Nice large store, but selection of some basics is very limited. Also they may carry only few of…read moresome items. I always walk away either empty handed or with not enough. It seems like they are afraid that they will sell too much. Typical problem for big businesses run by corporate office.

Horrible experience. The clowns behind the gun counter are clueless. Some of the worst customer…read moreservice ever. When I spoke to a front end cashier, she said she wasn't surprised at my comments/ concerns. I don't k ow how this business is still around. I've been in numerous locations. Their service, supply, and customer service simply sucks. I'll never go back.

place is great !! Found hard to find parts for my propane hook up…read more Great Place and always willing to help !!!

Lovely customer service and amazing products! They always make me feel welcomed and remember us,…read moreand they always Are so nice to my son

Wow, the YETI mug celebrating Americas 250th was in the window and I could not deny purchasing…read more Backstory is I was in Leavenworth and noticed this in window but forgot to buy it. So I came back a few weeks later praying someone didn't purchase. To my luck it wasn't. Dee Sportsman is a cool local sporting goods store catering to the Call of the Wild activity's people desire to partake in Leavenworth. For me all I wanted was my YETI mug and yes I'm now a proud owner of it. $40 later but well worth the purchase. How often with our 250th Anniversary of our country happen? Used it immediately and love it...

Such a sweet spot with even more sweeter people! Met Finn who went above and beyond in helping me…read moreout. Came in with the intention to rent a bike to bike to Snow Lakes TH because I left my wallet there and as his shift was just coming to a close, he volunteered to give me a to-and-from ride back to the TH! After a 21mi trail run day, was pretty spent and this was so clutch. Now I can finally check in to my hotel

This place is a great place to visit. I spend way too much money on hunting/fishing/camping for my…read moreown good, and much of that money goes here. Good points: Friendly staff Clean store Well organized Fishing department help is great Things to work on: Prices can be high (a couple of times I ordered the product online right from my phone while still in the store). Gun counter gets busy...need to come during hours when they aren't busy so you can actually look at a gun As a fly fisherman, they need to do a better job keeping flies in stock and offer more of a selection. They are the only game in town for flies...guess I will just keep ordering online. But small complaints aside, this place is well worth your visit.

never go here, ever.. bought a couple of firearms, get…read moreemails saying they are "ready for pickup" go to store to get paperwork done, no one can help me, two people at the gun counter and they "cant find em buddy". they also said they might be in boxes in the back and mgmt is off thur/friday so you need to go away and come back later. this is some kind of joke? its been a WEEK since I got those emails, I think I need to cancel, they already LOST a gun order of mine from 2 years back, the police are looking into that one. got a couple of pistols since that went fine so I thought I could trust them w/this sale, I guess NOT.

I was in your East Wenatchee Store, when I was standing at the gun counter. I was waiting my turn,…read morewhen a redheaded employee with a beard took a gun from the case went to the computer to check inventory. While he was at the computer he pointed the firearm to his right. He pointed the firearm at me and the customers that who he was helping. I commented that he had just flagged me with a firearm. He shrugged his shoulders and kept on walking. He didn't apologize or say anything. It was the most disrespected i have ever felt in the store. Anyone that is handling firearms, with a trigger lock or not, should know the universal firearm rules. 1. Treat all firearms as loaded and always point in a safe direction. 2. Never point a firearm at anything you don't want to destroy or pay for. 3. Keep your finger indexed until you have sights on target and you have made the decision to fire. 4. Know your backstop and what lies beyond it. Your employee violated universal rules 1,2, 4. I don't know the condition of the firearm. I know that I was looking at the muzzle and that he was pointing toward the other customers and toward the corner of the store. This event occurred at approximately 1315 hours. You can review the camera footage and see what I am talking about. I also spoke to the fishing manager about the incident. I was very upset at the lack of respect. A simple sorry would have sufficed. I have Hunter Education Students that are better at muzzle control then this associate. I recommend he be fired for violating the firearm rules. If he has done it once, I am sure he has done it multiple times. I am not going to let this rest. This is not the way people need to be treated.

Staff in firearms is, at best, mediocre!! Not very knowledgeable! I only buy if I can't find it…read moreelsewhere. Very little ammo selection in store. You have to order ammo many times

Went in there today to pick up my gun range membership and that shop is awesome. Definitely going…read moreto let my fishing friends know about this little gem. Lots of product and a super friendly golden retriever!!

I purchased an inexpensive ($27) pool cue package about two weeks ago and have only played 5-6…read moregames with it. The upper portion of the cue established a rattle of some sort. Each time I hit the cue ball it was thought there was a split in the wood or something was loose, obviously a defect. I went in today to the Moses Lake store to exchange it, possibly upgrade it. I talked to the polite counter person who said they would need to call a manager to the front. While waiting I went back to see if there was another one like mine. There was not so I decided to upgrade to a significantly higher quality set, $90. I got to the counter to finish the return and new transaction only to be informed by the manager on duty they do not take returns on pool cues because they are like baseball bats, an "impact" piece of equipment, store policy. Their return policy on their website clearly states no returns on bats and to refer to the "in-store policy" which there was a link to. That policy further defined non-returnable items, nowhere mentioning pool cues. I explained that I was about to purchase something of far greater value with a higher profit margin, to which the manager said "I would get in trouble if I allow this return." I asked for the next level of management's phone number, to which he provided me their corporate customer service number. I then asked for the actual store manager's name because I want to speak with someone locally to resolve this issue, which I got but they are not in today. In the past three years I have spent about $1,000 on merchandise in this store. Seems a shame to lose a customer over an unpublished return policy and $5.00 profit when I was ready to spend far more than that. I'll let you know how it goes.

Blah. I've stopped in a few times, but I've only ever made one purchase--a tent at the last second…read moreon our way out of town for a camping trip when I didn't want to go to Walmart. They carry a ton of shoes--all of which seem to be seconds. They carry very few children's shoes, only a few larger men's sizes (my husband wears a size 13-14), and their women's sneaker selection leaves a lot to be desired. That said, if you CAN find something there that you like and that fits you, it'll be pretty reasonably priced.

Ben was just amazing!! He was SO patient, kind and knowledgeable and really took his time helping…read moremyself and my partner find affordable used ski gear. With customer service like this we will definitely be back!! Thank you Ben.

Staff here is fantastic! Came in during the Farmers Market and saw their sale for hiking boots and…read moreLOVED the prices on their clearance! Selection was excellent too! Hubby found shorts he loved, which was perfect as the sun and heat was coming out and he hadn't packed any for our Parents/Family Weekend at CWU. They have a great seasonal & recreation selection of a shop similar to a small REI in downtown Ellensburg. Highly recommend!

Great selection, fair prices, great people! Went twice in one day, ended up buying two pair of…read moreshoes and some other stuff. Layne is the best, and Hallie (spelling) is a top notch manager. Shop local!!

Excellent service…read more The owner followed up on my experience via email. I can tell that if there had been something wrong he would have made it right. It was such a pleasing experience I'll go out of my way to order my next pair through here rather than Amazon.