Stay away from this company. I can't believe the…read more"contractor" that Ally Storm Claims sent to assess my Hurricane Florence damage. This guy was extremely unprofessional, filthy hands and ripped-up jeans, coming on to me and touching me inappropriately on my body. (I had to say I had a husband just to get him to back off.) Additionally, he reeked of cigarettes. But the worst and most suspicious of all was that he refused to provide a written breakdown (estimate) of all the work that he had assessed. No written estimate. He said, "Once we have your confidence, and you sign an agreement to hire us, you will get all of that." WHAT?! I posted a negative review on Google, and the owner's fiancé contacted me, wanting to meet with me because she knew I had a recording of my encounter with her employee. She came and wasted my time though. She said that she, herself, was a licensed contractor. She had me take her all around the house, showing her all of the damage, and then she made me wait at least a half an hour until her actual contractor who did the work for her company showed up. Why did I take her around and show her all of the damage, when she is not capable of providing a breakdown of costs herself? What a joke. To top it off, she told me that her company would provide that estimate for me to determine whether or not I wanted them to do the work. I never got it. Stay away from this company.

Very pleased with Ally Storm Claims in Jacksonville NC. We replaced our roof one month prior to…read moreHurricane Florence and did not lose any shingles during the storm. Our project manager, Michael Barker, worked with our insurance adjuster, negotiating all repairs within our deductible. We ended up with a 30-year roof wind rated to 130mph. If you live in or around Jacksonville NC, and need a new roof, call Mr. Barker at 910-546-4826.

We signed with Southern on September 14,2023. As of March 8th 2024 all we have to show for our…read morescreened in porch is a slab of concrete. Communication is non existent it was always us calling them. They use third party contractors. We were told that they it would be end of December then Jan now they haven't called us back yet again.

Up until this morning, they would have gotten 4 stars. To start on a positive note, the crew did a…read morebeautiful job and most of the staff is extremely kind. That's where it ends. When the salesmen came out, I was very clear I wanted French doors. He advised me to get a sliding patio door and upgrade to French doors later which was just insane to me. He told me to consider it and wrote my estimate for sliding doors and said it would be another $1000 for French doors instead. When they came out to take measurements, I reinforced that I wanted French doors not sliding doors. Then when they were being ordered (5 months after I initially met with the salesman) I was told French doors were going to be a $2k+ upgrade and that they had no idea where the salesman got the $1k from. Paul was absolutely wonderful and worked really hard with me to reach a solution and have nothing but kind things to say about him. Now we're in January (this whole process started in June) and when I spoke to Brittany on the phone last week Tuesday to set up install date I asked her what my remaining balance was, she told me $4600 (rounded). But then this morning when I go to pay the remaining balance I'm told they forgot to add in an additional $1600. I've managed 2 offices in my career, a car lot and a flooring company. Never in my life would I ever tell someone one total and then send someone to collect payment and give them a higher total, extremely unethical. I have budgeted and saved and picked up overtime hours for the total I was given and now it's once again "I don't know where they got that number from." Whoever is running their office needs to be replaced.

We had the BEST experience with Matthew at Coastland Construction. He was incredibly responsive,…read morevery professional, and reasonably priced. Our new deck/porch has given our backyard a complete face lift. We could not have had a better experience.

Truly remarkable company with a building expert at the helm. Dialed in and focused, it was…read moreabsolutely fascinating to watch this company work. The owner was no-nonsense and I've never seen an individual with more skill and expertise. When he arrived on the job everybody's performance went up, even the crews who were at our house that didn't work for Coastland. My family and I are so pleased with our new outdoor living area and it is no wonder TimberTech featured Coastland Construction's work on the cover of their 2024 brochure.

erials and the size of your home…read more We initially thought this project would cost between $40,000 and $45,000. But guess what? It was much less! So go head, I encourage you to give them a call. *NOTE: Our project was accomplish in three weeks because supplies were available, and the three contractors were available during the timeframe.*

Jerry, Ritchie and their crew took great care of a sadly neglected and abused house in dire need…read morefor an update. They are consummate professionals. They do what they say and are honest and trustworthy. I hired them to replace the siding on the entire house. It turned out beautifully! The crew worked incredibly hard in the heat of the summer to make sure it was done correctly. When some additional work was identified, Jerry and Ritchie provided the information I needed and took care of the problem. I have had some bad experiences with folks in the past. but this company and their employees showed me what REAL PROFESSIONAL CONTRACTORS look like. I will hire them again in a heartbeat! Totally trustworthy and competent!

I was very pleased with Greg , Chris, Mike & Elvis & their knowledge, expertise, & help in making…read morethe right choice for my floor. I'm a 74 year old widow who knew noting about what they were doing, but they walked me through every step of the way and this meant alot. I would definitely go to them again for any work I might need. Oh by the way, their prices were very reasonable. I personally would rate them a 10!

Greg Dicarlo is the rudest man. His customer service skills are lacking, he is snide,…read morecondescending, and belittling to women. I called to see if he could replace a Simonton brand window sash due to a tree falling on my roof and a branch breaking my window. The only reason I did not call him out on his rude and disrespectful manner was at that time I did not know if anyone else in town had access to Simonton products. He marks up his prices to over double of that of his competitors. If you want great customer service and better prices call Scott at Richards Building Supply/Eastern Aluminum.

I have now worked with ECG and specifically Bri twice! I give her 10 stars for knowledge, customer…read moreservice and patience! She is simply awesome!

they don't seem to follow thru once you decide to move forward haven't been contacted about…read moretemplating and how to pay with check online guess I'll move on to another

They were very responsive and professional. Walked me through the whole process to get my roof…read morereplaced and got it done fast and efficiently. I would highly recommend them!

My quartz was recently installed by this company on behalf of Discount House. I found this company…read morewas not responsive to DH unless they inquired on their own. An appointment window was made for 2 weeks after the template. DH had to follow up to determine when they would be ready. The appointment was made for 8-10 am. When no one showed by 10:30 AM I called DH. They then had to call Wilmington Granite to find out what was going on. They told them that the appointment was missed and they would try to show up the same day between two and 4 o'clock. I ran some errands outside the house and came home at 1:20. Wilmington Granite showed up at 1:30 and weren't even aware that they had an appointment that morning or in the afternoon between two and four. Customer service is everything this day and age, especially when we're all paying a lot more money for the same services. 2 gentlemen showed up, but one performed most of the work and had to keep calling his partner on the cell phone to come help. While cleaning up, they used a Clorox product on my wood cabinets, floor and quartz before I recognized what they were using. I would expect granite and quartz specialists to know these basic elements of the job. The quartz does look nice installed and this is what the 3 stars is for.

My husband and I were in the market for new kitchen and bathroom countertops when we were referred…read moreto Wilmington Granite. Joyce Diggett was the sales manager we dealt with and we found her to be truly personable as well as professional. She was very knowledgeable about the products they had to offer and was very helpful and detailed in meeting our needs. She offered suggestions, but never tried to 'oversell'. The employees who came to dismantle and install were extremely courteous and very respectful in the way they treated us as well as our home. The turnaround time was very efficient. Overall, our experience was very pleasant and we will definitely refer their services to others.