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    Ottawa Diamond Flooring

    1.0 (1 review)
    Closed 9:30 am - 5:00 pm

    Services - Ottawa Diamond Flooring

    Floor restoration

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    12 years ago

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    Centura Floor and Wall Fashions

    Centura Floor and Wall Fashions

    (3 reviews)

    This is IMHO the best place to buy tiles for your home renovations. But don't expect to get away…read morefrom here inexpensively! It's a higher quality establishment, where you will pay for what you get, and be happy with the results. The service is good, and the staff is friendly and helpful. After looking and looking, going from hardware store to hardware store across the city, finding tiles that were not quite right, we finally caved in to come in and look at what these guys had to offer. I have to be honest though: at least one of the hardware stores told us the same thing they told us here - you couldn't walk away with the product; they had to order it in from somewhere else and it took time (a week or two, at most). So if you're laying tiles, take the time to plan for enough time to complete the work. Still, this establishment had some of the nicest displays we saw anywhere; it was well worth the trip out here. In our particular case, we brought a piece of the existing tile to compare with, so that we could find a complementary colour. This worked well for us.

    The product is comparable to what you will find elsewhere, and there is nothing special about the…read morepricing. Buyers need to beware that they have a non-published 30-day return policy on any excess tile. The count for that 30 days is as soon as the tile arrives in their warehouse, not when you receive it. Customer service is horribly lacking and exceptionally short-sighted. I would not buy again. Many other choices in Ottawa that are more customer focused.

    Infinity Flooring

    Infinity Flooring

    (2 reviews)

    What a fraud you are FRANCESCA P....you try to sell something to a store and get pissed off when…read morehung up...well i'd do the same to you. Stop sucking lemons and if you're going to trash a business, visit it and see the store and speak to the people in person, don't just get in a huff cause you are an idiot. I've been to the store, and the two ladies are a laugh, and they do NOT NOT NOT try to sell you the most expensive...you tell them your wants and budget and they will work hard to find something for you....prices are competitive too. My only gripe is that the hours are not upheld and it's often closed making it very difficult to visit especially when working during the day. I'd rather they close on Mondays and offer a longer day on Thurs/Fri to get more customers. I did not buy however i am impressed with their service, personalization to me, and dedication to try to find what i wanted when i wasn't even sure. I will recommend them and tell everyone i know to avoid this Francesca chick that doesn't know how to write a proper review

    Rang this company this afternoon to offer a free service to…read morethem. Before I could even finish what I was saying, the elderly gentleman (owner)? who answered the phone, abruptly cut me off, was extremely rude and barked ' I'm not interested!' and proceeded to slam the phone down on me. I can understand his presumption of a sales pitch, but that was not why I was calling & to cut someone off when they are speaking and hang up the phone is not only incredibly rude, but extremely unprofessional. If this man wishes to attract more business to the company, this is surely not the way to do it. Not only did he turn me away, now I will also tell all my friends, colleagues & family to stay away. I know a friend who is looking to replace all the wet areas in his 5,000 square foot home, so he also lost a very good potential customer! Note to business owners: Be courteous to anyone whom you are in contact with for your business. You never know who they are & how much business they can refer ( or turn away).

    Ottawa Diamond Flooring - flooring - Updated May 2026

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