We signed with Southern on September 14,2023. As of March 8th 2024 all we have to show for our…read morescreened in porch is a slab of concrete. Communication is non existent it was always us calling them. They use third party contractors. We were told that they it would be end of December then Jan now they haven't called us back yet again.

Up until this morning, they would have gotten 4 stars. To start on a positive note, the crew did a…read morebeautiful job and most of the staff is extremely kind. That's where it ends. When the salesmen came out, I was very clear I wanted French doors. He advised me to get a sliding patio door and upgrade to French doors later which was just insane to me. He told me to consider it and wrote my estimate for sliding doors and said it would be another $1000 for French doors instead. When they came out to take measurements, I reinforced that I wanted French doors not sliding doors. Then when they were being ordered (5 months after I initially met with the salesman) I was told French doors were going to be a $2k+ upgrade and that they had no idea where the salesman got the $1k from. Paul was absolutely wonderful and worked really hard with me to reach a solution and have nothing but kind things to say about him. Now we're in January (this whole process started in June) and when I spoke to Brittany on the phone last week Tuesday to set up install date I asked her what my remaining balance was, she told me $4600 (rounded). But then this morning when I go to pay the remaining balance I'm told they forgot to add in an additional $1600. I've managed 2 offices in my career, a car lot and a flooring company. Never in my life would I ever tell someone one total and then send someone to collect payment and give them a higher total, extremely unethical. I have budgeted and saved and picked up overtime hours for the total I was given and now it's once again "I don't know where they got that number from." Whoever is running their office needs to be replaced.

amazing customer service and professionalism from the initial phone call to the inspection with…read moreaustin. i highly recommend austin for his hard work amd professionalism.

This is an amazing business. I needed some work done (center vent i think) replaced on my mobile…read morehome. Austin came out and just was the most stand up guy a person can meet these days. He was honest, upfront, and clear on the options and his recommendations. He didn't do the "up sell" thing you would expect from any rep selling a job. He did the opposite and told me when my roof was last repaired, what needed done and broke everything down simple enough for it to make sense. To top it all off (after multiple reps) he beat competitor prices by a fair margin. If you call this fine establishment for any business you wont be dissatisfied! Would recommend Austin to my own family! 10/10!

So, we sprang a leak during the last tropical storm. We were lucky and nothing collapsed through…read more Insurance always takes their time and sucks. So, we got a roof ourselves from these guys and gals. From the beginning of a phone call, the service was exceptional and very understanding. Many calls were made. Lol. They sent a guy named Scott out here to give us a quote. When that man got out of his car, I thought, great, they sent me a young kid that dont know much. Boy, was I wrong!!!!! This 24 year old had the experience and knowledge like no other. Being that he knew the things he knew and could explain it, you no longer have to sale to me. I'll take it. Lol. This company got me financed fast and had a crew of 4 guys out here days later to put my roof on. These four gentlemen got my roof on in one day. Not only that, they also made it look as if they were never here. I am impressed by the professionalism and price these guys have. Yes, they are a bit more than some, but they do the best job in the best time I've seen. Thanks to you all here that took care of me and my family and made us feel better. My roof looks great and so does my yard still.

Coastal Carolina Roofing Experts put the best GAF shingles on my roof in 2019 after the hurricanes…read more(Timberline HD by GAF). I also paid for their best warranty called the GOLD WARRANTY, which is good for 50 years. This job was done six years ago, so the faulty installation of the drip edge should have been covered. They did not install the drip edge correctly, and they will not pay for the repairs that I had to have done, which came to $2,242.02. They nailed the drip edge into the molding and the facia, but it should have been nailed into what they call the decking or the underlayment. I watched a GAF video that showed that the nailing should have been other than what they did, but they would not pay for the repairs that I had ti have done and paid for already. I sent them several pictures of their faulty work and the repairs that are under way. They refused to give me any satisfaction. They said that they didn't do anything wrong, so I sent them a GAF video on how to install the drip edge, which showed that they installed it wrong. I spoke to GAF several times, but they assured me that it was not their fault, which I totally agree with. It was the installers - Coastal Carolina Roofing Experts. I will be contacting the Better Business Bureau of North Carolina to file a complaint with them. We paid good money for their GOLD WARRANTY, but it was a waste of money, because they would not honor it, even after they told me that THE WARRANTY DID COVER "MATERIAL AND INSTALLATION." I paid $16,638 for this roofing job back in 2019. I AM TOTALLY DISGUSTED WITH THIS COMPANY. I tried to call the telephone numbers at the top of our contract with them; two of them were disconnected and the other one was a car dealer in Toronto, Canada! GOOD LUCK!

Scott at maven is a stand up guy. I had him come out and quote me on some work on my roof expecting…read morethe normal "worst" case and he changed my thoughts on people in the industry. He is such a quality representative and would have LOVED to do business with him. If i didn't have history and a friendship with another business in the same industry then i would have went with Scott 10/10 times. Would recommend to family. Thanks Maven for sending him my way!

Worst service ever! Find someone else! We paid for a fortified roof installation 2024-they were…read moresuppose to submit the paperwork to our insurance company & provide us with the paperwork as well. Neither was done & no one will call me/email me back to rectify this. Ive messaged over 40 times & keep getting told someone will respond-no one ever has. We're now in 2026! Now going to court over this, absolutely ridiculous. We've never had any issues like this with another company-extremely disappointing! Also side note: they wrecked our brand new deck. They didnt cover it and now there are stains all over it after the roof was replaced. Weve had the deck refinished and stains are still there, we cant get them out. We originally had the roof replaced after we were told from them it would fix two window area leaks. The roof had NOTHING to do with the windows. The leak was still there after the roof was replaced, it was just a simple seal around the windows themselves.

Lucas was on time, even a little early, to clear pine…read moreneedles from our roof. We agreed on a fair price and we really got great value for the money. He removed all of the debris then he cleaned up and hailed away all of the mess. We will definitely call Life Construction for roof clearing and for any general contracting work we might need.

I am so impressed with Life Construction. I heard a leak in my roof and when I called they called…read moreback in a short time, and Dakota and Lucas came out the next day to do a roof inspection for FREE. Dakota showed me pics of the problems with the flashing on my chimney and other serious issues with my failing shingles. I've never heard of them before but I liked that they were quick to respond, showed me pics of previous shoddy work with my chimney flashing causing the leak, and other concerning roof issues. Dakota explained how they would repair my roof with illustrations so I could understand what I was paying for. We decide to have a full roof repair/replacement. They did my roof in just one day (2 story, the garage and wrap around porch. They are "head and shoulders above the rest" because they not only care about the construction, they care about the client. I worked with one main person, Dakota, from inspection to onsite construction to completion.a report built and continued from beginning to end. One person to talk to face to face/text/voice through all stages of the job. That is an amazing business model! What makes them "head and shoulders above the rest" was not only the fast and exemplary work and clean up they did, but also they cared that my medium to large dogs needed to go out midway during the construction. I was trying to figure out how to let my dogs out to relieve themselves, when Alex and Lucas offered to walk my dogs for me (I'm 60 and have a difficult time walking one--my husband walks them.) Alex and Lucas actually carried my 3 dogs out past the debris areas so my dogs wouldn't be in danger of stepping on nails and then walked them for me because I'm 60 and the dogs are strong and pull too hard. I didn't want to impose or take up their valuable time, but they cared and wanted to help being dog lovers themselves. Life Construction is the best experience and best results I have ever had in the 21 years of home ownership (built in 1981) doing repairs/upgrades/remodels with private contractors and known companies. I found out that Life Construction does it all because they build houses from the ground up. To quote Dakota "We're like one stop shopping, and no job is too small." The last part was in response to me asking if they could put a floor in with base boards on a bonus room. Life Construction are amazingly good people with excellent work ethic.

Short Story: The best local roofing company you will find!…read more The morning Hurricane Idalia came through I discovered a leak in an upstairs bedroom. Immediate triage revealed a long term slow leak in my attic in which my decking was rotting and soft. Considering my house is only three years old you can imagine my displeasure. Started calling roofing companies immediately and with the rain still falling take a guess how many answered or called me back. Out of at least nine only one answered. Jennifer was one of the nicest people and actually followed through with calling me back within ten minutes to let me know Mr. Romero would be out within an hour. He showed up in 45 minutes and got right to it, sealing off the leak with an anchored GAF tarp. He even cleaned out my gutter downspouts while up there. Who does that these days? He wouldn't accept payment and said he could come out within a few days to replace the decking and shingles. I received an estimate via email within the hour and was taken back by his more than fair pricing. True to his word he was back within the week and my roof is like new again. During this process I learned Mr. Owen Romero owns the company, has a little over a dozen roofers working for him, is an honest family man and cares about his customers. The entire process was one of the most positive experiences I've ever had with a contractor. From Jennifer in the office, the communication, quality of work, price and the fact he provided pictures of everything he did spoke volumes to me. Whether you are in need of a repair, a new roof or building a house OD Roofing is the company to call. They do it all from metal, flat and traditional shingles. If you are a roofer in Eastern NC just know OD Roofing put you on notice. I hope I never need to call him again but if I do, I look forward to the services he provides. Thank you Owen, Jennifer and the OD Roofing family. You will always have a friend in me.

If there were 10 stars... I cannot say enough great things about this company. Small business who…read moreputs his customers first. Very prompt, efficient, reliable, affordable, quality work. Owner stayed on the job to make sure it was done correctly. Cleanup was spectacular, no waiting days for dumpster removal, no left over shingles in my yard. I would recommend Owen and his team to anyone who needs a quality affordable roof replacement!!

Prompt, honest, and high quality craftmanship. Tough to find people/businesses like this anymore…read morethese days. Bookmark this guy right now! https://www.jwexteriorsllc.com/

Great company!! Professional, prompt and experienced! I was in need of new gutters and some cedar…read moresiding replaced and JW came by and gave me a free estimate, which was more than reasonably priced. JW also noticed I needed a new chimney cap and made one to order. They even fixed parts of my roof where a previous company had done shoddy work. They actually care about the work they perform and the customer they're working for!!! I can't say enough good things about them other than if I could make them my " all around go to contractor" for any needed job, I TOTALLY WOULD!!!

My roof was a total loss due to a hurricaine. I contacted 3 roofers and chose to go with Victor…read more From the start he was fair and professional. He provided several options and explained what each would entail. I was thankful for his contract as I've encountered a shady person in the past. His communication before, during and after the job was exceptional. I would recommend Victor to anyone and will definitely work with him again! Thank you!

After our tenants moved out and the hurricane came through we needed to make multiple repairs…read moreinside and outside in order to put our home on the market for sale. Vic was amazing to work with. He got out to the property and provided us with quotes quickly, offered us multiple options for each part of the project so that we could make decisions that best fit our budget, and completed the work on schedule. Our realtor was very impressed with the quality of his work. We live out of state and couldn't be at the property in person but he made the whole process easy for us. Definitely highly recommended. Thank you Vic!