It's been over a year since we moved my Dad into the Independent Living building and my Mom into…read moretheir Ambassador Suites/Assisted Living building at The Forum. After living in another independent/assisted living facility we chose the Forum as it allows for all levels of care. We never thought Mom & Dad would need live in two different facilities but Mom's dementia and physical limitations were just too much for Dad, who has a heart condition. The reasons that were important in choosing The Forum hold true today: ability for Dad to walk inside the building to visit Mom several times a day; that the facility be pet-friendly; and that the location be within a short distance to stores/bank as he still drives. We visited a dozen facilities. The Forum is very hard to beat for the following: Three real meals a day, large apartments updated to include granite & stainless appliances, excellent housekeeping services - the interior of the facility is meticulously clean. On the occasions we have needed maintenance they respond almost immediately - even on the weekends. From the administrative staff, to the nurses, the personal care aides, maintenance and servers - it feels as if they all genuinely want to be there and love their Senior residents. And I can't say enough about the Activities Directors. I never realized how important they are to a facility until Mom's dementia advanced. Prior to living in Ambassador Suites, my Mom would just sit alone in her room. At The Forum, Rochelle sees to it that Mom is part of activities - she paints my Mom's nails, has her baking cookies and plays her favorite music - I know it helps to pass the time for Mom. During this Covid-19 time, the expectations put on senior living facilities is massive. They are observing all critical guidelines to protect their residents to the best of their ability - while also finding creative ways to keep them from feeling isolated. Tirzah in Independent Living even dresses up and goes to each resident's room and plans video calls with families. Though we can not physically touch or hug Mom, and she is now non verbal - I trust that the staff is caring for her as if she were one of their own family and Mom is always clean, well-fed and appears bright when we "visit" her through the window. Any time I have had a question about my Mom's care, I have found Vernonica - the Director of Nursing and Rebecca, the Executive Director, to be easily-reached, responsive and attentive to my concerns. Choosing a facility requires a leap of faith - you have to trust that they will do what they promise upon taking those initial tours. That is why I detailed our experience and hope it helps others in making that critical decision. I would not hesitate to encourage you to visit The Forum.

My mom lived here for almost a year…read more She moved here from a private residence. We needed a spot immediately, and I feel the price reflected that need, it was very expensive, maybe unfairly so. I feel they put her in a price point higher and had assessed more care than what she truly needed, and getting that downgraded was more difficult than it needed to be. I feel part of the reason for this was some the forum was in the transition of new ownership which makes things bumpy. When she first arrived was the forum at Knightsbridge and when she left, it was the estates at Knightsbridge? To be honest, I'm not sure what the name of the place actually evolved into everybody still calls at the forum. I have since moved her out of the facility I can say that when she was in their care, her experience was good. She never was treated roughly or had any incidences that I needed to be aware of. The food seems to have gone downhill and I do not like that the assisted living across the street where she lived is not as nice of the public spaces as it is across the street for the independent care that is my biggest ripe of this place the people who need more care and pay higher cost have a lesser aesthetic in their common space and that did irritate me. I'll be up. It irritated me more than my mom. We moved her to a different company/facility not because of care or quality of care but more due to location. I do like that the forum has memory care and skilled nursing. It was a nice place for my mom, but I would explore pricing of other places when you're looking at this place, this place is good but also is expensive comparatively.

My mom was released here from the hospital to do rehab. She has a friend in the memory care…read moreassisted living and thought they could visit each other. Skilled nursing rehab is in a separate building. The expectation was that my mom would be there a few weeks to build her strength so she could use her walker again. My mom was in a room with a roommate who sat at a table the entire time my mom was there. My mom was taking pain meds every 3 hours. She missed her meds and after an hour she was told the order was just placed with the pharmacist. It wasn't placed when she arrived. My mother, father, and brother thought the room was small and not clean. My mom discharged herself within 3 hours. When I mentioned this experience to someone at my book club she said she was there for a short time. She agreed the room was small for two people and said her roommate kept waking up at 4am and walked around the room. She did not say anything negative or positive about the care she received.

My sister moved here from another facility and is very happy. Personal service and caring…read moreindividuals make it a great place to live for persons who need care and medical intervention.

Experienced and knowledgeable staff in a healing environment!read more

Recently we visited our parents at Stone Oak (Hilliard, OH) and top it off was able to stay in the…read moreguest quarters which we rented. All I can say is WOW !!! what a wonderful caring place from the top down in upper management to EVERYONE else that worked there. The place is immaculate, warm, great food, fantastic programs that includes everyone, and the residents are genuinely very happy. I can go on and on...but if you are looking for a retirement place for your parents---I would strongly consider Stone Oak. A shout out to Heather and Dave(CO-top mangers) they are magnificent and run a great operation. My parents love-love-love it there.

This community is so loving and truly exudes friendliness and love! The residents are happy and…read morewell loved! The meals are great and staff so friendly! 5 highly recommend

Disclaimer: FVD is a client of mine and I help them with PR and marketing. That said, I've spent a…read moreton of time here in the past two years and I literally call this my happy place. If my aging parents lived in this state, there's nothing that would give me greater happiness and peace of mind than seeing them retire to FVD. Imagine a super cool college campus with great people, fun activities and awesome food - but NO job, responsibilities or stress whatsoever. That's what retirement living at FVD is like. You move in young, healthy and spry in your 60s and basically have the time of your life. As you get older, additional care and support is there when you need it. The new expansion they're doing, while obviously causing a bit of construction noise/mess now, is going to be AMAZING once it's complete. The Health Center (nursing home) side is wonderful too, once the time comes for that level of care. The people are great - both residents and staff. I love this place and I'm so glad I get to work with the team and residents as part of my day job!

My mother-in-law has been cared for by Friendship Village for two plus years. She's had a lot of…read moreup and downs in her medical journey but overall she has declined because of age. I've seen the daily routine of care and you can see the aids are in experienced and seem careless at times leaving her for hours of unattended checks on her for bathroom visits. This leads to her room smelling of foul smells. This is the reason local family members for not wanting to see their grandmother. I'd give five stars to of activities department. Because of the one great RN named Dawn, she should get five stars. So, that's a total of two stars for the rest of the place. For the price we pay, this place should have better aids and provide more attention vice leaving them to exist in their rooms to sit in filth.

You cannot find out anything about this agency until you enter your name and phone number into…read moretheir site. At the point they will HARASS the heck out of you. I received a phone call within 2 SECONDS of entering my phone number. I sent the call to voicemail because I was at work. I immediately got another call within a minute. I sent it to voicemail as well. There was a voicemail message left with a phone number for me to call if I needed assistance. I received another call in two hours. I answered and told them to take my number out of their system. I hung up and received another call immediately - they hung up before I could pick up the call. I called back and told them I would talk to someone regarding harassment if I received another call. This is incredibly RUDE! I am sure they want to receive some kind of commission, but I would NOT give them the time of day because I do NOT like their tactics!

A terrible experience and huge privacy breach, created MORE work for me than if I had never…read morecontacted them, plus wrong information. Worse than zero help. They only care about claiming you to get commissions. Keep reading to find out: Privacy Breach Basically they give you a google search Bad information Rude Team Costs Money on the backend Bad Reputation Time Waste I was given the name of a A Place for Mom representative and number by a social worker. I called to gather information about how she could help me and what services they provide. She asked if she could talk with her team and call me back in a half hour I said okay. Then the issues started. 1) PRIVACY BREACH - without permission they blasted my name and contact info out all the nearby assisted living places (whether they qualified for my situation or not). Those facilities all started contacting me and opted me in to newsletters. This was so A Place for Mom could "claim" me as a commission if we sent our loved one to any nearby facility. I was not asked permission to share my info or told they would do this, and i would have say NO if they had. 2) NO VETTING - one place on the list I already knew wouldn't work for my situation which was being able to take a medicaid waiver after 2 years of private pay. So they didn't even vet the places they sent. It was the same service as doing a google search on assisted living in my area. And they think they should get a commission for a google search? 3) BAD INFO - I had asked if my loved one could live in independent living during her 2-year private pay period and was told No that the two years must be spent on Assisted Living. That is not true, it actually depends on the facility, it IS possible and would let her stay on private pay longer (since Medicaid only lets you have $50/mo for ALL other expenses, you want to keep them on private pay as long as they can). If I hadn't pursued this on my own, we would have used up the money a lot faster. 4) RUDE TEAM - The "team member" who blasted my info to everyone without permission I emailed 3 times to remove all my data from their systems. She never responded but did continue to call me to find out if I selected one of the places. That was literally all the help I would have gotten if I used them, a google search of nearby places. I answered the call finally and asked why she hadn't responded. She said maybe they all went to spam. I said well I am asking you to remove all my data and she said we will mark you as do not call, i said no, I want the actual data removed. She would talk over me and say "i'll mark you as do not call, have a nice day" in a very passive aggressive way. She was NOT going to remove my data as requested so I finally said fine i'll call home office and hung up. There they gave me the email of a regional manager and that person did agree to remove my data. So it took me 4 emails to undo what they did without my permission, and honestly I dont' even really trust them that they removed it. 5) COSTS MONEY - One facility we already were in contact with told me they'd have to raise their monthly price if they had to give commissions to A Place for Mom each month, so now it would come out of our pocket on the backend. And really wouldn't you rather the facility that is caring for your loved one get all of the money paid so they can spend it on wages for quality caregivers? 6) BAD REPUTATION - I was told by more than one facility that they hate working with A Place for Mom because they provide no value to the client but take a lot of money for it. 7) TIME WASTE - this service is supposed to make your life easier. Instead I wasted a ton of time on it and got no benefit from it. RESULT: Save yourself time and hassle, just google the places nearby and start there. I found the directors at the places all VERY helpful. A lot can be found on facility websites too. And you can find reviews online of all facilities (the google list they sent me didn't even include reviews). I was actually pleasantly surprised by the quality of facilities out there. My stepmom even said she'd like to move into one now!

I used the website to apply for my Medicare supplement with ease. I also called the system to…read morefollow up with a question about my application and my phone call was answered quickly and efficiently. I have been retired from full time teaching since 2014 and then rehired as a substitute teacher for 10 more years. I have no complaints except for not having a consistent COLA raise.

Dont count on them to help you after you retire. They push retirees to a Medicare Advantage plan…read morebecaue it has no cost to STRS. If you want to pay for a supplement, its very difficult to get them to accept that you do not want an advantage plan. And if you are dropping or changing coverage, good luck! They will do nothing to help you. They claim to send benefit letters that never arrive until it is too late to make changes. Im still waiting for a letter that was sent on 2/15/26. As a result, I was droppen from a Medicare drug plan and have to pay another $2,100 out of pocket. As an agent that signs people up for Medicare part D plans, you would expect the government to ensure they are giving decent direction, but we received none. This is a pathetic organization to work with once you retire. Especially if you do not sign up for a Medicare Choice Plan.

This is not a shiny "chandelier-in-the-lobby" kind of retirement place -- and that's a good thing!…read moreClaremont has been around for a while. But, that's one reason Claremont feels like home. Claremont is worth considering if you know your loved one would prefer a clean, comfortable, lived-in home over a sterile, corporate-run facility. The apartments are well-designed (with bonus attic storage!) and you have flexibility in how to decorate and arrange, plus a private screened patio. One-floor living means it's always easy to get around even if you use a walker or wheels. You can keep a small pet, which can be a great relief for seniors who fear losing their companions. The staff is welcoming and supportive, and many of them have worked at Claremont for many years. That's great for employees and even better for residents and their families; you really get to know the people who are taking care of your loved one. My father moved in six months ago; he was of course nervous about making such a big change, but as soon as we walked into Claremont and had lunch with some residents, nervousness turned to excitement. My dad has had more fun times (and made more friends) in the past six months in Claremont than he ever did living alone for the ten previous years. If and when my dad needs a higher level of care, there is Continuity of Care at Claremont so he can move from Independent to Assisted to Memory Care. I'm so happy he's at Claremont.

Great facility. Employees actually seem like they care about the residences. The food is very…read moregood and the common areas are clean and well kept. I have had two family members live at Claremont at different times over several years, the bashing in some reviews are very inconsistent to what I have seen.

For my parents on Medicaid Miriam was pushing a facility with bad reviews and plenty of complaints…read more Miriam didn't put many efforts into finding facility either, instead Miriam was telling me how limited options were, and found just one bad option.

If you are like me when faced with helping aging parents downsize and find assisted living and…read moreprogressive care options you will be overwhelmed and not know where to start. I was lucky enough to be introduced to Miriam. She was knowledgeable, patient and incredibly helpful when helping me find a place for my parents. My mother was moved into nursing care at a facility to recover from surgery and then almost immediately covid hit. This was unfortunaty nefore we could move my father into the assisted living wing. Because of covid my parents were not able to see each other for months. My father was not doing well without seeing my mom. I decided it wasn't working and we needed to figure our a better place for them. Miriam stepped back in and helped me find an almost brand new care facility that because of its high vacancy rate was able to accomodate my parents seeing each other daily. They have been married almost 50 years and this was a quality of life issue for them. They have been in Smith's Mill for about a year and a half and receive excellent care there. I would 100% recommend Miriam to anyone with elderly parents looking to find them daily help.