Very satisfied customer. Sent them an email on Saturday, January 2nd, not expecting an answer…read morebefore they returned to the office on the 4th, but got an email response on the Sunday, even when their office was closed for the weekend. They sent someone to come and check on Monday, and right away he went on the roof, took pictures and came knocking on my door to show me that some shingles were missing. He went to the store right away to go match my shingles and came back to fix the issue right away. Thank you so much for the quick and friendly service. I know who I will be calling when I need to replace my whole roof - Rancourt Roofing for sure - without a doubt. Sue Séguin

Terrible experience. The company is really bad at writing…read moreestimates, and left huge holes in my roofing. They ignored issues, didn't inform me of them. and later told me they had written them down but told me nothing about the issues. In the end, the work I paid them to do was not even the work my roof actually needed. Do not trust them to tell you what is going on with your roof. If you can't go up there and look at it yourself, do not trust them to do it. They claimed they were sending a building inspector after the job, but never did. They claimed they took photos of the work after it was done, but never showed it to me. I could never see a final report. They left the eaves full of debris, and left packaging and roofing material wrapping on my roof, which blew off. It's like they just skipped the last day of work where you would clean up and collect your materials? They left tools up there, and parts from a nail gun around my yard, along with some bungee cord. Very bizarre. Very dangerous. My follow-up with the company was not helpful. The customer service is not good. I had to pay another roofing company an additional $2000 to complete the job. All the roofing is subcontracted out and the main company owner has no idea what is happening out on the job sites. If you get a bad team doing your job, you're just out of luck. No accountability from the company.

Our backyard was looking its age, and we contracted Pinnacle Improvements to renew our patio and…read morereplace a wooden fence that had been damaged by this year's windstorms. We received a competitive quote and lots of good advice on how to proceed with the upgrade. Ali and his team were very professional, courteous, and reliable. They kept us up to date on product deliveries and when they would be on site. The final result was exactly what was proposed. They even worked in a couple of last-minute requests and provided excellent solutions to potential issues. All in all it was a great experience, and I would recommend Pinnacle to anyone looking to beautify their home.

Great service, they did a great job on our bedroom renovation. The project was done within the…read moreagreed upon time frame and price. I am very happy with the work and would hire them again without question.

We had Shayne and his crew install our gas fireplace. They gave us excellent service. We are very…read moresatisfied with their work. That is why we have decided to go with them for the cleaning of our furnace and other fireplace. People like them contribute enormously to your company and hope they are well compensated this Christmas .

Used their roofing service - good quality, free estimates…read more- higher prices - careful setup but not always clean - don't appear to lay down any tarp to catch nails/debris - estimated the job could be done in two days, ended up taking 3 days with break for rain - would have been possible to finish in two days if they had assigned more workers and taken job a bit more seriously the first day

We hired Kenstonework Home Solutions to do some interlock and foundation repair work for us in…read moreStittsville in April 2026. We found Ken and his team to be polite, punctual and professional. They worked hard and we were pleased with the overall quality of the job they did.

This is the 3rd time I hired this company for a job and I am very impressed. They are quick,…read moremeticulous, highly organized, and doing an amazing job. They clean the area when the job is done. They are very friendly and most of all, but taking everything in consideration, the price is certainly competitive. So, I would always hire this company due to their qualifications, price, and for how well each and every job is done. Highly recommended!

We reached out to Alyve Contractors to work on our basement that got flooded recently. They were…read morequick to assess the work and provided a detailed estimate and good price that our insurance company approved quickly. Their work is impeccable and they go over and above to provide a great service. They take the time to explain the process and always provided a daily update on the status of their work. We have done several renovations through the years, and rarely have we seen this level of quality of work AND service in this industry. We will absolutely use their service again in the future and will recommend them to anyone that would need Drywall/Insulation work done in their home or business. Thank you again!

highly recommend. Ivan came during a heavy rainfall to do a quick repair. followed up by a roof…read morereplacement. Excellent work. Reliable. Responsible. communicative during rain delays. Mindful of neighbours. Meticulous .

While we don't often post reviews online about personal projects or providers we work with, we're…read moremaking an exception here as we believe that more people need to hear about the incredible work done by Oakwood, Design Candy and their related teams. I cannot possibly stress how much of a difference having the right partner to work with for a renovation can make an impact. First off, when Steph and I bought our first home together it was a stressful process as I believe it is true for any first-time home buyers. There is so much going on between mortgages, moving, inspections, work and balancing all of it, just that process alone can be a nightmare. Add to that the rather ambitious idea that we wanted to renovate some key elements of the house /before/ we moved in so that we didn't have to try and balance living and renovations at the same time. Enter: Oakwood. We've had a great relationship with them for a long time (They previously renovated Iversoft's newest office) and we have always visited their design centre just off of trim road in Orléans with envy. When we bought a place down the street from their design centre, they were a natural choice for a partner. We were working with a close friend on the design and inspiration for our planned renovation and Oakwood's team was absolutely amazing at working with us. They were able to provide their own recommendations and design insight while working within the vision Design Candy had presented and, unbelievably were willing to work with the insane timeline we'd set for ourselves (a little over 4 weeks!) Start to finish. Let me also say right now, EVERY single person we spoke to going into this renovation told us that renovations run over time and over budget and no amount of praise for Oakwood or belief in their process and teams was going to change that. (Spoilers: They NAILED the timeline!) The Job: Completely demo and renovate Kitchen Upgrade home electrical service from 100A to 200A Sand and refinish ALL hardwood in the house Disassemble, sand, refinish the main staircase and replace all wood spindles with new metal ones Update most major lighting fixtures Repaint the entire house Timeline: 4.5 Weeks until we moved in (Start to finish) Conclusion Since the renovation work was completed and as we've settled into our new home I have not yet missed an opportunity to talk about how great an experience working with Candace, Sharon, John, Marc and the entire Oakwood and Design Candy teams were. When you're dealing with a world of chaos in a renovation where every timeline is dependant on another, suppliers and work can so easily be tripped up by simple mistakes or oversights, Oakwood stands head and shoulders above any other company we've ever spoken to. They have detailed reporting and processes to keep owners involved in every step of the process while also giving a ton of confidence that everything is happening just the way it is supposed to. They easily adapt when the unexpected happens and were proactive in helping manage our expectations and mitigate our stress throughout. This was easily the largest personal project either of us has ever taken on and overseen as customers and we cannot speak highly enough of the professionalism, results, and efficiency in which everything was delivered. We're looking forward to our next project with the Oakwood team and are happy to act as a reference so others can avoid the renovations headaches and nightmares we've heard so much about from other companies and contractors! ~Graeme & Steph https://medium.com/@graemebarlow/our-oakwood-design-candy-experience-49ee04206eb4

My husband and I met with Oakwood's President/CEO, John Liptak, to explore the possibility of…read moreacquiring Oakwood's services to build our new home. Not only is John friendly and professional, but he is extremely knowledgeable in every step and detail required to build a high quality custom home. He gave us a tour of the facility and introduced us to team members. His confidence in the quality of Oakwood homes and his team is evident and his honesty about pricing and add-ons was also much appreciated.

They are very professional, we're able to install my hardwood floors within 2 weeks of receiving…read morethe quote, and the cost was very reasonable. If I had more floors to install, I would hire them back a second time. I've recommended them to friends and family. They are quick and efficient and are very knowledgeable. Highly recommended!!