Very satisfied customer. Sent them an email on Saturday, January 2nd, not expecting an answer…read morebefore they returned to the office on the 4th, but got an email response on the Sunday, even when their office was closed for the weekend. They sent someone to come and check on Monday, and right away he went on the roof, took pictures and came knocking on my door to show me that some shingles were missing. He went to the store right away to go match my shingles and came back to fix the issue right away. Thank you so much for the quick and friendly service. I know who I will be calling when I need to replace my whole roof - Rancourt Roofing for sure - without a doubt. Sue Séguin

Terrible experience. The company is really bad at writing…read moreestimates, and left huge holes in my roofing. They ignored issues, didn't inform me of them. and later told me they had written them down but told me nothing about the issues. In the end, the work I paid them to do was not even the work my roof actually needed. Do not trust them to tell you what is going on with your roof. If you can't go up there and look at it yourself, do not trust them to do it. They claimed they were sending a building inspector after the job, but never did. They claimed they took photos of the work after it was done, but never showed it to me. I could never see a final report. They left the eaves full of debris, and left packaging and roofing material wrapping on my roof, which blew off. It's like they just skipped the last day of work where you would clean up and collect your materials? They left tools up there, and parts from a nail gun around my yard, along with some bungee cord. Very bizarre. Very dangerous. My follow-up with the company was not helpful. The customer service is not good. I had to pay another roofing company an additional $2000 to complete the job. All the roofing is subcontracted out and the main company owner has no idea what is happening out on the job sites. If you get a bad team doing your job, you're just out of luck. No accountability from the company.

Roofmaster is a great company, all of their staff are very friendly, and their service was seamless…read morefrom beginning to end.

These guys know what they're doing - knowledgeable staff and good service. Office is clean and…read moreprofessional. They don't just operate out of a house. Highly recommend reaching out to them if you have any roof troubles!

A few shingles were missing from the roof and A1 came highly recommended by a few neighbours. I…read moredealt with Clayton who was professional, pleasant and spoke with knowledge and passion about his work. I wasn't sure if I needed to do the repair or seriously consider re-roofing my home. I did not feel any pressure in making a quick decision. He fixed the roof based on the agreed-upon amount.

3/21/2019 I had my roof done by A1 Roofing in 2011 & I must…read moresay that after 8 years of Ottawa weather, the roof looks great and is still as solid as the day they laid it. On March 21/19, I noticed a couple stains on the ceiling of one of the bedrooms. I called Clayton (A-1 owner) who promptly came to investigate at which time he discovered some damage, incurred quite possibly by raccoons. I was really happy that he was able to repair it right then on the spot. He was also very helpful in giving some great advise and information on roofing. Very pleasant person to deal with and very knowledgeable. Highly recommend A1 Roofing to everyone.. Marisa, Hunt Club area

Do NOT hire these people for your roof. I wasn't going to…read morepost any reviews, but my next door neighbours just redid their roof also, and the company they went with is amazing. They got theirs done in days, and it is raining outside and the boys are still working. My experience with Godfrey: - they showed up at 7am and they were gone by 11am (always some kind of excuse). - the foreman ran his mouth, yelling and swearing about how he hated his job and didn't want to be there. - they took over two weeks to finish. They said it was rain and complications... but my neighbour also had a bunch of complications and the other roofing company (MC Roofing) dealt with his concerns right away. - they left nails everywhere and I had to go out myself to clean it up, my mom was getting out of her car and found nails on the driveway. - these guys did a shitty job, when it rains the water drips down one side of the window and wakes everyone up. - one of their sale guys was trying to hook up with me constantly even after I said no... like a hundred times over.

Who shows up to help with your roof emergency late on a wintry Friday afternoon? Godfrey Roofing -…read morethat's who! And that's not all. They (in this case Arthur and Josh) showed up with a smile and an eagerness to help too, despite both thinking they had already ended their long day's work. Maureen, Godfrey's exceptional office manager had promised to "try to see what she could arrange" though she could see that the firm's teams were all booked on other jobs for the day. Clearly, her colleagues think as much of her as I do that they responded to her request to try to see what they could do to help a client. I've hired Godfrey to redo my roof a few years ago and was very satisfied, though i was too busy to provide online feedback at the time I've also hired them to clad all of my soffit and fascia this spring. Meanwhile though, the construction of a new building right beside my home caused an ice dam which had just started to melt and leak through the floors of my home. I had been panicking... The troublesome area has all been cleared, and the falling ice was all scooped up and tidied up to a back corner of the lot. And I can now enjoy a restful weekend... I am grateful beyond words.

Remember Me Roofing was hired by our neighbour. They needed access to our driveway and agreed to…read morepay for parking at the lot up the street before they started the work. They did not do that. Instead, they draped our cars in tarps and started to work overhead. When we met with Jesse and Jordan, they assured us they would clean up after the work was completed and do a magnetic sweep for nails. Again, no follow through on promises. We inspected our driveway after they finished today and picked up 60 roofing nails plus spikes and other debris.

0 stars for mgmt, 3 stars for workmanship. We were told face to face by the sales manager they…read morenever use subcontractors. They botched up our hip roof and it was hard to resolve. They'll tell you otherwise but after we did months of research and were paying a premium do you think given a choice between the 'in-house' or 'subcontracted' crew, we would opt for subs? We most certainly did ask and were told we were getting their in house crew. We know that once work is handed to a 3rd party, quality control is lost. We had lower offers for the same roof install yet we wanted the Silver Pledge warranty. They responded to my last review with '..Our project manager was met with 'I can go from nice to b---h in a second and I'm already at B---h''. If they share that again, I'll provide context: I started the day happy, baked a cake just for the crew, yet when we caught them cutting our deck protection off at the hips, it went down hill. The crew insisted they never overlapped the water barrier at the hip and were unfazed by my concern. When we spoke to the project manager onsite I demanded to see the error and fix acknowledged in writing. Yes, I recall saying 'I can go from zero to b---h in 2.5 seconds'. My frustration was not all directed at the crew as they were polite and hard working yet ignorant to some basic installation standards. They will tell you that 'the team was properly trained' as they have repeated so many times. Yet please see the pictures and compare. G A F publishes instructions and videos on U tube that show this clearly. They did not follow these steps and had to fix it by peeling back shingles, then layer on unsealed leak barrier on the hips. Then we saw they accidentally sliced this barrier in 2 areas. My husband then took a closer look and found that the drip edge was missing in large parts at all 4 corners. Exposed wood and gaps big enough for small animals. The forman told him they were not concerned with animals getting into the roof, only water. We demanded them to be fixed and the team did a good job of patching them. The forman boasted about how fast they were so my husband had to explain to him that quality was the most important aspect. We let them finish our skillion and gable roofs the next day. We do most renos ourselves and have done 2 roofs ourselves, the work there was good. However the hip roof protects our century home and instead of stepping up RMR insisted it is was properly installed and wanted full payment. After many emails and calls and after we sent in a legal Notice of Non-Payment with demands to repair the hips, then finally they agreed to send an in-house team. G A F said they will honor the warranty and the in-house crew did a great job of pulling off all the cap shingles, laying down leak barrier and recapped them. Now we have some peace of mind. They claimed to be committed to our satisfaction, yet they did not demonstrate this. The poor treatment has served to solidify the reasons why I need to share this. I would rather have written words of praise. I wish our experience was a great as some that I see posted here but it was not. I can say the team did a great job of cleaning up and were polite. We have our warranty, for what it's worth. I will always remember is the sales manager's dishonesty, the sloppy work and how hard we had to fight for repairs. If they're transparent in using subs they won't hesitate to provide this in the contract and provide the liability insurance, business info and workmen's' safety ins. for the sub's co. You have a right to this. Please remember no matter who you hire; Get everything in writing, use a recorder when speaking to sales, know the basics and be present during installation

I recently worked with Nanco and their team was fantastic! They provided excellent service, and the…read morequality of their work was exceptional. I highly recommend them for any roofing needs you might have.

Our backyard was looking its age, and we contracted Pinnacle Improvements to renew our patio and…read morereplace a wooden fence that had been damaged by this year's windstorms. We received a competitive quote and lots of good advice on how to proceed with the upgrade. Ali and his team were very professional, courteous, and reliable. They kept us up to date on product deliveries and when they would be on site. The final result was exactly what was proposed. They even worked in a couple of last-minute requests and provided excellent solutions to potential issues. All in all it was a great experience, and I would recommend Pinnacle to anyone looking to beautify their home.

Great service, they did a great job on our bedroom renovation. The project was done within the…read moreagreed upon time frame and price. I am very happy with the work and would hire them again without question.

We reached out to Alyve Contractors to work on our basement that got flooded recently. They were…read morequick to assess the work and provided a detailed estimate and good price that our insurance company approved quickly. Their work is impeccable and they go over and above to provide a great service. They take the time to explain the process and always provided a daily update on the status of their work. We have done several renovations through the years, and rarely have we seen this level of quality of work AND service in this industry. We will absolutely use their service again in the future and will recommend them to anyone that would need Drywall/Insulation work done in their home or business. Thank you again!