When you know the bill be over $100 before you sit down you expect de ent service. I had to ask 3x for silverware, never received a napkin, I ate my salad with my fingers and my drink was wrong. There were 3 hostesses joking around and checking their phones and apple watches, I understand being understaffed but it's a restaurants give people a fork. read more

Not great. They only had one server working so we had to wait 20 minutes even though the restaurant was almost empty. Steak was ordered Medium but were burnt on the outside and rare in the middle. Not a good experience. read more

Hallie was a fantastic server! She was so attentive and has a great personality! I would recommend asking for her your next time here!

Poor service no good at all , rude and dirty. They would not clean there tables so they could seat people . People were standing around doing nothing . read more

Overall: Not up to Outback standards Pros: -Our waitress was very nice and tried her best. I wish I knew her name. -We didn't have to wait for a table Cons: -Restaurant is just generally unkept, not clean. Plates are kind of greasy on edges. Food is plated sloppily. Everything is just sort of messy. No attention to detail. -Food was not up to Outback standards. My shrimp were not fully cooked. -Wait time for food is very long. I think they are poorly managed and understaffed. A combo that ruins a restaurant. read more

Ordered online so I could pick up at the curbside. Didn't get my ranch or my silverware, had to pour my own sauce on the volcano shrimp because otherwise it was just popcorn shrimp ‍ paid $8 for the smallest slice of cheesecake ever and didn't get any raspberry sauce with it, the coconut shrimp was 95% coconut breading and 5% shrimp. Bleh. Not impressed with my trip this time and probably won't be back. Not worth your money or your time. read more

Outback Steakhouse - Steakhouses Near Me - Gaffney, South Carolina

Went on a Monday. No wait. I wouldn't call it busy since they had chairs on top of tables with an entire side of the restaurant closed down. We put our orders in and didn't see our server again until our food came out an HOUR LATER. (She could have apologized for the long wait or just give us an update on our food.. or refill our drink... ) Our food had to have been sitting there for quite some time because it was all like warm. Mind you, we ordered one steak medium rare and chicken tenders.... $17 chicken tender lmao. There was hardly any chicken... mostly just breading... the Mac n cheese was soupy and a $3 upcharge... we ended up taking a couple of bites and asking for boxes to take it to go because we weren't planning on being there so long. Asked for some more tea and she acted like we were asking for them to remake our cold food which we honestly should have for paying all of that. You expect a much better experience when you're paying those prices for Mediocre food that you could get anywhere. read more

Friday evening treat to me after shopping! I sashay to the bar anticipating a delightful meal and I was not disappointed! First off the bartender was personable and when i stated I would like a margarita she recommend the house margarita! I chose the house margarita made with Sauza tequila and an extra shot. Happiness in a glass! For my meal I had the ribeye steak medium rare, string beans and house salad. Ample portions of string beans, scrumptious flavor. My steak was prepared perfectly, tender juicy and so flavorful! Salads can be drab or pleasantly fresh, with a variety. This one contained cherry tomatoes, cucumber red onion and iceberg lettuce with the house dressing! The manager stopped to enquire how my meal was and if everything was satisfactory. I gladly reported that I was very content with everything I ordered! I've been to this particular Outback on several reasons, one its location is convenient and two, I've never been dissatisfied with service or my chosen meal or drinks! read more

Outback Steakhouse - Sauza Margarita - Steakhouses Near Me - Gaffney, South Carolina

See all

Sat at bar. Ordered app. Never got it. Food was good. Asked for bread twice. Never got it. Disappointed in experience.

After a long day of shopping in the outlets I decided to stop by outback for a steak with my boyfriend the atmosphere was quiet it wasn't busy at all I arrived about 9pm . Outback is pretty much the only restaurant in the area that was open after 9pm in which everything else was closed so hey why not .. We ordered two bone in Ribeye steaks medium with creamy spinach and a sweet potato 3 sides of Garlic butter sautéed onions and mushrooms . A sweet tea and a Shirley temple and Also medium flavor wings for an appetizer . To start off I'm giving this particular establishment a 3 because apparently someone forgot to heat up the creamy spinach and it literally wasn't cooked . The sweet potato's were amazing very sweet and soft . Both steaks came medium rare in which we had to basically take all the food back to get it right . The Shirley temple came as a sprite . Our appetizer came with the dinners . The 3 side steak toppings never came . In addition we sat waiting for a corrected meal for over an hour in which we waited for our food for an hour to start off . The service wasn't terrible due to having such a nice server but it was a disappointing dinner . The establishment lacks unified organization and little to no following of direction . read more

Outback Steakhouse - Mild wings - Steakhouses Near Me - Gaffney, South Carolina

See all

food was ok but the nastiest place we've ever eaten in. Trash and spilled drinks all over the floor at every table and our aisle. Don't know why health department doesn't shut them down. spoke to manager and he was unapologetic. read more

Don't know why anyone still ever eats here. Mediocre food and service. Save your money and eat somewhere better. Like Chic-fil-A.

Updated Review: Outback contacted me and sent a gift card. We decided to dine in instead of carry out. To-go will never have it together here, ever. They get +2 stars because our waitress, Kennedy, was so awesome. Other than her, I wasn't impressed. I have given this place so many chance they have struck out twice! Never, ever again will I return to this location! If you are assigned to work the to-go window/area then that is your job and your job alone. My order is never right, ever! Not even a whole cup of butter to split between baked potato and bread (pictures included) Minuscule serving of salad. On my last visit they had forgotten my ranch and I caught it before making it home, after walking in it seemed as if I had inconvenienced the girl working when I asked her to get me a ranch that never made it to the bag. I'll drive to Spartanburg, Gastonia or Greenville before I ever go back to Gaffney's location. read more

Service was poor at best. We were seated fairly quickly for a larger party but took forever to get drinks. Asked for Splenda twice and never received it. Salads came out after we reminded them. This restaurant was not busy. Tables were empty and not cleaned. A member of our party was delivered the wrong order twice. The manager took the order off our bill but not one apology. We won't be back. read more

We called at 2:30 pm for call ahead seating. we were to arrive at 3:30pm. We got there and I checked in at 3:15pm but was told we wouldn't be seated until 4:30. there was no line and only one other four top waiting. As peop who already ate were leaving they shared their experienc, and it wasn't good. we usually love to eat at outback however it seems this management is not very capable of keeping it together. It's a shame but we will go to another location. just beware Gaffney sc location is in trouble. read more

Julia did an awesome job. Great service and even asked if we were rewards members, which we are. Fast service, great food.

In all the food itself is good. Once we sat down, we waited about 2 hours before we received our food. Our silverware was dirty as well. It took maybe an hour just to get our appetizer. If you are looking for a place with good food in a decent amount of time, this is not your place. read more

The food was awful. I ordered a simple burger with fries and it was so greasy and gross. The staff is unprofessional in what they wear and make-up wise. The food is all mediocre and the service is bad. Also they didn't give us the lunch special even though we had asked if it was still available. And everything we had asked off was on still. And the energy there was judgemental read more

This is for take out. You can find the menu online. You can call ahead and order I like the burger so I often get one for the road This location is convenient for my traveling south so I often stop here The ordering is easy. They bring my order out to my car so it's really easy The burger is always good and cooked how I like it Often the fries are soggy and cold. Sometimes they forget the utensils But I'll keep coming back for the burger This is next to the outlet mall read more

Ok I guess the a lot of staff at Outback stayed out celebrating New Years Eve last night because no one is here working at lunch time 1-1-23. That would explain the one cook in the kitchen and the hour wait when the restaurant is empty. That does not explain being out of so many basic items on the menu like coke products , French fries, etc. new management needed asap. read more

Went around 3pm to an empty restaurant. Was told by the staff that It would be a 30-45 minute wait because, there is "no staff" to take care of us. Waiting on a server at a table for us isn't an issue but clearly they don't want to have the business if they're turning people around when the restaurant Is completely empty. What a shame... Went to the Olive Garden nearby, restaurant was also empty but they took care of us right away! read more

I have been visiting Outback in Gaffney, SC for 15 plus years. During these years service has seen its ups and downs. We have not visited for months due to poor experiences.. We have recently chosen to only to sit at the bar when Tiffany was working because of her amazing personalized service. She remembers us and my gluten free substitutes. And even going as far as to remember our family stories! Tonight Tiff was not working. We sat at a booth and were absolutely amazed at the service provided by Robert Broadwater. From the moment he introduced himself, it felt as if we met a friend. Even with a slight wait on items for dinner, he ensured us he was taking care of our dinner! Our date night (which doesn't happen often with 3 children) was AMAZING! Thank you Robert and thank you Outback for hiring and retaining this amazing individual! read more

We come down to South Carolina almost every weekend and this is our go to spot since we stay at the hotel nearby. My boyfriend races down at the track so this one time we were in such a rush. However, the staff was so accommodating to us!! Even during this pandemic, the staff were on point, friendly, calm and attentive. A major shoutout to Preston (whom was working the front), Steven A (our waiter) and Mike (the GM). Unbelievable service!! You all made our meal experience fantastic, keep it up!! read more

Outback Steakhouse at the outlet mall, Gaffney, SC SUCKS!!!!!!!!!! A rock in my salad, ordered a beer, got the wrong brand, cold vegetables had to ask for silverware, it was dirty, had to ask for water. Manager never came to the table, now reduction or comp of anything...HORRIBLE FOOD , EXPIERIENCE!!!!! NEVER, EVER GOING BACK! Miss Quincys Family Steak House(s!) read more

My family will not be returning to the Gaffney location. After giving this location multiple chances, we have finally given up. Poor service, long waits, dirty tables with dishes piled up, cold food, etc. We literally sat next to a table that was piled high with dirty dishes (looked to be several tables worth) and even added our own dishes to the table because our waitress never came to pick up our appetizer dishes after our entrees arrived. I ordered potato soup and it was cold. I don't mean lukewarm, I mean came from the fridge to the table kind of cold. Not exaggerating. Sent it back but it didn't come back warm until I was finished with the rest of my meal. Totally disappointed. read more

You would think Outback Steakhouse in Gaffney would be a great place to eat however you would be wrong. Bad service & terrible steaks. Will not be going back. C Lewis read more

This is ok over priced with the so called Australian Outback decor or theme. The food is like 6.1 out 10 stars. The service is ok for the three times we have there. The place is clean and nice bathroom. I would go someplace else. read more

I'm not one to publicly complain, but I've never had worse service in my life. We got there at 6:30 (on a Wednesday, so not even a weekend), and we were asked for a name and told it would be a minute. Then 10 minutes later we were told our table was being cleaned off. There were about 17 empty tables. At 7:05, 35 minutes later we finally were seated. Then our waitress comes over and told us she needed that table AND ASKED US TO MOVE. Okay, fine, it was a slight mess up. At 7:10, our waitress walks by and said she'd be right with us, then waits on 3 tables, walks by again and says she'll be right over after she prints a receipt for another table. She then comes back and finally gets us water by 7:20. We had been sitting there for 15 minutes before we even got WATER. THEN, we finally order and get our food at 8:00. An hour and a half after we got there and there were still multiple tables empty. It was by no means packed. So, everything comes out and my husband is missing his fries (so legit he only has a burger on a plate) and I am missing my asparagus. So we then wait for that to come out. Then we get the check and she didn't leave a pen (I guess she didn't want a tip?) so we have to hunt down a busboy who then goes looking for a pen all so we can give a waitress a tip she probably didn't deserve. The worst part of it all? No apologies were made nor was anything offered to make up for it. read more

If there was a way to choose half a star they wouldn't even deserve that. This is the third time in a row this place has sucked, please do yourself a favor and stay away. Queensland chicken and shrimp came out cold tasteless and without chicken. read more

We love coming here... they have the best service. They are very friendly and courteous, our servers today Jona and Dory know their stuff...it's also our daughters birthday and within minutes of walking in, she got 11 Happy Birthday wishes from the staff and customers...really made her day!!! read more

Myself, husband and granddaughter had lunch here last Saturday. I was paying with a gift card that appears to have been hacked. The manger was so nice, she took care if our lunch and gave us two 10.00 bonus cards. All her kindness was very unexpected and appreciated. I didn't get her name but we will not forget her kindness. And the food was great. Thank you very much to OutBack Steak House,Gaffney,SC Delia read more

Julia was spot on strongly recommend asking for her if you eat at the Outback in Gaffney, SC !! Great Service!!

I can see why this place isn't rated well. The service was fine and our cocktails were good. But they were out of most of apps we tried to order. We settled for a steak quesadilla and grilled shrimp. The meat on the quesadilla was anemic to put it kindly with a strange flavor and the shrimp was borderline cooked. We sent the quesadilla back it was inedible. I don't understand the poor food. It's a chain shouldn't consistency be across the board? read more

Was here tonight and had great service. Our waitress was great her name was Julia. We had t been here in a long time and it was wonderful.

Arrived at restaurant at 4:30pm on a Saturday. Ordered two Steaks with loaded baked potatoes, some drinks and an appetizer. Steaks did not come out until 5:50pm. Manager said there was a "miscommunications". Also that the bake potatoes were still not ready and he would have them brought out when they were. My wife's steak was the wrong cut, and the wrong doneness. The Manager apologized, took it back, but clearly brought the same steak back out cooked more. We were running late so she said she would just eat what was brought. The Bake Potatoes never arrived. They brought the bill for the full amount!!, I called the manager back over and he said he could take off $3.99 for the loaded potato I never received, the entrée price for my wife's meal which was not the right steak and no loaded potato and the appetizer. So basically he took off what he did not serve us and a $7.99 appetizer. After and hour and 45 min of bad customer experience I finally left. Sad that the manager felt that was enough. read more

Terrible service. Waited outside for 25 minutes after getting the text that my food was ready. Had to call back to tell them I was outside. No sauces and I even asked for extra. Chicken was dry and fries were cold. read more

Ordered 2 bone in rib eyes for over $27, such a dis appointment. We mainly do this to treat our pup to the great bone. Will take this place off our list. read more

We had an issue with one of our steaks being undercooked (rare) and then being redelivered over cooked (well done), but the manager Garrett was nice and handled it very well. The rest of the food was great, and the other steak at our table was cooked perfectly. Our waiter who's name I can't remember was also awesome and very sweet! Wouldn't hesitate to return to this location. read more

The food is good here but the service was Horrible! The server ignored our table the whole time we were there almost two hours. The server brought out the wrong salad and just walked off. Never asked us if we need anything the whole time we had to scream to her while she was servicing other customers to get her attention if we needed anything (which she never brought to us). We eventually had to get a manager Najah/The Ninja who was wonderful and took care of everything for us! If I ever go back to this Outback, which I probably won't EVER, it'll be because the food was actually good whenever it finally arrived and the manager. read more

Never been disappointed at this Outback location. Food always fresh and drinks are always nice. Come here every time I visit Gaffney's Outlet. read more