Rod came up and repaired my hot tub quickly and at a reasonable price. His travels were also out of…read morehis usual area of service.

Rod was absolutely amazing We purchased a home with a spa…read morewhich was having issues. He had it figured out in minutes. Fixed 2 leaks, replaced the breaker, changed 2 gaskets & did a complete inspection. We definitely will use him again & would highly recommend. He came out on a Sunday & it was greatly appreciated.

Sales staff is incredibly helpful and friendly. Always an enjoyable visit to this store and they…read morehave the knowledge to help you through whatever you need.

** Fireplace Service/Repair Review **…read more Outstanding customer service and technical knowledge! Our gas fireplace hadn't worked properly for an extended period. On Friday, November 15 (2024), I called Orley's and was scheduled for an appointment in early December. To my surprise, I received a call a week later stating an opportunity was available and Dan could come by that day and fix the problem, and I readily agreed! Upon arrival, Dan repaired/replaced the ignitor, but a problem with the gas valve remained. Due to the age of the unit, he didn't have the component with him, but believed he may have had one at the shop. Although a new part wasn't available, a compatible valve was on hand and could be installed at a later time. After some conversations, Matt and Tammy very graciously agreed to come by after the close of business that evening, and replaced the valve! Our fireplace runs like new, and our living room was nice and toasty that weekend to spend time together as a family. Without hesitation, I highly recommend Orley's for your fireplace repair needs!

Ken was very prompt and professional. Worked through some challenging moments on our hot tub…read morerepair. Did a great job for us. Highly recommended.

This is my "go to" pool & spa company, as I really appreciate the service I get. Very professional…read moreand timely. I've had Luke (the owner) service my spa for the last 6 years and I've been super happy every time he's here. He is very knowledgeable about the pool and spa sector and has a passion for getting things done right. I highly recommend Rogue Pool. I've tried other spa/pool companies in the Rogue Valley with mixed results. One business I used would let me down by not keeping me in their schedule. Rogue Pool on the other hand has never let me down. In addition to great service, Luke has all the latest equipment to get the job done fast and perfectly. He also will make any necessary repairs without having to call in a sun contractor. He fixed a leaking spa pipe for me recently and got everything back into place without any issues. Truth...

They don't honor their warranty, return calls or fix faulty equipment they installed.read more

We discovered a mysterious water leak somewhere between the homeowner's valve at the meter and the…read morehouse. No signs of water, just the meter showing a loss of about a gallon a minute. Plumbers couldn't find where the leak was, nor could another outfit that used sound equipment to try to find it. American Leak detection came out a few days before they said they could. They found the source of the leak within a half hour in a pipe junction buried in the front yard. Their patented technology and experience turned out to be the right tool for the job.

Checked their contractor's license and the status (as of today 12/19/2022) is listed as "inactive"…read more This would automatically void their liability insurance, if they had any. The state contractor's board lists their liability insurance as "none". (No work comp, either).