Just when my husband were about to give up our search, we found Emporium. How is it that we've…read morelived in Ottawa for years now and not known that it existed? Apparently they've been there for 32 years at that location. High quality solid wood furniture. Large selection. Custom available. GREAT service. Ryan can discuss your needs with you, and takes your investment seriously, both financially, and for the comfort and pleasure of your home. Good design sense. I *highly* recommend you visit Emporium!

We ordered a custom made table and chairs for our kitchen from the Emporium on Main Street in…read moreOttawa and were told we would have the finished set in 6 to 8 weeks. It is now 14 weeks later and we still do not have our furniture. Multiple phone calls to the owners have been made and we still do not know when we will receive our table and chairs. We were led to believe that our furniture was being made by the owners and they finally admitted during my last phone call to them that our order has been out sourced. Where and to whom I do not know. I made a down payment that I truly regret making. I will never purchase anything from the Emporium again and caution everyone to avoid custom orders at this store because the owners over promise, raise expectations, and do not meet their deliverable deadline. Further, they have misrepresented themselves as on site furniture makers. We fell for a great sales pitch and are now dealing with poor excuses. We have a sinking feeling that we may never receive our table and chairs. If the owners treat everyone this way, they do not deserve business.

MR KITCHEN We signed a contract to have a new kitchen…read moreinstalled on May 11 2019. It is still not finished. They require the full payment installing the kitchen. But they are in no hurry to complete your kitchen. Here is a short list of the issues with this company. We received a schedule for delivery, installation, inspection by MR Kitchen and the countertop measurement date. The date the countertop company would come in to measure. 1) They barely made the delivery date, I took time off and had to call them to find out what was happening. 2) The installer showed up the next day and installed the kitchen. 3) Once completed we noticed many issues, cracked door, incorrect cabinet placement, wrong size cabinets.... And the list goes on 4) The installer did not follow the plan and we could not even slide our stove in its location. The cabinets were misaligned. 5) The designer did not leave enough room for doors to open so the blind corner baskets cannot slide out as they should. 6) The inspection was scheduled for the next day at approx. 8:00am. No one showed up so I called. 7) The service manager did not know where his inspector was??????????? 8) He never showed up to inspect before the countertop company came to measure. 9) Countertop company came the next day and measured for countertops. 10) I realized the measurements would be bad because the cabinets were not installed according to the plan. I called MR. No one returned my call. 11) I called the countertop company myself and had them put the countertop on hold. 12) Three days later and at the last minute they sent the inspector. They called me at work to say they would be there in 1 hour? Spent 2 hours identifying what had been done wrong. 13) We assumed they would fix it ASAP. WRONG 14) For the next 4 months when they sent technicians to fix, repair or replace, they had the wrong pieces or the wrong size doors or not all the parts... All of them wrote down size of doors and cabinets.... But somehow that information was lost every time. They would come back with mismatched pieces and 1 time with a door that was 1 foot to short. When they noticed the blind corner unit could not slide out the service manager said that that was normal.??? (I have the emails) 15) All they had to do was look at the plan but I think that is to logical. 16) They had no idea from one person to the next what was going on. 17) We are still missing toe kicks because last time they came the piece was 3 feet to short? 18) This was just a taste of what dealing with this company was like.

From the owner: Kitchen renovations, kitchen cabinets, custom designed kitchens.read more

Quality product, great pricing, quick turnaround time, and most importantly... Dylan is AMAZING to…read morework with! Being fairly new to Ottawa, I'm not familiar with the options around me, I was referred to DS Custom Blinds by a colleague of mine & I am very impressed! I work long hours & he was willing to be flexible and visit for quotation/measurements in the evening. I've shopped around and couldn't find any other place comparable to their price nor service. All my future installs will solely be with this company. HIGHLY RECOMMEND!

From the owner: We offer free in-home consultation to personalize and design your space to complete the look that…read moreyou are envisioning. Our affordable prices and quality customer service is like no other. From initial consultation to final installation, we strive for perfection and are confident that we will leave you completely satisfied.