Wonderful place, very attentive and caring for my senior. My dog enjoys getting her colorread more

The worst experience ever. They abused my dog claiming she was biting when my dog never bites. They…read moredidn't even cut her hair they left her head and tail all knotted. Tried to charge me 250 when they didn't do anything. They made my dog nervous and scared where she was crying. Please don't take your dog here you will regret it if you do.

If I could give this place 1000 stars, I would. My dog just…read morerecently got diagnosed with kidney failure and as soon as I found out I knew I had to book a photoshoot for her. Hands down the girls at this place from the owner to the groomers, 100000000000% amazing. I called and the owner immediately just listened to me and accommodated everything I needed. As soon as I got there the girls knew exactly about the situation. They all had amazing communication and booked me with the same groomer from last time. Which also she did an amazing job on too!!! Ugh I just can't stress how great this place and these girls are. Oh also the best part, I asked if they can save some of cocos hair so that I can as it as stuffing for a teddy bear or something and they not only saved it but also gave me a cute hand made Polaroid! I started tearing up. Thank you thank you thank you! You guys are seriously amazing!

Welp! I moved to the antelope valley about 5 months ago and, I am learning the hard way. Normally,…read morewhen I find a diy dog wash, I expect to either wait for our turn or just get her in the tub and get it done! Not this time. When I walked in around 8:25am on a Friday, I was happy to see no one was there except someone that worked there and another lady in the back. I was not greeted with a smile or any customer service rather, a deer in headlights look and "do you have an appointment" no I said. I told her I looked at their website thoroughly and nothing said I needed an appointment unless I was paying for her to be groomed, which I wasn't. She still insisted I could not use the empty wash bins, no other customers, unless I made an appointment. I couldn't believe it. I had already driven 30 minutes to get here with my 100 lb Great Pyrenees and I did not want to leave so I begged. Please, I said, it will only take a few minutes. She let me but then mixed up the soap in a separate container that was incredibly watered down. I asked if I could use the shampoo that was literally right in front of me and she quickly replied, no. There's a risk of allergens ok cool. She was a nice enough person and I'm going to let her slide because maybe she's new or has never worked in customer service. Next time I'm going to Tehachapi.

I have a very skittish 7mo puppy that is always a challenge to dress up and bathe, I was very happy…read morewith her turn out from her first visit to the groomers! Everyone was so welcoming and took the time to get to know my baby girl in way that I haven't seen from most groomers, they took the effort to get to know if she was comfortable settling in and reassured me of their familiarity :) Was very thankful to get updates on her and getting to know her temperament with grooming in general. Will definitely be returning again soon!

Love how they are flexible with scheduling. My bulldog loves this place. My doggy tries to jump in…read morethe car when we leave the house because he thinks we're taking him to the groomer. lol Great staff!

Always the best service and our fur babies are very well taken care of!!…read more Nick has taken care of both my dogs and cats from the time they were young until they passed from old age. I wouldn't go to anyone else.

my today experience was such a wonderful experience, my baby girl Delilah, which is a standard…read morepoodle when I say her groom was so on point I want to thank Geno for such amazing work I truly appreciate Pampered Pooch 100%

They do a decent job grooming but your dog will be in a cage all day waiting to be groomed. Very…read moreoverpriced as well.

Lucy is always happy and in a good mood when I pick her up, for a small dog she gets nervous quick…read more, Victor always gets her right , Thank you

1st service was great! Couple months back they were very informative and patient with my hyper dog…read more 2nd service done today in a while and it was the most amazing service. Now having 2 furbabies. 1 was having her first experience. They just loved it . Again very informative. Glad to know they do training as they groom. Really glad I came back. My furbabies needed a major tlc. ! Another thing that I appreciated was how much the owners are involved and want to take care of the animals they are survicing but also have wonderful customer service. Very kind people!! My doggies look great, smell great!! Just very happy overall. Thank you Palmdale Dog wash and groomers!!

They don't honor their appointment times. If you knew you had a doctor appointment then there would…read morehave been no problem to reschedule. But me having to call you and you telling me we should reschedule when I was already waiting outside your grooming place was so unprofessional. I'm sure you guys are a great place but unfortunately won't be taking my pup here. It's 10:06 and you guys were closed.

I highly recommend this grooming service! I recently had surgery and wasn't able to take my dog in,…read moreand they were incredibly accommodating and caring during that time. They did an amazing job grooming my pup, who came home looking and smelling great. Their kindness, professionalism, and excellent service truly meant a lot. I'll definitely be back!

Kari was amazing!! I was looking for someone to groom my dog as soon as possible, as our regular…read moregroomer is having some personal, unforeseen medical issues. When I initially messaged Kari, she was out of town, and does not typically groom on weekends. I explained to her I work at a school and sometimes it's difficult for me to take days off during the week. I also live far out in the Mojave area. I let her know I could drive my dog to her mobile grooming van. Kari reached out to me a few days later & said she was available to fully groom my dog. So today, (Sunday) Chewie was groomed; he looks amazing! He has a bit of anxiety. Kari made him feel so comfortable, & relaxed. I was so grateful. I did however pay a little more than I normally would, but I was fine with that, as she operates a mobile grooming service. I highly recommend Kari to anyone that may have a nervous dog, or for any dog for that matter. She was also really great at communicating with me. : )

Took very good care of our furbaby. We were on vacation and needed a place to board him.read more

JW Kennel was great. They were a huge help with a last min…read moreneed to kennel our dog. The staff was great. Only reason for the 4 not 5 star is the facility/lack of outside space for the dogs. Staff: 10/10 staff was extremely caring and helpful. Price: $ probably the best price in town. Dog runs: 6/10 some of the runs need some love/updating. There is also no option for outside time for dogs. Our dog is a high energy runner and needs the outside time. Responsiveness: 10/10 call or text back fast Overall 9/10. Would highly recommend of your dog/s don't need a lot of outside time to burn energy. Staff is awesome and price is more than fair.