1. R & J Contracting

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    Swansboro, NC

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    R & J Contracting

    5.0 (3 reviews)

    Services - R & J Contracting

    New roof installation

    Roof replacement

    Siding installation

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    Murray Commercial Roofing Systems

    Murray Commercial Roofing Systems

    (1 review)

    My roof had been replaced by my homes previous owner using the services of Murray Roofing in…read moreFebruary of 2014. In March of 2019 I noticed that an area above the garage was leaking. I called Murray and an estimator was sent out. Following his inspection the estimator explained to me that the ridge vent had been installed incorrectly and that this was the cause of the leak. At this time neither I nor the estimator knew that it was Murray Roofing who had replaced the roof in 2014. Their representative left by stating that I'd have an estimate for the repair within the week. In the meantime, I looked up the warranty information that was provided at the time I purchased my home and it turns out that Murray had installed the roof. When the $1000 estimate arrived via email the following week, I responded by asking if they could do any better considering that they had been the ones who incorrectly installed the roof in the first place. I received a reply stating they could do no better and that someone had done work on the roof since they installed it. This I knew to be false and stated that it was I who had merely applied some roof sealant on the shingles to prevent further water damage. I reminded them that their own estimator said that the install was faulty, and that I would post reviews on as many sites as I could find to bring light to this wrong. Two days later I received a call from Mike, the general manager, saying that the warranty for workmanship was only 12 months and that the fascia and soffit material being installed backwards by someone other than Murray was to blame for the problem. Now I don't know if the fascia and soffit were installed by the original builder or not but I do know that they are not the cause of the leak. I had been up on the roof both before and after this suggestion and had taken a garden hose and liberally sprayed the area in question and i did not see so much as a drip. Not to mention, the house was built in 1994, if the fascia and soffit were installed incorrectly at that time wouldn't the leak have developed prior to 2019? No one but the original builder and Murray Roofing have had their hands on the roof. Mike then went on to state that his estimator, Victor, was wrong and that the vent can be installed that way. He then reiterated that regardless of how the leak originated the 12 month labor warranty applies. So I guess my take from all of this is supposed to be that not only does the individual that they sent out to perform the estimate not know the difference between an improperly installed ridge cap and one installed to industry standards but I'm also to disregard his opinion and allow that even if they had admitted to installing the cap incorrectly, the 12 month warranty protects them from any further responsibility and I'd be on the hook for 20% of the cost of the 2014 roof replacement if I want something done about it. At the end of the day I wasn't looking for them to do the job for free. Just take into consideration that they were likely a contributing factor in the reason why the roof was leaking in the first place and provide me an estimate accordingly. This was too much to ask from Murray Roofing.

    From the owner: Professionals In Roofing & Construction - Quality Roofing Services & Great Customer Care…read more Let Commercial Roofing Systems inspect and measure your roof today. We offer complete new roofs and tear offs. We strip your roof down to the existing deck and check for rotten or deteriorated wood. We will repair your deck as needed. We will then in

    Coastal Carolina Roofing Experts

    Coastal Carolina Roofing Experts

    (8 reviews)

    So, we sprang a leak during the last tropical storm. We were lucky and nothing collapsed through…read more Insurance always takes their time and sucks. So, we got a roof ourselves from these guys and gals. From the beginning of a phone call, the service was exceptional and very understanding. Many calls were made. Lol. They sent a guy named Scott out here to give us a quote. When that man got out of his car, I thought, great, they sent me a young kid that dont know much. Boy, was I wrong!!!!! This 24 year old had the experience and knowledge like no other. Being that he knew the things he knew and could explain it, you no longer have to sale to me. I'll take it. Lol. This company got me financed fast and had a crew of 4 guys out here days later to put my roof on. These four gentlemen got my roof on in one day. Not only that, they also made it look as if they were never here. I am impressed by the professionalism and price these guys have. Yes, they are a bit more than some, but they do the best job in the best time I've seen. Thanks to you all here that took care of me and my family and made us feel better. My roof looks great and so does my yard still.

    Coastal Carolina Roofing Experts put the best GAF shingles on my roof in 2019 after the hurricanes…read more(Timberline HD by GAF). I also paid for their best warranty called the GOLD WARRANTY, which is good for 50 years. This job was done six years ago, so the faulty installation of the drip edge should have been covered. They did not install the drip edge correctly, and they will not pay for the repairs that I had to have done, which came to $2,242.02. They nailed the drip edge into the molding and the facia, but it should have been nailed into what they call the decking or the underlayment. I watched a GAF video that showed that the nailing should have been other than what they did, but they would not pay for the repairs that I had ti have done and paid for already. I sent them several pictures of their faulty work and the repairs that are under way. They refused to give me any satisfaction. They said that they didn't do anything wrong, so I sent them a GAF video on how to install the drip edge, which showed that they installed it wrong. I spoke to GAF several times, but they assured me that it was not their fault, which I totally agree with. It was the installers - Coastal Carolina Roofing Experts. I will be contacting the Better Business Bureau of North Carolina to file a complaint with them. We paid good money for their GOLD WARRANTY, but it was a waste of money, because they would not honor it, even after they told me that THE WARRANTY DID COVER "MATERIAL AND INSTALLATION." I paid $16,638 for this roofing job back in 2019. I AM TOTALLY DISGUSTED WITH THIS COMPANY. I tried to call the telephone numbers at the top of our contract with them; two of them were disconnected and the other one was a car dealer in Toronto, Canada! GOOD LUCK!

    A-Team Exteriors

    A-Team Exteriors

    (7 reviews)

    This company replaced my roof after the hurricane 2019. I know a little bit about roofing from…read moreroofing for my father and grandfather who were general contractors. They did an excellent job. I developed a leak in December 2024. Not from any of their work, separate issue. I asked them to come take a look. They couldn't come immediately, but were in constant communication until they could come a few days later. They addressed the issue and inspected the rest of the roof to make sure that everything else was still nice and tight. Couldn't be happier with their work.

    I don't think there are enough nice things to say about this company. I first met them in 2019…read moreafter Hurricane Florence. My roof had been severely damaged and another company had replaced it but did a terrible job. I got their name from my cousin who had said they were really good and honest. He was right! I had gone through a couple of companies that simply failed to show up to even provide an estimate. Since 2019 to today, they have made repairs on my NEW 2018 roof a total of 4 times. (Each time in a different spot.) They've also replaced both of my doors and even done some interior work for me. I sued the original roofing company which dragged on for four years. During that time, any time I had questions or needed anything, A-Team Exteriors were always there to help. They have been very fair in their pricing and once I can afford to replace my roof in its entirety they will be the ones to do the work. I simply won't trust anyone else!

    Maven - My home in the middle of a full replacement

    Maven

    (29 reviews)

    We had our roof replaced five years ago by the previous owners when we purchased our home. It was a…read morecondition of the sale due to storm damage. The previous owners had already moved out and there was no documentation waiting for us from Maven when we moved in. Additionally Maven never came back to do a quality inspection after the roof was installed. Now only 5 years later we have a growing water spot on the ceiling in our bedroom. My conversations have gone nowhere as Maven apparently has an agreement with the company that supplies the materials for any warranty concerns or repairs. The Maven representative was nice enough to contact me back and offer to come out and provide an estimate to repair at my expense at the suggestion if his manager when she also refused to send anyone out. Meanwhile Hide Tide roofing is on their third roof this month in our small neighborhood so word is getting around about Mavens quality and service. The CEO hasn't responded to my messages nor has anyone else from Maven leadership

    In or about July 2021, we purchased our family's forever home with 3 young children, which…read morewas represented as having a brand-new roof installed by Maven Roofing. Within one day of moving into the home, water began leaking into the living room, master bedroom, and master bathroom. These leaks have continued for approximately five years, from July 2021 to the present. We contacted Maven Roofing no fewer than 50 times over a three-year period beginning within weeks of the roof installation. Responses were frequently delayed by days or weeks. Maven representatives repeatedly attributed the problems to other causes (including the chimney) and performed multiple purported "fixes." We incurred thousands of dollars to have the chimney addressed as directed. Despite these efforts, water continues to enter living spaces, and significant mold has developed throughout affected areas of the home while children have been residing in the house, to include a fourth child born at the height of the mold issues. Warranty Denials and Attribution to Craftsmanship Claims submitted under our home insurance and the GAF manufacturer warranty (represented as a 20-year warranty) were denied. The denials stated that the damages were not weather-driven but resulted from poor craftsmanship / installation deficiencies / other issues. These are issues that should have been addressed by the installing contractor, Maven Roofing. Instead, Maven placed blame elsewhere while performing incomplete or ineffective repairs. Current Condition and Damages The roof is only approximately five years old yet has leaked since installation. Water continues to enter living areas, mold continues to accumulate, and other contractors have declined to perform corrective work, citing reluctance to associate their names with a Maven-installed roof of this quality. We now face estimated costs exceeding $30,000+ for mold remediation, drywall repair/replacement, and a full new roof. We have filed a formal complaint with GAF Warranty, as well as doing a Google review of our entire timeline, to which Maven has responded with continued misinformation. The owner/representatives of Maven Roofing have been unprofessional and difficult to deal with in our communications. Financial Strain The ongoing failures have imposed significant financial hardship on our family. In addition to the thousands of dollars already spent on the chimney repair and repeated temporary measures, we are now confronted with more than $25,000 in necessary costs to remediate mold, repair damaged drywall and interior finishes, and replace a roof that is only five years old and has never performed properly. We have had to replace furniture, rugs, and other items inside the home due to water damages and drywall falling from the ceiling. These unanticipated expenses have created substantial strain on our household budget and financial stability. Health Strain from Mold The persistent water intrusion has resulted in ongoing mold growth inside the home, including in living areas occupied by our family, including children. Living with active mold for years has added serious health concerns and stress regarding the air quality and safety of our home environment. Emotional Strain For five years we have lived with the constant presence of water entering our living spaces, the repeated cycle of contacting the contractor, receiving delayed or inadequate responses, and watching temporary "repairs" fail. The uncertainty of never knowing when the next leak will appear, the inability to obtain a lasting resolution, and the difficulty of dealing with the company (including unprofessional conduct by the owner) have caused prolonged emotional distress. There is currently no end in sight, which has taken a heavy toll on our family's sense of security and peace in our own home.

    Southern Touch Painting - How the blind is hung.

    Southern Touch Painting

    (38 reviews)

    from first call to job finished such a professional businless. they power washed our home and it…read morelooked great. after a few days to let the house drive painters arrived. they were early and jump right in making sure the surfaces were ready to be painted. once the painting started we were so amazed how meticulous these painters were. the job estimate was 2 days but on second day they didn't rush or cut corners but continued to focus on perfection. when they finished, and double and triple checked everything we were thrilled with the result. we have hired multiple painters and my husband has always had to fix or repaint. So great to find a business and employees that really take pride in doing a great job. will definitely be recommending Southern Touch to friends and family.

    Don't bother wasting you time, they don't communicate well at all! They lost out on over a…read more$10,000.00 job. They don't talk or call you back. They don't even know what's going on! They have no customer service skills, and could care less if you walk. I have never in my 60 years see a business that doesn't care like this one. I should have read the reviews before calling them. Like robots with e-mail... that have no clue what's going on. No one has NO idea who you talked to or what they said and their e-mails don't make any sense. They say they will call you right back and DON'T. Waste of time and energy, thankful that I didn't give them even a dime! I never write a bad review but this was very imperative to get this message out people please to chose wisely. Have a great day! BEWARE RUN

    R & J Contracting - roofing - Updated October 2026

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