Rocky experience with this design center. I purchased a new light fixture. When I came to pick it…read moreup 2 weeks after ordering, I noticed I was given the floor model. There was NO indication I was getting a used fixture. It took many calls and a week to get resolved. Resolution: they ordered a new fixture which came in 3 days (an improvement from the 2 weeks it took originally)

I would like to recognize the outstanding new Store Manager - Nicole Elliott!…read moreNicole, shares her vast knowledge and experience of over 30 years in the lighting industry. She will be with you through the whole process - helping you with lighting selections and budget, visiting the job site to plan the placement and followup through the final installation. My husband and I truly enjoyed working with her! She gave great input and advice on our lighting through out our entire new build. The store pricing is competitive and the showroom has a large selection.

They went above and beyond with our electrical work we needed done…read more Their prices are reasonable.

This is a great company . Yanni and Brian. Very efficient honest thorough. Highly recommend this…read morecompany

We are in the process of remodeling a house so we frequented Butlers a lot. What I really liked…read moreabout this store is the staff is very knowledgeable and helpful. The guys remembered my name and always thanked me for shopping there. If they didn't have what we needed, they found out when they could get it in and followed up with me.

From the owner: Lighting Fixtures* Home Decor* Lamps & Shades* Chandelier & Pendant* Crystal* Fans* Furniture &…read moreDecor* Lamps* Outdoor Lighting* Indoor Lighting* Vanity & Sconce*

I was in Wilmington visiting family and decided to go to Ferguson Home location in Wilmington…read more Wow, they sure didn't want to work with me. I asked about a 54 inch vanity and the lady snapped at me that that was a custom size. Got back home today and called another Ferguson store and was treated great. The lady said that is an unusual size but "let me call Raleigh and Carrboro store to see if there are any on the floor for you to look at." Wish staff at Wilmington store had been nicer. Oh well.

Although there are many poor reviews that has not been our experience. It is better to have an…read moreappointment but if you know your needs they are great to work with. Colon was great to work with, appliances we wanted were ordered promptly and the handoff to delivery was smooth. If you're in the market for more high end appliances they are great to work with. If you walk in you may have to wait for help but you certainly can browse leisurely while you wait. Any returns have been seamless as well.

went to get a moen shower valve -asked the guy for the price turned his back run my card even…read morethough i said hold until i get a price -82 bucks-what a bunch of criminals-said to remburse and he acted dumb- pissed and i walked out -will never reccomend to anyone- so just out of curiosity -ebay and amazon 18 bucks -on both -screw them i will use it but never hubbard again===wish i could do a negative rateing

Proceed cautiously. The sales reps only want to sell costly junk for their own benefits and…read morecommissions. Management was advised and nothing changed. Take your business else where