusting. Said they wouldn't honor the senior rate because I had to call in the order rather than place it online. read more

Here's probably the best place to eat dinner or lunch when you're in the Yakima-Union Gap area. The location is tucked away between a huge deserted shopping center and a truck-stop-like Best Western Plus, and the parking lot shows the wear and tear of too many truck stops, but the food and service are up to the standards of the chain. read more

We forgave the insanely slow service because it was Valentine's Day. What we couldn't look past was the quality of food - busy or not, it was not acceptable. We ordered our steaks medium well and they were both so over well that we both only ate about 3 bites each and brought the rest home for our teenager who fed them to dog. 1/2 of my baked potato was raw and the other half was perfect (how do you even do that?). The bloomin onion was very over done as well. We were not about to send them back because we had already been seated for 2 hours with a reservation! We used to love Outback but we will not be back! read more

My family and I came here at 7:30 PM got sat quickly and proceeded to order our appetizers and food. Do you appetizers came out about 20 minutes after we had ordered and afterwards we waited almost an hour for the rest of our food to come out nobody checked on us. Nobody asked us if you were OK. We had to flag the waitress down multiple times for things when we got our order my plate was missing one of my side dishes and honestly the steak is kind of dry, she didn't ask if we needed anything as a server myself, the food is taking a long time. I am sure my customers every step of the way and letting them know what is going on with their food I did not feel this way on the other side of that situation tonight. I probably won't come back here. Update now we're waiting on the check in my broccoli and it's been about 10 minutes already and still nothing. read more

Outback Steakhouse - My $26 dinner that's missing a side - Steakhouses Near Me - Union Gap, Washington

This is the second time I've odered take-away and when, after a 20 minute wait, I called to let them know, I was told I would have to come in because they were just too busy to man take-away orders. If that's the case they shouldn't take take-away orders. When I complained to the server, he gave me lip and attitude. The owner of this establishment needs to have a serious seminar with his servers and readjust his workforce if he wants to keep good reviews coming in. read more

The worst it's ever been. I ordered a Cobb salad, and I'm not sure what I got but it wasn't a Cobb salad! Definitely turned into a truck stop restaurant - read more

Outback Steakhouse - What I actually got. It's not mixes greens it's iceberg lettuce with a smattering of bacon and ground eggs. 18$ - seriously?! - Steakhouses Near Me - Union Gap, Washington

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I was a bit nervous given the reviews but we had a wonderful time at Outback tonight. The service was excellent. Brenton was patient and helpful. He continually checked in and made sure we had everything we needed. The portions were big. And the bloomin onion was excellent as always. read more

I read about the slow service and sub par food but wanted to try it because it was walkable from hotel. The steak was cooked to perfection and cut with a fork. The server complimted my choice of wine pai read more

Chicken was a bit dry, flavored profile on point with my chicken sandwich upgraded to wedge salad and that was perfect. The service and price point being equivalent to what I would expect to pay at a fast food restaurant is comparable since I only drink water and don't usually buy appetizers. Their warm bread and butter is the best! Considering the accessibility from the high way will definitely be stopping by again. read more

Typical outback steakhouse, really friendly waitress, met up with a cousin whom lives in Washington, while out on the road truckin' with another cousin. All I really wanted was some brews and a good conversation. Ordered some Michelobs, they were nice and cold. Our waitress kept coming back often to check in on us. They actually made my sirloin steak medium rare, which is a rarity! read more

Outback Steakhouse - Steakhouses Near Me - Union Gap, Washington

The rib steak and baked potato was perfect. Their ranch dressing is also very good. I would go 5 stars but I had a bad experience with the delivery driver and he let my bag and food get soaked in the rain. Also the delivery took 30 minutes longer than the original quote. The food was prepared perfectly. read more

Enjoyed our three course dinner at noon. on March 19 th, my husband's birthday. Our sirloin was cooked just right. Our server was excellent! Thank you! You made my day! Happy birthday to our server. read more

My wife and I stopped by 30 minutes before closing. The service was good, not great. My wife had the wedge salad and loved it. I had an ice cold Hefeweizen which was delicious! I had the Kingsland Steak and shrimp pasta which was very good! I would eat here again. read more

We were staying at the hotel across the street, and ordered in. The food was good, the service was good, they did forget our salad but promptly brought it. Presentation of the food not the greatest otherwise not a bad experience. read more

Outback Steakhouse - Chicken strips and sweet potato - Steakhouses Near Me - Union Gap, Washington

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The food portions are very disappointing in that they are tiny. The flavor was decent, but there was nowhere near enough food on anyone's plate to justify the high prices. My chicken was about 3 bites worth and gone. My wife's lobster tail was the size of her fork. 2 bites and it was gone. Nearly $85 to feed 3 of us and 2 of the 3 left hungry? I drank water. No alcohol drinks, nothing special... just dinner. Only reason for 2 stars and not 1 is because the waitress was great. read more

Outback Steakhouse - The lobster tail was smaller than the fork. - Steakhouses Near Me - Union Gap, Washington

Does Outback feel like it needs a brand update. The food is the same as it was 25-years ago. It's consistent,comforting and dated. Outback is the more expensive alternative to the Old Country Buffet. 25-years ago you went to the Outback for the drinks and appetizers. They haven't changed. The bloomin onion, wings and drinks are the same the ok not difference is the wait staff have less "flair" on the uniforms. The meal followed the usual course, drinks, bread, salads, entree and the bill. Comforting and consistent for two parents with two kids. Outback needs a makeover. The food, and service is consistent but no longer feels different from a Applebee's, Ruby Tuesday or Chilli's. read more

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We had received a gift card for Outback and wanted to use it up before it got lost in my purse. We stopped by around dinner time, and it was not too busy. We were seated quickly and given drinks and fresh bread right away. I ordered a bacon cheese burger and added a salad. My husband ordered the ribs that were on a special menu. The burger was great, it was thick and dense with flavor, lots of bacon and fresh veggies. The ribs were also a hit. Husband described them as juicy and meaty with a tasty BBQ sauce and he liked the housemade pickles it came with. The service was pretty good, our server was friendly and kept the drinks full and checked in on us about three times. We enjoyed the dining experience, and would stop by again when we are driving through. read more

Worst meal I have had. I ordered the score three special which is a special plate due to March madness. Left most of it on the plate. Really? How can you mess up a Bloom n onion. Wasn't anything like the advertised special. Service was friendly but not worth a 20 dollar meal. Table was sticky when I sat down. Whatever it was stuck to my arm so my arm stuck to the table for the rest of my visit. Took more then 45 minutes for the food to arrive at the table and by the time it arrived my soda was empty. Getting a refill seemed to be a chore and took way too long. If the food were any good it would have been gone by the time the refill arrived. The fried onion was soggy and tasted like it was left over from yesterday. As hungry as I was I just couldn't eat it. 1 and a half only because they were friendly. Too bad the food was so bad. read more

Outback Steakhouse - This picture says it all. Do yourself a favor and go elsewhere. - Steakhouses Near Me - Union Gap, Washington

Paid $9 for a draft beer? Food was good and service- but stupid price for a Sam Adam's

Right when I walked in I got amazed, I loved what they did to the place! I seen people laughing and having a good time with there food and beverages. We got seated in no time as we ordered our drinks and our appetizers, the waitress was very nice and took our order kindly. I was so happy, it was my grandmothers birthday today! So we had her birthday dinner at the Outback Steakhouse, and we don't regret going here! She enjoyed her time here, and so did we! I suggest going here read more

Outback Steakhouse - Outback steak house Menu - Steakhouses Near Me - Union Gap, Washington

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Absolutely the worst experience I have had dining out. Waiter was very poorly trained. We had to ask twice for everything. Out of what I ordered at 5:30 pm. Never filled our water glasses the whole time we were there, never took away our dirty dishes. When we got our bill we had been charged an "up charge" for the vegetable I got because it was considered premium. Never was that mentioned by our waiter at the time of ordering. Just an overall bad experience. Never going there again. read more

Friendly staff but the food was below par with other Outback restaurants I've been to. Ordered 4 bone-in ribeye steaks and got 1 bone-in ribeye and 3 regular ribeye these people think customers can't tell the difference. The worst part is that the steaks we got had a lot of grill crust on them. Would not go back to this place again read more

Love coming here...I have celiac disease and they always go over and above in accomodating me. I've never gotten sick after eating at the Union Gap WA location. Thanks mates! read more

This has to be the worst restaurant i've ever been to. Long wait for a table and way longer wait for food, super salty food too. Staff wasn't that great either. Overall, terrible experience for below average food. read more

Struck covid rules and regulations are being followed at this location. No seating at the bar, every other booth, and tables spread out equally. They still serve the usually good food, as you would expect at any other Outback. read more

My mother and I are passing through Yakima, WA and decided to have dinner at Outback in Union Gap. We were extremely fortunate to get Brenton as our waiter. Brenton is one of the most friendly waiters you will ever meet! He gave us some recommendations on what was good and was extremely helpful in his service. If you're going there I would recommend asking for a seat in his area! read more

Ok so here goes... The food was not great. The "décadent" lobster was a pretty mushy without a lot of flavor, and the steak was over seasoned and not just salt and pepper like it should. And the Bloomin onion was also way over seasoned as well as being greasy as hell. And the portions were pretty small. But hey, I didn't expect a lot for the "price" and I thought I'd take a chance. (Obviously that's not going to happen again.) I can't remember the last time I've been to this chain, so unfamiliar. But hey, it's Yakima, (well Union Gap) so not a lot of decent restaurants to chose from. We thought the menu was a little odd. The sides were listed on another menu. And when our waitress showed us where they were listed, she said we can pick from under the sides thing. I picked the loaded mashed potatoes and later learned it cost more. Yes, it said premium but It didn't indicate it was more money. Ok, it wasn't much at all, so no big deal. We ordered the steak and lobster "special" that was advertised starting at 15.99. So we told our waitress (who was nice and came by often to check in on us) that we wanted the "special". Then when we got the bill it cost $18.99! Yes, the menu showed that price, but again we asked for the "special". And we thought by ordering the special we would get the "advertised" price and could had extras to it making it more. Thus the starting price. Our waitress told us afterwards that the special came with only one side. So why didn't our waitress tell us that??? Ya know, we just went there to enjoy a nice dinner out, not to have to go all over their hidden charges. We left definitely feeling like it was a bait and switch. Well, we learned our lesson. So that's the last time we go back. read more

We had expectations--not even high ones. Reasonable expectations if you will. I mean, we expected quality and we got less than that. In fact, it was disappointing. I understand that they were busy, but that doesn't mean that your food should take an hour to get to you. The sirloin and prime rib had good flavor, and the fried mushrooms were good. I loved the bread, too. We also got the quesadillas. They were fairly good. The service was slow, but the staff was friendly. I would like to give a shoutout to Kelsey M, who was our server. I give Outback a three out of five stars, and even though it was disappointing, I would give it another chance. read more

Kind of pathetic when a restaurant that is known for certain things fails to deliver on even the most basic. Outback is known for offering bread almost before you are even seated. The man behind the bar here either doesn't care about standards or doesn't know what the hell he is supposed to do. Bloom petals have been discontinued and when you are by yourself no one I know wants a full blooming onion. Don't know if these problems are just at this run down location or what and doubtful anyone in management will ever read this. Update on this review. It is only this one location that has discontinued the bloom petals, although I think it more likely that the staff are just too lazy to care. Whatever you do, avoid this Outback at all costs! read more

Update: I responded via email as you asked. Guess thats when you can ignore your clientele because I've yet to get a reply! Sad! ...... Not my fav place to eat anymore. Just not the same. The bathrooms smell like they're not disinfected at all. Our waitress was good but the food.... when our food was brought out it was not plated nicely it looked as if the food had been thrown on the plate. It took 4ever to get our food. The waitress ce back out to tell us that 3 orders needed changed because they were out of that food. WTH does that mean, your out of foods??? Are you going out of business or is your manager nit doing food orders?!?!?!!! Not coming back!!! read more

Walked in saw dishes in a tub under the chairs where you wait to be seated. Ordered drinks that took forever to come. The food wait was close to an hour. The place wasn't even packed. The ribs were dry and tuff, the wings tasted gross, the shrimp and fried were made using old grease. Overall I won't recommend eating here. Bad experience for us read more

I have been dining here for years and have NEVER had a bad meal. On my busy schedule I truly appreciate the exceptional and prompt service and personal attention that is paid by Angie and Marcus. I am always welcomed with a friendly greeting or a handshake with the management stopping by to pay a greeting as well. I also enjoy the camaraderie and team approach I observe of the staff. No matter how busy they may be, everyone seems to be having a good time enjoying what they are doing. This is how a business maintains its loyal clientele and receives a 5 star rating from that clientele like myself. Hooyah! Thank you! read more