I am not a client of Rancourt Roofing nor would I ever be after what I have experienced. My neighbour and I share a driveway as we are each in a row townhouse. On Oct 11 an employee of Rancourt Roofing rang my doorbell and asked permission to use my driveway for about 1 hour since they needed both shared laneways for their truck in order to start repairing my neighbour's roof. I said yes and I moved my vehicle on the street. Once they were done, the same guy rang my doorbell again and asked if they could use my laneway again the next day, on Oct 12, but this time for the whole day, starting at 7am. I hesitated because you can't park on the street for more than 3 hours without risking getting a ticket. In the end, I agreed and parked on the street right in front of my house blocking their trailer. I figured if a by-law officer came by, I would probably be ok there. But not only did the approximately 10 roofers use my laneway (with my permission), they also used my front lawn and my front porch/entrance (WITHOUT my permission). They had a bunch of crap on my lawn, they sat and ate their lunch on my lawn and at one point blocked 3/4 of my front entrance with 2 large pieces of wood. My son's friend struggled to enter our house and asked the guys to remove the wood. They said yes, but didn't. 10 minutes later my son asked them again and they finally removed the wood that was blocking our entrance. Given how incredibly disrespectful they were of us and of our property, in retrospect at that point I should have went outside and insisted that they leave my property immediately. But I didn't. I allowed them to stay. The last straw was when I came home at around 7pm after having been out running errands and noticed that they were all gone, they had picked up all of their stuff from our lawn but left their big dump trailer right in MY laneway (WITHOUT MY PERMISSION)!!! Which meant that I would have had no driveway for my 2 vehicles overnight. I called their office which of course had closed at 4:30pm. I left a voicemail and told them that they had until 9pm to send someone to pick up their trailer or I would get it towed. Since I wasn't sure if anyone was going to hear my voicemail message that evening, I also sent an email and a Facebook private message after I found them on Facebook. Someone replied to my FB message and at 7:30pm, they sent someone to pick up the trailer. Following this, I sent an email to the office where I included a couple of pictures (one of which I am attaching here as my profile picture which shows all of the crap they put on my front lawn without my permission) and asked them to reply back to me with an explanation for all of what had happened. I have yet to hear back and I assume it's because I'm not a client so they probably don't give a crap. So I will at least post a review here so that others might think twice before going with this roofing company. I can't comment on the work that they do but I can at least say that they are very, very unprofessional, disrespectful and careless when it comes to the properties of their clients' neighbours. In my opinion, all of those roofers responsible for everything that happened yesterday and especially for leaving their trailer in my driveway without my permission, should be fired! Based on my own personal experience and the lack of reply to my email asking for an explanation from their main office, I would never recommend this company to anyone!! I wish the site would allow me to put a 0 star. Because 1 star is too much. read more