For my parents on Medicaid Miriam was pushing a facility with bad reviews and plenty of complaints…read more Miriam didn't put many efforts into finding facility either, instead Miriam was telling me how limited options were, and found just one bad option.

If you are like me when faced with helping aging parents downsize and find assisted living and…read moreprogressive care options you will be overwhelmed and not know where to start. I was lucky enough to be introduced to Miriam. She was knowledgeable, patient and incredibly helpful when helping me find a place for my parents. My mother was moved into nursing care at a facility to recover from surgery and then almost immediately covid hit. This was unfortunaty nefore we could move my father into the assisted living wing. Because of covid my parents were not able to see each other for months. My father was not doing well without seeing my mom. I decided it wasn't working and we needed to figure our a better place for them. Miriam stepped back in and helped me find an almost brand new care facility that because of its high vacancy rate was able to accomodate my parents seeing each other daily. They have been married almost 50 years and this was a quality of life issue for them. They have been in Smith's Mill for about a year and a half and receive excellent care there. I would 100% recommend Miriam to anyone with elderly parents looking to find them daily help.

I cannot say enough about how wonderful this place is! The employees are extremely kind and…read morecaring. They truly like the residents and are so friendly and outgoing. The aides and nurses are respectful, but they talk to and truly socialize with the residents. I know they work hard, but it never seems as if they are overworked or that the home is understaffed. It feels like a home, but it is also modern and has really innovative safety measures. The food is healthy and delicious. They are also person-centered and put the residents' needs and wishes first. The whole home is devoted to memory care and all the residents have educational, social and physical activities. If you are looking for a place for your loved one, you will be happy with Kemper. I am so grateful they are caring for my father.

From the owner: At Kemper House Worthington, we specialize in memory care. Our sole concern is to help those with…read morememory issues so that they can live more full and complete lives. We help with Alzheimer's and Dementia care so that you can rest assured knowing your loved one is in the best hands. Our beautiful care facility has all the essentials they need to be happy and live their lives in a more independent way. Our excellent nurses are here to help with fitness programs and even a music & memory program. We want you to feel comfortable and at ease knowing that we are providing the best memory care for your loved one. Call today to learn how we can help your loved one!

The staff are very caring at Westerville Senior Living. The building is very clean and it's clear…read morethat they take pride in their community. The residents are involved and happy. The care team does a great job of communicating with residents and families. I would recommend WSL to anyone looking for their loved one.

I have worked at Westerville Senior living for two years, and can hands-down say that this this is…read moretruly a community. Between meals, programs, and passing each other the hall, there is such a strong sense of caring for each other. The residents have become family to one another, and family to the staff as well!

A Five-Star Haven for Mom (and Peace of Mind for Me!)…read more After interviewing 9 assisted living facilities across Columbus this past March, I did what any thorough first born son would do: I created a spreadsheet, took notes, captured all the move in and monthly costs, and probably annoyed more than a few executive directors with my questions. But the moment I stepped into The Inn at Bear Trail, I knew I'd found "the one." And I'm not just saying that because it smelled like fresh flowers and good decisions--though it absolutely did - even the Memory Care unit! (trust me that's a key clue that they are on top of things). What sealed the deal? The staff. These folks are the real deal - Starting with Mike Harvey who runs a tight ship over there and is super attentive via text or voice at all times. His aids and nurses are professional, warm, and genuinely there when you need them. They move through the halls like a well-choreographed dance team, always available, always positive, and always one step ahead of what my mom needs next. They're proactive about her care, catching details I'd miss and implementing solutions before problems even arise. It also did not hurt that they were the most affordable option out of all the other AL places I toured in the Columbus area. My mom is thriving, and honestly, so am I. Knowing she's in such capable, compassionate hands? Priceless. If you're searching for the best care for your Mom or Dad and you want them in the Columbus area stop searching. You've found it. Highly Recommended. No spreadsheet required.

We are paying a significant amount for care, yet the overall experience has been disappointing. The…read morequality of the food is minimal, and residents are restricted to eating only during designated meal times. If a meal is missed, there are no adequate alternatives provided--sometimes only broth and crackers are offered. Services that are supposed to be included in the monthly fee, such as weekly cleaning and laundry, were not consistently completed without repeated reminders. It often required ongoing follow-up with staff to ensure these basic services were performed. There have also been concerning issues with care. On one occasion, a nurse attempted to administer an excessive amount of medication to my parent, which raised serious safety concerns. Additionally, the facility manager has not been particularly approachable or helpful when addressing issues. Billing has also been problematic. The most recent statement included additional charges we felt were not owed, requiring us to escalate the matter to corporate. To their credit, the corporate office was responsive, professional, and understanding of the concerns raised--many of which extend beyond what is outlined here. If issues arise, I would recommend contacting the corporate office directly at 740-345-3700 under Jerry McClain Companies

My mother-in-law has been cared for by Friendship Village for two plus years. She's had a lot of…read moreup and downs in her medical journey but overall she has declined because of age. I've seen the daily routine of care and you can see the aids are in experienced and seem careless at times leaving her for hours of unattended checks on her for bathroom visits. This leads to her room smelling of foul smells. This is the reason local family members for not wanting to see their grandmother. I'd give five stars to of activities department. Because of the one great RN named Dawn, she should get five stars. So, that's a total of two stars for the rest of the place. For the price we pay, this place should have better aids and provide more attention vice leaving them to exist in their rooms to sit in filth.

Disclaimer: FVD is a client of mine and I help them with PR and marketing. That said, I've spent a…read moreton of time here in the past two years and I literally call this my happy place. If my aging parents lived in this state, there's nothing that would give me greater happiness and peace of mind than seeing them retire to FVD. Imagine a super cool college campus with great people, fun activities and awesome food - but NO job, responsibilities or stress whatsoever. That's what retirement living at FVD is like. You move in young, healthy and spry in your 60s and basically have the time of your life. As you get older, additional care and support is there when you need it. The new expansion they're doing, while obviously causing a bit of construction noise/mess now, is going to be AMAZING once it's complete. The Health Center (nursing home) side is wonderful too, once the time comes for that level of care. The people are great - both residents and staff. I love this place and I'm so glad I get to work with the team and residents as part of my day job!

I have been a resident for 11 months. There have been a lot of ups and downs. A lot of problems but…read moreI feel we are doing as well as any other community. The turn around here has been our DON, Kiim, and she has truly taken in the problems of the residents and has been a great "in between " The residents and their families can trust she has their loved ones as priority.

I've been here about 3mo now and, yes, to quote Karen, there are ups and downs, but I've never seen…read morea group of people work so hard to make this place work. Everyone pitches in to help where needed--you see that most clearly when help is short in the dining room-- aides and activities people, guest tours person and even the front desk lady pitch in. Most of all, the executive director Dennis and the new supervisor over the aides, JD, are out there leading by example. Are we missing a nurses today/tonite? Dennis Is also a nurse, and he'll step in, day or night, and JD does the same with the aides--and no complaints--they do what needs to be done, and if there is garbage to take out or a mess on the floor that needs to be taken care of---it is, and no task is 'beneath' them--all pitch in when they see the effort from the top down. Dennis also seems to be holding everyone to a high standard, and JD is following, and the staff I interact with, almost all already excellent. are stepping up and responding more quickly to my call button, and other needs. I know that finding staff is hard, but that's true everywhere ( from things aides have shared about other facilities.} New aides and nurses are arriving now, tho, and I am happy with the current situation.The food is very good and varied, and problems I had with transportation and meds have been taken care of positively. I chose this place out of 4 choices and I'm glad I did. (and so is my cat.)

Actually "0" stars!!!!!! Do not!!! I repeat.....Do not put…read moresomeone you love in this facility!!!!!!! Most staff does their best! But the management and Seth, the administrator is a joke!!!!! NEVER A CALL BACK!!!! Monthly billing is ALWAYS messed up. We found our loved one stuck on the floor between her bed and the wall with her door shut!!!!! That was the final straw. We moved her out and she only lasted a few months!!!! Tons of other neglects, too many to list!!!!!! I litterally went in and paid her balance IN FULL and got a PAID IN FULL receipt and they STILL tried to deduct from our account TWICE!!!!!!!! Please Please do not put a loved one in this facility!!!!

This isn't my fist time visiting Smith's Mill. Around 3.5 years ago my grandmother was in the…read morememory care unit for a short stay after a fall. The facility and staff in the mc unit were great back to my grandmother even though she was nonverbal due to Alzheimer's. My interactions and time at the facility were brief but they stood out because of those positive interactions. My 2nd mom who I've been taking care for the last several years is currently a resident at Smith's Mill for rehab. Unfortunately her dementia has progressed so I wasn't sure what to expect from her once she was transferred from the hospital. She's slowly perking up except for when Ashley Everson stops by her room each morning to check on her. She's much more talkative with Ashley and more like herself. That alone was enough for me to leave a review. As former fire/ems, I've seen all kinds of facilities and staff so I came in to sign paperwork and ready to ask a hundred questions. I left without asking any of them because Ashley covered everything I was going to ask and went over things I hadn't thought to ask or even thought about. It's rare to find a facility that is as nice as they appear on the outside. It's even more rare to meet someone like Ashley that genuinely cares about not just the residents but making sure the family members are informed and kept in the loop. When visiting my mom, I saw Ashley pass by the room and stopped her to ask the various units and then asked about meds because my mom said she hadn't been given any pain meds. I took that with a grain of salt because dementia. Ashley could have said she would send the nurse in to talk to me about meds but instead, she talked to the nurse and let me know when the last dose was given and how long before my mom could receive another dose. In that same visit, I was greeted by people left and right while walking to my mom's room. I brought her dinner for her birthday and she was just finishing it when Myshawn came in with dinner and wished my mom a happy birthday. She was slightly confused so he showed her the meal order with her info on it and the happy birthday at the top. Asked how her birthday was and if she enjoyed her dinner then said he had a piece of cake for her. She was all smiles during that interaction with him. Those moments where she's smiling ear to ear while in rehab are fleeting so it means a lot when that happens. I've told a number of friends that have aging family members about my experience over the years any time my mom goes to an SNF so they have options when needed or when they start the process of moving a family member who needs more care. I've since told all but a few of them about Smith's Mill and if they decide to check it out, ask for Ashley because she is not only a font of knowledge when it comes to elder care but she is genuine when it comes to caring about the residents. That and the food has looked delicious every time I've been to visit during meal time. Honestly a little envious of my mom on that front.

Willow Brook Christian Home Assisted Living Facility is a highly recommended facility and home for…read moremy mother and family. Our family researched and visited assisted living facilities in the area, Willow Brook Christian Home Assisted Living provides all-inclusive and comprehensive care. My mother was having frequent falls and losing weight prior to moving into the assisted living facility. The personal and compassionate care from each and every staff member has helped her regain her strength, independence and provides her with a great outlook on her future. The staff goes above and beyond in caring for my mother's needs daily. Finding the proper care for your family member can be overwhelming, but as a family, we know she is receiving the best care from Willow Brook Christian Home Assisted Living team.

Nursing homes are not a lot of fun, but some are better than others…read more This place is considered one of the best as far as nursing home and rehab centers are concerned. It's clean, friendly, and well staffed. They've got fishtanks, birdcages and dogs are allowed to visit. It's actually a fairly pleasant place to visit. If you have a loved one who is elderly or recovering from a serious injury consider Willow Brook Christian Home. Check with WBCH early and often because they run at full capacity and it's a challenge to find an open spot. Parking is in the back of the building.

Such an incredible community! Right when you walk in you will notice that you are somewhere truly…read morespecial. The staff go above and beyond to make each resident feel at home. The community has everything from assisted living, memory care, and independent living. There is an abundance of activities and amenities. Just to name a few there is a beautiful movie theater, a fitness center, billiards table, painting and activities room, outdoor yoga pad, gardening area, and a happy hour! This community is such a gem and will enhance the lives of seniors in the Columbus area for many years to come!

Poor janitorial service in memory care. Urine soaked carpet in my dad's room has gone uncleaned…read morefor a month after i first reported it. I've been asking every week and close to nothing has been done. Nursing staff have no access to cleaning supplies on weekend. They couldn't even find a mop to clean up feces on bathroom floor. Need to bring my own cleaning supplies every week i visit and spend an hour cleaning. This is what you get for $6k/ month.

I was impressed with the cleanliness of the facility as well as how friendly all the staff members…read morewere. The therapy team was very helpful and provided great care as well!

I came here a year ago after having a stroke. since then I've learned to walk again and now have my…read moreown apartment. They treat you like family here! It's a wonderful place!