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Ottaway Electric Service

5.0 (2 reviews)
Open • 7:30 am - 6:00 pm

Services - Ottaway Electric Service

Electric inspection

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3 years ago

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Lizard with a Ladder

Lizard with a Ladder

(4 reviews)

He does good work, and he goes the extra mile to figure out complex problems and save you money…read more That matters most. Lizard with a ladder also upholds the stereotypes of contractors. We had him out several times, and he missed his promised time every single time. We had to call several times when he forgot he was supposed to be at our job. Still, once he was there, he would work diligently and make every effort to do things the right and best way, not the easiest way. He did not take shortcuts, and you want an electrician who cares about doing your wiring correctly. He also took the time to solve problems we presented that were not part of the original plan, and he added them in at a fair price. This probably explains why he was often late. It can be hard to know how long a job will take, especially when you are doing your best to do things safely and correctly and taking the time to do it right. So we were understanding about that, once at our house, he often stayed longer than scheduled to make sure we were happy and the job was done correctly. We will use him again.

Requested a sump pump be replaced and sump tank emptied. The plumber did those things. But did…read morenot put the seal back on the lid. I asked him if he could put it back on so I can pay him. He then just tightened the lid back on and STILL forgot to put the rubber seal back on. I know have to spend time unscrewing the the lid myself and put the seal back on. 2.9 out of 5.

Creative Contracting - Picture perfect grand entrance chandelier, happy wife happy life!!!! Thank you!!

Creative Contracting

(3 reviews)

Creative Contracting NC LLC is DISHONEST, UNTIMELY, AND UNPROFESSIONAL. I contacted them in early…read moreNovember 2024. I requested custom rolling shelves to be installed in my master bathroom and a spot on the wall to be painted over where it chipped. I was informed that it would be doable to be completed by 23 November 2024. It was understood that I paid half the estimate upfront to deposit and then pay the remainder when the work is complete. So I paid half upfront to deposit; amount was $1,860.00. On the planned completion date, I received a text message that there is a family emergency and they requested if the completion date can be pushed back to 24 November 2024. I said to that the new date is fine. And then the family emergency is extended, and extended, and extended thru Friday, 6 December 2024 and then thru Saturday, 7 December 2024. We agreed that the work will be completed firmly by no later than Sunday, 8 December 2024. By this point I have been more than reasonable and accommodating to the life situation that they are going Through. On 10 December 2024, and I verified that there has been no work done at all on the shelves or the painting job. I called, texted, and emailed the team with no response. I had discovered the nature of the emergency; so of course it's a traumatic experience. Also, at the same time, I am working in a tight budget. I cannot just throw away $1,860.00. By the end of December, the shelves and paint job were take care of by another person. On 15 January 2025, they informed me that they are taking care of the refund; first tried Zelle, then Venmo and did not work, so we agreed on a cashier's check sent to me. The cashier's check was mailed to me on 28 January 2025. And since January 28th 2025, no further updates; complete silence. I send one final message expressing my frustration and anger with the refund process on 17 February 2025; and then two days later on 19 February 2025, they finally reach back out to me ONLY after I initiated the follow up message. They tell me the refund check was mailed back to the office; this information I did not know, so at this point, I am dissatisfied more that they did not reach out back to me to close out the refund process. On 19 February 2025, they confirm with tracking number from UPS that the refund check is mailed to me to my correct mailing address. I received the package from UPS. However, upon opening the check is not in the mailer; there is only a neon green envelope with '1900.00 Refund' written on the outside. I noticed the green envelope was ripped in one corner and the mailer was also ripped in one corner. At this point, I still haven't received the refund. So, we agreed to send the check via USPS instead. We confirmed with tracking number that the check was mailed via USPS on 5 March 2025. On 14 March 2025, I received the mailer. Inside the mailer package, the check was not there. Instead, there was a Customs and Declaration Form and their business card. No refund check. At this point, we have utilized two forms of mailing technique without success. So, understandably, I asked them to provide the refund electronically either via Zelle or Venmo. I have no word of whether or when my deposit will be refunded, since that is the honest and professional thing to do. At the end of the day, it is poor customer service. CREATIVE CONTRACTING NC LLC TEAM CANNOT BE TRUSTED. DO NOT HIRE THEM.

Thanks for all of the help guys! Creative contracting really lives up to their name. We called them…read moreover they were on time they got the job done in a timely manner and they were creative at how they performed the repair.

Ottaway Electric Service - electricians - Updated May 2026

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