For my parents on Medicaid Miriam was pushing a facility with bad reviews and plenty of complaints…read more Miriam didn't put many efforts into finding facility either, instead Miriam was telling me how limited options were, and found just one bad option.

If you are like me when faced with helping aging parents downsize and find assisted living and…read moreprogressive care options you will be overwhelmed and not know where to start. I was lucky enough to be introduced to Miriam. She was knowledgeable, patient and incredibly helpful when helping me find a place for my parents. My mother was moved into nursing care at a facility to recover from surgery and then almost immediately covid hit. This was unfortunaty nefore we could move my father into the assisted living wing. Because of covid my parents were not able to see each other for months. My father was not doing well without seeing my mom. I decided it wasn't working and we needed to figure our a better place for them. Miriam stepped back in and helped me find an almost brand new care facility that because of its high vacancy rate was able to accomodate my parents seeing each other daily. They have been married almost 50 years and this was a quality of life issue for them. They have been in Smith's Mill for about a year and a half and receive excellent care there. I would 100% recommend Miriam to anyone with elderly parents looking to find them daily help.

I cannot say enough about how wonderful this place is! The employees are extremely kind and…read morecaring. They truly like the residents and are so friendly and outgoing. The aides and nurses are respectful, but they talk to and truly socialize with the residents. I know they work hard, but it never seems as if they are overworked or that the home is understaffed. It feels like a home, but it is also modern and has really innovative safety measures. The food is healthy and delicious. They are also person-centered and put the residents' needs and wishes first. The whole home is devoted to memory care and all the residents have educational, social and physical activities. If you are looking for a place for your loved one, you will be happy with Kemper. I am so grateful they are caring for my father.

From the owner: At Kemper House Worthington, we specialize in memory care. Our sole concern is to help those with…read morememory issues so that they can live more full and complete lives. We help with Alzheimer's and Dementia care so that you can rest assured knowing your loved one is in the best hands. Our beautiful care facility has all the essentials they need to be happy and live their lives in a more independent way. Our excellent nurses are here to help with fitness programs and even a music & memory program. We want you to feel comfortable and at ease knowing that we are providing the best memory care for your loved one. Call today to learn how we can help your loved one!

The facility is beautiful but otherwise lacking in care and interest of the residents by staff and…read moremanagement. Food quality is poor and servings are extremely small. Don't base putting your mom or dad here based on looks only!! Very few activities and since Spectrum has taken over management it's all about what 'cuts' they can make! Very few activities and limited interaction which is not a good setting for our elderly parents.

The staff are very caring at Westerville Senior Living. The building is very clean and it's clear…read morethat they take pride in their community. The residents are involved and happy. The care team does a great job of communicating with residents and families. I would recommend WSL to anyone looking for their loved one.

A Five-Star Haven for Mom (and Peace of Mind for Me!)…read more After interviewing 9 assisted living facilities across Columbus this past March, I did what any thorough first born son would do: I created a spreadsheet, took notes, captured all the move in and monthly costs, and probably annoyed more than a few executive directors with my questions. But the moment I stepped into The Inn at Bear Trail, I knew I'd found "the one." And I'm not just saying that because it smelled like fresh flowers and good decisions--though it absolutely did - even the Memory Care unit! (trust me that's a key clue that they are on top of things). What sealed the deal? The staff. These folks are the real deal - Starting with Mike Harvey who runs a tight ship over there and is super attentive via text or voice at all times. His aids and nurses are professional, warm, and genuinely there when you need them. They move through the halls like a well-choreographed dance team, always available, always positive, and always one step ahead of what my mom needs next. They're proactive about her care, catching details I'd miss and implementing solutions before problems even arise. It also did not hurt that they were the most affordable option out of all the other AL places I toured in the Columbus area. My mom is thriving, and honestly, so am I. Knowing she's in such capable, compassionate hands? Priceless. If you're searching for the best care for your Mom or Dad and you want them in the Columbus area stop searching. You've found it. Highly Recommended. No spreadsheet required.

We are paying a significant amount for care, yet the overall experience has been disappointing. The…read morequality of the food is minimal, and residents are restricted to eating only during designated meal times. If a meal is missed, there are no adequate alternatives provided--sometimes only broth and crackers are offered. Services that are supposed to be included in the monthly fee, such as weekly cleaning and laundry, were not consistently completed without repeated reminders. It often required ongoing follow-up with staff to ensure these basic services were performed. There have also been concerning issues with care. On one occasion, a nurse attempted to administer an excessive amount of medication to my parent, which raised serious safety concerns. Additionally, the facility manager has not been particularly approachable or helpful when addressing issues. Billing has also been problematic. The most recent statement included additional charges we felt were not owed, requiring us to escalate the matter to corporate. To their credit, the corporate office was responsive, professional, and understanding of the concerns raised--many of which extend beyond what is outlined here. If issues arise, I would recommend contacting the corporate office directly at 740-345-3700 under Jerry McClain Companies

My mother-in-law has been cared for by Friendship Village for two plus years. She's had a lot of…read moreup and downs in her medical journey but overall she has declined because of age. I've seen the daily routine of care and you can see the aids are in experienced and seem careless at times leaving her for hours of unattended checks on her for bathroom visits. This leads to her room smelling of foul smells. This is the reason local family members for not wanting to see their grandmother. I'd give five stars to of activities department. Because of the one great RN named Dawn, she should get five stars. So, that's a total of two stars for the rest of the place. For the price we pay, this place should have better aids and provide more attention vice leaving them to exist in their rooms to sit in filth.

Disclaimer: FVD is a client of mine and I help them with PR and marketing. That said, I've spent a…read moreton of time here in the past two years and I literally call this my happy place. If my aging parents lived in this state, there's nothing that would give me greater happiness and peace of mind than seeing them retire to FVD. Imagine a super cool college campus with great people, fun activities and awesome food - but NO job, responsibilities or stress whatsoever. That's what retirement living at FVD is like. You move in young, healthy and spry in your 60s and basically have the time of your life. As you get older, additional care and support is there when you need it. The new expansion they're doing, while obviously causing a bit of construction noise/mess now, is going to be AMAZING once it's complete. The Health Center (nursing home) side is wonderful too, once the time comes for that level of care. The people are great - both residents and staff. I love this place and I'm so glad I get to work with the team and residents as part of my day job!

Nice staff very polite and respectful. The cook named Taniyah was pleasant and friendly. They also…read morehave performers come in for the residents. A lot of activities and field trips for the residents. If you're looking for a home for your loved one or for yourself, I suggest you call for a tour and see for yourself.

I have been a resident for 11 months. There have been a lot of ups and downs. A lot of problems but…read moreI feel we are doing as well as any other community. The turn around here has been our DON, Kiim, and she has truly taken in the problems of the residents and has been a great "in between " The residents and their families can trust she has their loved ones as priority.

This place literally saved my dads life! This is a…read morebeautiful community with caring compassionate and knowledgeable care givers! My dad arrived at Smiths Mill from his 3 week hospital stay incoherent, not able to feed himself, walk, talk and extremely agigtated. Smiths Mill nurses and physicians evaluated him, changed his medications and started intense rehab immediately. My dad is now a walking talking success story because of Smiths Mill. Smiths Mill is a loving community like no other. And trust me, my dad was at 3 others previous to Smiths Mill. They treat my dad like a king, which he says all the time. My dad is so happy living at the Smiths Mill. He will literally say he never wants to leave. The food is amazing! The staff is like family and has exceeded all of our expectations! I feel so relieved and happy knowing my dad is happy and content in a well cared for, safe loving environment! Thank You Smiths Mill!

My mother has Parkinson's that is accompanied with occasional delirium…read more She developed a UTI which increased the delirium and temporarily decreased her physical strength to walk and stand. We had spent five days in hospital prior to being discharged to this facility. Our Social Worker at the hospital was horrible. She gave us five choices of facilities. This was the only one with beds so we came here. I would not recommend this place for a patient that has advanced Parkinson's or even moderate Parkinson's, especially if they have delirium and they cannot stand for themselves Why? They did not have a sensor on the bed that alert support staff that their fall risk patient might try to stand up without supervision. Many rehab places do you have this monitoring,by the way, we've been in two of them so far Also, the ratio of support staff (meaning aids and nurses) is kinda high for the number of patients I witnessed. I'm not sure what they will quote but what my I saw and what my mother experienced. There were a lot of delays getting care simply because there wasn't enough bodies to provide the care what needed often there were long waits. They have physical therapy, occupational therapy, and I think speech therapy here I feel my mother regressed from the point. She was admitted to the point that she was discharged. She was there for 4 to 5 weeks. She also didn't enjoy it, which is unusual. She usually looks forward to her physical therapy as for some weird reason that she thinks she can beat Parkinson's. I do not feel that her medication was given to her within the proper timeframe that are a medication dictated. With Parkinson's it's very important to stay within a strict timeframe of dopamine otherwise it's ineffective and managing her delirium. There seem to be a lot of activities. My mother did not partake in many of them. She did enjoy bingo. They do have two dining rooms for the residents to dine in. all serviced by the same chef. chef does a wonderful job with the meal preparation for such a large number of residents I did not like the way my mother was discharged. I am power of attorney and they had her sign discharge papers without her POA present and just left me a voicemail. Discharge was abrupt. It didn't need to be. This place has lots of potential -so much. I just feel like it needs different administration and may be a bigger budget so that they can hire some more staff. They definitely need that.

Willow Brook Christian Home Assisted Living Facility is a highly recommended facility and home for…read moremy mother and family. Our family researched and visited assisted living facilities in the area, Willow Brook Christian Home Assisted Living provides all-inclusive and comprehensive care. My mother was having frequent falls and losing weight prior to moving into the assisted living facility. The personal and compassionate care from each and every staff member has helped her regain her strength, independence and provides her with a great outlook on her future. The staff goes above and beyond in caring for my mother's needs daily. Finding the proper care for your family member can be overwhelming, but as a family, we know she is receiving the best care from Willow Brook Christian Home Assisted Living team.

Nursing homes are not a lot of fun, but some are better than others…read more This place is considered one of the best as far as nursing home and rehab centers are concerned. It's clean, friendly, and well staffed. They've got fishtanks, birdcages and dogs are allowed to visit. It's actually a fairly pleasant place to visit. If you have a loved one who is elderly or recovering from a serious injury consider Willow Brook Christian Home. Check with WBCH early and often because they run at full capacity and it's a challenge to find an open spot. Parking is in the back of the building.

Such an incredible community! Right when you walk in you will notice that you are somewhere truly…read morespecial. The staff go above and beyond to make each resident feel at home. The community has everything from assisted living, memory care, and independent living. There is an abundance of activities and amenities. Just to name a few there is a beautiful movie theater, a fitness center, billiards table, painting and activities room, outdoor yoga pad, gardening area, and a happy hour! This community is such a gem and will enhance the lives of seniors in the Columbus area for many years to come!

Poor janitorial service in memory care. Urine soaked carpet in my dad's room has gone uncleaned…read morefor a month after i first reported it. I've been asking every week and close to nothing has been done. Nursing staff have no access to cleaning supplies on weekend. They couldn't even find a mop to clean up feces on bathroom floor. Need to bring my own cleaning supplies every week i visit and spend an hour cleaning. This is what you get for $6k/ month.

I was impressed with the cleanliness of the facility as well as how friendly all the staff members…read morewere. The therapy team was very helpful and provided great care as well!

I came here a year ago after having a stroke. since then I've learned to walk again and now have my…read moreown apartment. They treat you like family here! It's a wonderful place!