A nice store with a great selection and really helpful staff. I had a shower/tub/tiling job done by…read morethem and what was a 3 day job took 7 days straight - they sent someone who had clearly not really done this before. Even the shop came by to take their sign off my front lawn by day 3 since they didn't want to embarrass themselves. Do your research before you commit to a reno with them - find out exactly who will do it and how much experience the person has because they contract out the work.

A tip of the hat to Kitchens and Bathrooms First on Industrial Ave. They remodeled my mother's…read morekitchen and bathroom. They were very professional. They provided a very competitive and comprehensive quote - which they stuck to. Timelines were speedy and adhered to; products were first rate and the service was fast, efficient, and pleasant. They listened, knew their products, gave good advice, cleaned up well and wanted me to be happy. Both my mother and I were completely happy. Thank you.

Terrys rugs are an exceptional quality location in ottawa. They…read more provide total service for the life of the purchase. We highly recommend you visit Terrys and view their large selection of rugs.

i was referred to Terrys Rugs by a friend who had an excellent experience there. I needed a…read morereplacement for a poor quality Persian-style carpet, and there was an extensive choice on offer. Attention was paid to my preference of design and colour palette, and we soon had a lovely carpet which exactly suits our needs. Thank you to the staff who were very professional. I highly recommend them.

They are very professional, we're able to install my hardwood floors within 2 weeks of receiving…read morethe quote, and the cost was very reasonable. If I had more floors to install, I would hire them back a second time. I've recommended them to friends and family. They are quick and efficient and are very knowledgeable. Highly recommended!!

Our backyard was looking its age, and we contracted Pinnacle Improvements to renew our patio and…read morereplace a wooden fence that had been damaged by this year's windstorms. We received a competitive quote and lots of good advice on how to proceed with the upgrade. Ali and his team were very professional, courteous, and reliable. They kept us up to date on product deliveries and when they would be on site. The final result was exactly what was proposed. They even worked in a couple of last-minute requests and provided excellent solutions to potential issues. All in all it was a great experience, and I would recommend Pinnacle to anyone looking to beautify their home.

Great service, they did a great job on our bedroom renovation. The project was done within the…read moreagreed upon time frame and price. I am very happy with the work and would hire them again without question.

Great sale and service experience! From the moment we…read morewalked in, to the inevitable back and forth and finally the installation itself. We are so happy with the end result. The product changes the look of the house. Thank you so much Christina and Eduardo!

It is implausible to think that a company can provide such pathetic and abysmal post-sales service…read moreas Blinds to Go. I have contacted the local store, and even the head office in Montreal, multiple times to have them order a replacement frame for my shutters. Multiple times, I have sent photos of damage, for which I am wholly responsible, to them, showing the frame I would like to replace. But I have yet to receive a commitment from them to help. I will persevere and climb the corporate ladder until I find someone willing to assist. My advice to anyone who is looking for window coverings of any kind is to look elsewhere. You will find a better product and better customer service elsewhere.

New Owners! From start to finish, these people have been great! Both Katherine and Antonio were…read moreable to help me with selecting tiles for my bathroom and kitchen! They also install. Not third party company, it's their own employees. I am very happy with the service. I would highly recommend.

New owners (and old ones) great service. Personal, not just another sale. Flexible, friendly, more…read moredown to earth -

Received a quick quote for carpet inside home…read more Had a decent selection of choices and prices were reasonable. Very responsive. Ultimately, decided to go a different direction but appreciated quick response and reasonable quote.

I wanted to help a friend who recently moved. During the move, one of her favorite prints got…read moredamaged. I sent Randall's a picture (1st one). I was familiar with Modern Masters Metallic paint but was not sure what color would be best to use to try and repair this print. She recommended the Brick color and she was spot on. (2nd photo). I do not recall her name but would like to acknowledge her expertise. This is why I keep going back to Randall's especially with projects such as this. They know their stuff.

Extremely dishonest. Charged my credit card more then twice the amount indicated in our phone call…read more I will not return