A Five-Star Haven for Mom (and Peace of Mind for Me!)…read more After interviewing 9 assisted living facilities across Columbus this past March, I did what any thorough first born son would do: I created a spreadsheet, took notes, captured all the move in and monthly costs, and probably annoyed more than a few executive directors with my questions. But the moment I stepped into The Inn at Bear Trail, I knew I'd found "the one." And I'm not just saying that because it smelled like fresh flowers and good decisions--though it absolutely did - even the Memory Care unit! (trust me that's a key clue that they are on top of things). What sealed the deal? The staff. These folks are the real deal - Starting with Mike Harvey who runs a tight ship over there and is super attentive via text or voice at all times. His aids and nurses are professional, warm, and genuinely there when you need them. They move through the halls like a well-choreographed dance team, always available, always positive, and always one step ahead of what my mom needs next. They're proactive about her care, catching details I'd miss and implementing solutions before problems even arise. It also did not hurt that they were the most affordable option out of all the other AL places I toured in the Columbus area. My mom is thriving, and honestly, so am I. Knowing she's in such capable, compassionate hands? Priceless. If you're searching for the best care for your Mom or Dad and you want them in the Columbus area stop searching. You've found it. Highly Recommended. No spreadsheet required.

We are paying a significant amount for care, yet the overall experience has been disappointing. The…read morequality of the food is minimal, and residents are restricted to eating only during designated meal times. If a meal is missed, there are no adequate alternatives provided--sometimes only broth and crackers are offered. Services that are supposed to be included in the monthly fee, such as weekly cleaning and laundry, were not consistently completed without repeated reminders. It often required ongoing follow-up with staff to ensure these basic services were performed. There have also been concerning issues with care. On one occasion, a nurse attempted to administer an excessive amount of medication to my parent, which raised serious safety concerns. Additionally, the facility manager has not been particularly approachable or helpful when addressing issues. Billing has also been problematic. The most recent statement included additional charges we felt were not owed, requiring us to escalate the matter to corporate. To their credit, the corporate office was responsive, professional, and understanding of the concerns raised--many of which extend beyond what is outlined here. If issues arise, I would recommend contacting the corporate office directly at 740-345-3700 under Jerry McClain Companies

I have worked at Westerville Senior living for two years, and can hands-down say that this this is…read moretruly a community. Between meals, programs, and passing each other the hall, there is such a strong sense of caring for each other. The residents have become family to one another, and family to the staff as well!

The facility is beautiful but otherwise lacking in care and interest of the residents by staff and…read moremanagement. Food quality is poor and servings are extremely small. Don't base putting your mom or dad here based on looks only!! Very few activities and since Spectrum has taken over management it's all about what 'cuts' they can make! Very few activities and limited interaction which is not a good setting for our elderly parents.

Our Mother was a resident at Paramount Senior Living at Polaris before her passing. Moving her…read moreinto the facility was the greatest decision our family made. The Team/Family (Lori, Hannah, etc.) at Paramount are so sweet and caring. Always had my mothers care as their top priority. I would HIGHLY recommend the Paramount Senior Living at Polaris community for anyone looking to care for their loved ones.

My mother was in the memory care unit at Paramount (Polaris) and I was impressed with the facility,…read morequality of care and overall experience. She seemed very happy there and the staff was attentive and loving. I highly recommend this facility.

For my parents on Medicaid Miriam was pushing a facility with bad reviews and plenty of complaints…read more Miriam didn't put many efforts into finding facility either, instead Miriam was telling me how limited options were, and found just one bad option.

If you are like me when faced with helping aging parents downsize and find assisted living and…read moreprogressive care options you will be overwhelmed and not know where to start. I was lucky enough to be introduced to Miriam. She was knowledgeable, patient and incredibly helpful when helping me find a place for my parents. My mother was moved into nursing care at a facility to recover from surgery and then almost immediately covid hit. This was unfortunaty nefore we could move my father into the assisted living wing. Because of covid my parents were not able to see each other for months. My father was not doing well without seeing my mom. I decided it wasn't working and we needed to figure our a better place for them. Miriam stepped back in and helped me find an almost brand new care facility that because of its high vacancy rate was able to accomodate my parents seeing each other daily. They have been married almost 50 years and this was a quality of life issue for them. They have been in Smith's Mill for about a year and a half and receive excellent care there. I would 100% recommend Miriam to anyone with elderly parents looking to find them daily help.

Location, location, location is is real estate hallmark.. Well, except for when the place is a…read morecesspool. 4 months at The Village and all I can say is "run, run run as fast as you can". The Village is a month-to-month elder-abuse facility. No one is respected, cared for or even moderately worried about by management. In fact. staff have been specifically directed not to help residents. Yup. if you fall, they may call 911. Ditto with a heart attack or choking. but they will not do a damn thing to actually help you. And that's assuming they even find you. Food is disgusting for the most part, tons of carbs and sugar. Breakfast used to be good, Bobby Folden the new ED had made that another nasty event. imagine being a diabetic or requiring pills before eating, the the food is inedible; yeah, that will throw off your health care goals. Prices are skyrocketing, they claim added expenses. Yeah, when a major corp buys the place and puts 5 layers of 6-figure income management plus shareholders in place, yeah, the costs go up. And not only rent increases, but the following: - removed home caregivers - no housekeeping (trash, toilets, vacuum, etc) for 4 weeks. - no PM security or available IL staff. - residents aren't allowed out after 8pm, and aren't given the security code to the doors. IOW, ProMedica is treating this like a senior care prison. - staff used to be lovely, 8 months of ProMedica and JUST ONE MONTH OF BOBBY FOLDEN and this place is going down like a fat kid on a seesaw. 8 residents have left since Bobby Folden started, 6 more are leaving, and 3 are crying as they don't have the means to get out. 30 mentally & physically diminished invalid are left in IL. And Assisted Living continually fails nursing review boards. Trust me, this is ONLY A CHEAP PLACE, IT IS NOT A GOOD PLACE. The only redeeming quality is its location in South Westerville, but if you're not mobile and active, you may as well be living in Siberia. No amenities. Activities totally geared for the parapalegic and mentally impaired residents. If you've got half a brain, that's half more than most. Nickle-diming residents for every little thing. Imagine paying $5k a month for AL and told tissue and toilet paper were extra Charge. Charges for previously free transportation. In closing, let me quote from Forest Gump. RUN FOREST RUN!

Place looks to have best days behind ... nurses or staff at all don't seem to don't care about what…read moreresidents have in their fridge which can have food in terrible state therefore not helping with the cleanliness of residents room Alleys seem dark , place would neee definitely new decorations around the walls to make everyone feel more joyful or at least hopeful Rooms are not as spacious as I would think you would like to have 2 elderly living on them I think it might be a cultural thing ... but no one seems to talk to anyone around here at all!!!

As my mother was transitioning from her home of 72 years, we reached out to several realtors to…read moredetermine next steps in preparing and selling her home. When we met Kristel Smith at Coldwell Banker Realty, We knew we had found the right person. Kristel was very understanding and kind as she guided us through the process from recommendations to getting the house ready for sale, to staging, listing, and pricing. She understood our need for a quick sale and scheduled an immediate open house. We were in contract within the first week, with a sale price much higher than we would've expected. She made the entire process so easy. If you are looking for a knowledgeable, compassionate, patient person, I would highly recommend Kristel. Thank you Kristel for all your help working with Mom and the family.

Kristel is amazing to work with. If you are looking for a realtor that will have your back and take…read moreyour needs and wants into account with your budget every time, you are looking for Kristel. She's friendly, personable, professional, courteous and will work harder than anyone else around. It was so great working with Kristel and she made the purchase of our first home as smooth and easy of a process as it could be. Thank you Kristel, coming full circle has been an amazing experience.