Otis elevator needs a lot of work. Being at the place I work at, my elevator went out over a week ago. Their communication is laughable and when they call back they have an attitude like a 13 year old ( piss poor customer service ) we pay a premium every month that "puts us at the top of their list to get the job done" (their words) and they still give us the run around. I would be embarrassed to wear the Otis Uniform. read more