Great experience -from the phone call to set up appointment to the on time pick up! Staff very…read morecourteous and helpful. They seemed well trained and were very cautious in hauling the furniture to the truck. Would highly recommend.

Terrible communication. Doesn't show up when they say so. I don't care if you think you are doing…read moregood in the community but you also have to properly communicate with your customers

Just here to drop off. The donation area is around the back of the building, in a warehouse-looking…read moresection. Turn in just north of the main entrance, at a side street where there is a lighted crosswalk. Or make your way through the lot, back out onto the side street, and then around to the back of the building. The helpers were friendly; dropping off was easy.

Great store! Great prices! Clean and organized! Friendly…read morestaff! A lot to choose from. It is July, so there are a lot of donations this time of year!

Service is meh. I think they just aren't happy working there bc they know they are ripping people…read moreoff. I would hire the associates but I would never even CALL the owner. Or email them. Don't even wanna know who owns the place. They don't take care of the Homeless community. I am a witness. I was homeless for a year! Selection is WAY TOO MUCH! I would leave half that crap outside so the homeless can just take whatever they want. I would probably go ahead and get rid of the building. There are beautiful train tracks right behind it that need to be seen! Plus I think Canadian Geese or some sort of birds want to live in that parking lot. The value??? I wouldn't even touch ONE item in that store (except I did see an overpriced Bath & Body Works candle I would never spend that much money on a candle. I mean I have before when I was in love. But never again! Ohio is NUTZ! no wonder it's called the Buckeye State!

I come here alot. Partly because it's in my little corner of the world and also because it's a…read morereally nice thrift. These folks are really friendly and if you ask for help, they're right there for you. The store is well laid out, bright and clean. I almost always find something here. The selection is great and they are always bringing out new items. Prices are just fine, 25%, 50%, 75% off.....can't beat it. *** If you have mobility problems are are looking for kids or men's items, beware. The store used to be a Montgomery Ward or JC Penney back in the 50's. There are two floors and you have to use the stairs to get up there.

This facility is amazing. Inside they house many classes and opportunities for developmentally…read moredisabled individuals to work and socialize. They do so much great work for the special needs community. They even have a on-site residence dormitory in which 23 individuals live. It's a beautiful, bright space.

Greatest place to go do recreational activities and work force development and great place to meet…read morefriendly people

This is not a thrift store. It's a food pantry/community center/worship center. They do take food…read moreand money donations for part of the day, like 9 to 3. Their sign says if you have small items to donate go to one of the nearby fire stations, and they give the station numbers with which you can look up the address. So I ended up doing that. A nice little center for what it is, I'm sure. Small building, plenty of parking.

I recently came back to this store to see what they had.... and man have they increased their…read morestock. They have brand new things, to true antiques. And they have amazing prices compared to other thrift stores. I ended up purchasing 4 things - a dresser, two chairs, and a coat 'tree'. An employee walks with you, marks what you want to buy, then checks you out. They will then help you load big pieces. Shout out to Seth & Wayne for being an amazing help to us on a busy weekend.

Amazing deals and very clean and a variety of merchandise. Will be returning to check out more…read moredeals as I am looking to upgrade my home.

It's very dirty. There's roaches the staff take your stuff. They don't give you enough food. They…read morealso throw your medical stuff away.

do not i repeat do not leave any donations here the employees will steal them. the director allows…read moreit all! stay on premises and watch your donation go to women & children. they steal everything, food.etc. i lived here for a year. they get fixated on the clients.,dangerous place for chiltrafficking goes on here . as well.

The selection is almost nothing and the prices for the quality of everything is just insane, if I…read morewas going to pay $8 for a T-shirt I would go to Walmart and buy it brand new ! Sorry but yea definitely would not recommend this place ! The customer service was great but everything else was no good at all!

I love stopping by a thrift store any time I'm visiting a new city. Out of the Closet is a pretty…read morebig one in downtown Columbus. They have a selection of men's, women's clothing, furniture, shoes, CDs, artwork and books. This thrift store is extraordinary in what they do! 96% of each dollar goes towards aiding in HIV care and supporting those suffering with it. They offer free on site HIV testing. There were around 10 young men waiting to get tested. I really liked some of the furniture pieces and artwork in this store, unfortunately it was too big to bring back on my flight home with me. My friend purchased around 12 CDs at $2 each. I would love some of them too, but I haven't had anything to play CDs on in so long. Out of the Closet is a thrift store that supports a wonderful cause. Stop by when you're in the area!

4 people came to out house 3/26/26 @ ~9:30 cleared in 1hr & 23min, Happy w the results as it's been…read morean issue for awhile. I'm not sure I properly remember the first two names, (maybe a Dylan) & a blonde guy w sleeve tattoo's. Thank you very much .

First time using service. Exceptional crew JR and ? Stress free experience. Loaded several pieces…read morefor donation, multiple rooms efficiently. We also had lots of junk removed. Friendly and Professional. Prices were reasonable considering we had lots to donate. We will definitely recommend and use your services in the future.